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Call Center Network and Streaming TV Support

We are a USA based company that provides Internet and Television service to college students and apartment communities. We are a small company with only about 5,000 subscribers.

We provide our telephone Tier I and Tier II support from India since 2009. We have recently had some turnover and are in need of hiring for full time employment. The shifts run from 8:30 pm (IST) to 7:30 am (IST). We have two shift options a 4 day and a 3 day. 44 hours v 33 hours.

You answer the phone. Log into our ticket software and enter the name, phone and email for the ticket and you would then try to work on the internet connectivity issue.

We provide voip credentials for you in India and all software and monitoring is cloud based.

Kĩ năng: Network Engineering, Computer Support, Hỗ trợ kĩ thuật, Hỗ trợ điện thoại, Hỗ trợ màn hình

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Về Bên Thuê:
( 42 nhận xét ) Bellaire, United States

ID dự án: #23389433

32 freelancer đang chào giá trung bình ₹26666 cho công việc này

mapupe

HI future employer. I'm Cristian, have more than 5 years of experience in customer service, Tecnical support (Chat, email and phone). I worked in customer service for markets in Usa, Latin America and Europe for comp Thêm

₹27777 INR trong 30 ngày
(1 Nhận xét)
2.6
₹27777 INR trong 10 ngày
(0 Nhận xét)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Thêm

₹25000 INR trong 7 ngày
(0 Nhận xét)
0.0
CessM89

Hi, Im new to this app. But not a newbie on technical support. I have 5 years work experience in call handling, troubleshooting AT&T clients, Linksys routers and configuring voip phones with Ringcentral. I can communic Thêm

₹41111 INR trong 1 ngày
(0 Nhận xét)
0.0
vkalp

Hey, We are perfectly suited and ready to start the project as we have similar projects ongoing. You will get support agents backed with a project manager to coordinate with you. We are a focussed firm for such client Thêm

₹35000 INR trong 7 ngày
(0 Nhận xét)
0.0
altedhamma4961

Hi Dear sir

₹27777 INR trong 10 ngày
(0 Nhận xét)
0.0
hemendras

I do have customer support more then 5 years experience. I do have skills Technical Support Phone Support Desktop Support Computer Support Network Engineering and reach me for fast resolution,

₹25000 INR trong 5 ngày
(0 Nhận xét)
0.0
zubair43191

Hello, Interested in the role. I am open for the 3 days option, and have no problem working on weekends and in the night shifts. Looking forward to work with you. Thanks.

₹25000 INR trong 10 ngày
(0 Nhận xét)
0.0
shankardhaka287

Hello I can manage your services 100 percent. Let me know other things in chat. I Am waiting for your message sir/medam. Thank you.

₹27777 INR trong 7 ngày
(0 Nhận xét)
0.0
bittusevlievli

I am 3 years Technical Diploma Computer Engineer and CCNA certified with more than 10 Years [login to view URL] review my profile,you will find that I’m highly capable of performing this role. Relevant Skills and Experi Thêm

₹27777 INR trong 10 ngày
(0 Nhận xét)
0.0
mohitgour03

To whom so ever it may concern, l am adept in customer experience, retaining and rebuttal handling. I think i can perform well with all of my skills Experience in flipkart:- 2.5yr Regards Mohit gour.

₹27777 INR trong 15 ngày
(0 Nhận xét)
0.0
Vishalkumbhar94

I have 3+ years of experience in ticketing working from India in voice call support, Live chats and ticketing support. I have all the amenities to start the work as soon as possible the get your work done in less time Thêm

₹19444 INR trong 10 ngày
(0 Nhận xét)
0.0
₹27777 INR trong 10 ngày
(0 Nhận xét)
0.0
malbakurtulla

Hello, I hope you are fine. This is to express my interest in the job posted.I do have previous experience in customer support. Thank you for your time and consideration. I look forward to speaking with you about this Thêm

₹25000 INR trong 7 ngày
(0 Nhận xét)
0.0
₹27777 INR trong 10 ngày
(0 Nhận xét)
0.0
Chandermohan5433

I'm a computer hardware networking and CCNA Eingneer I have 2years diploma and my experience 6 years on this work. now I'm currently working in company's

₹41666 INR trong 2 ngày
(0 Nhận xét)
0.0
zap2019

5.0 (2 reviews) 1.9 100% Completion HI, I AM HERE FOR YOU AS NEEDED, NO PROBLEM WITH WANT YOU NEED TO BE DONE. I WILL BE GLAD TO ASSIST YOU WITH THIS PROJECT AND I AM VERY DEPENDABLE AND LOOK FORWARD TO WORKING WITH YO Thêm

₹25000 INR trong 7 ngày
(0 Nhận xét)
0.0
vikaspassi4

I HAVE 10 YEAR EXPERIENCE IN ONLINE DESKTOP SUPPORT AND I HANDLE 10 CALL DAILY FROM USA CUSTOMER WHO faces ANY PROBLEM IN THE COMPUTER AND INTERNET ISSUE ALSO

₹25000 INR trong 7 ngày
(0 Nhận xét)
0.0
preityjobseek

I am new on freelancer site ,and have good hands of experience into the customer service and inbound calling profile.I am open for any [login to view URL] forward to get further updates from you. Thank you. preeti

₹27777 INR trong 7 ngày
(0 Nhận xét)
0.0
shaheerpp256

I have 6+ years of experience to manage the high availability network and customer support to provide the best service. I believe we will have more discussion on it and happy to work with you

₹15000 INR trong 7 ngày
(0 Nhận xét)
0.0