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Web-based Help Desk System

This project aims to build a help desk system that will help the organization to manage problem and support tickets requests. The tickets can be opened manually by a person or automatically through SNMP traps originated from an external application.

The help desk system also should provide notifications about tickets through email and SMS.

Functional Requirements

The solution should support following features:

100% Web-Based Interface

User management

Tickets Creation

Tickets Request Assignments and Prioritization

E-Mail and SMS Alerts

PDF Generation, Spreadsheet and Word document Exports

Simple and advanced search

Statistics and reports

FAQ Knowledge Base

check attachment for more details

Kỹ năng: .NET, HTML5, MySQL, Thiết kế trang web

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Về Bên Thuê:
( 0 nhận xét ) Riyadh, Saudi Arabia

Mã Dự Án: #1076732

28 freelancer đang chào giá trung bình $2291 cho công việc này

ask2itsolutions

Please check PM for details.

$3000 USD trong 40 ngày
(54 Đánh Giá)
7.6
sritechnocrat

Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Thêm

$2000 USD trong 40 ngày
(57 Đánh Giá)
7.4
expertspk

Hi, i can develop system for you . Please check your inbox. Thank you

$1500 USD trong 20 ngày
(100 Đánh Giá)
6.7
k1ng440

Professional Web Developer is Ready get started right now and will finish in no time. Please check your PMB

$3000 USD trong 40 ngày
(49 Đánh Giá)
6.0
mehta2010

Please check your PM.

$2000 USD trong 25 ngày
(23 Đánh Giá)
5.9
Coopfreelancer

Hi We are a UK based Web Solutions company established since 2006 and currently have 20+ designers and developers. We have reviewed all your requirements in great detail and have put together our proposal. Please find Thêm

$1800 USD trong 20 ngày
(28 Đánh Giá)
6.0
pmansour

Kindly check your PM.

$2500 USD trong 30 ngày
(12 Đánh Giá)
5.5
hgtechsolutions

hi Please check PMB

$2250 USD trong 30 ngày
(12 Đánh Giá)
4.9
solvegen

Hi, Please check PM for more details, Thanks and regards - Solvegen, LLC.

$2100 USD trong 30 ngày
(1 Đánh Giá)
4.7
snowmicro

Please check your PMB

$3000 USD trong 20 ngày
(3 Đánh Giá)
3.9
brainsoftso

we have a team of 25 members with expertise in their profession. We have made a similar kind of projects. For further information please view your PMB. Ready to work with your Regards

$2500 USD trong 22 ngày
(1 Đánh Giá)
3.6
bluemuse2010

I saw your request for an experienced freelance web developer who can design/develop a modern and effective help desk/support ticket website for you. Your new site can be developed around a full-featured database-driv Thêm

$1850 USD trong 14 ngày
(2 Đánh Giá)
3.2
salam786

please check PMB

$1950 USD trong 19 ngày
(4 Đánh Giá)
2.7
mstijak

Hi. We're the team specialized in .NET and Sencha Ext JS applications. We can produce high quality product very quickly. Please try us out.

$1500 USD trong 10 ngày
(1 Đánh Giá)
2.0
veb360

Please Refer PMB. Our expertise include PHP, [url removed, login to view], [url removed, login to view], C #,HTML 5, WEB 2.0 Applications, Wordpress 3, Joomla 1.6.3, JQuery, Drupal 7, Magento, OS Commerce Solutions, Open Source CMS, Search Engine Optimization ( Thêm

$7852 USD trong 40 ngày
(0 Đánh Giá)
0.0
abdelazimahfouz

i'm 4 years exp [url removed, login to view] c# developer , it's my pleasure to finish your project in 10 days exactly.

$1500 USD trong 10 ngày
(0 Đánh Giá)
0.0
theDestinySoluti

Check PMB for Detail Bid

$2100 USD trong 40 ngày
(0 Đánh Giá)
0.0
abiodunfaf

I am vast with the internet though new to freelancer, online almost all the time and I give attention to details. Can provide excellent support for customers and also have very good command of English. I will await to Thêm

$2000 USD trong 30 ngày
(0 Đánh Giá)
0.0
chumky2011

I can offer the best service for this task with keeping the quality and effectiveness and am able to deliver my service within 2 days. I am very much interested to discuss about the project criteria and requirement wit Thêm

$1500 USD trong 2 ngày
(0 Đánh Giá)
0.0
craigmaria

Australian Based web design company

$1750 USD trong 15 ngày
(0 Đánh Giá)
0.0