I am using a cgi/Perl chat application named Ralf's Chat. I have used this website a few times before for this application. Many of our Internet Explorer users constantly have to refresh the page because it is giving the error "Internet Explorer Cannot Display the Page" every few minutes. On Mozilla Firefox the same issue happens except it says "Network Timeout".
If anyone needs to know, the chat room auto-refreshes itself every so many seconds to load and post new messages.
I know of other sites who use this software and do not have these problems. The chat room used to not do this. A friend told me that it may be because the chat is "leaking memory"? I am determined that this issue can be solved since other websites use this same chat software and do not have this problem. They have stated that they had to modify the Perl code to get it to work right.
I know the issue is not because of my server, I am using a dedicated server that has top of the line speed and plenty of space. I have also used this chat on other servers and encountered the same thing.
I have attached a screenshot of the errors on Firefox Basically all I need is a Perl programmer (with plenty of experience) to take a look at the entire script and find a resolution for the problem. My chat members are getting very frustrated with this and so am I! Someone please help??
If needed, the name of the software is Ralf's Chat and the original software can be found and downloaded from [url removed, login to view]