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freight calculations on big commerce web site

We have an online store showcasing some 300+ Display products that we sell. We have switched from Zen cart to Big Commerce as the web vehicle for our site. However, we have encounted a bit of a problem with the freight component of the site. We have entered most of the dimensions of the products and their weights but big commerce doesn't always compute the postage correctly. We are looking for wome one with big commerce experience to assist us in correcting this issue. We have added some files showing some of the items we sell. All inquires will be answersed. Thank you

An example of the problem we have is that our cardboard entry boxes are 480 X250mm and weight 100 grams. Now if some one orders 2 and they are in Western Australia the site works out the postage to $6.60, which is incorrect. For some reason site is not reading the shipping sddress post code in calculating the freight. It charges the same regardless of where the shipment is going. This is what we need to fix on the site. Thank you

Kĩ năng: Lập trình C, Java, PHP, Thiết kế trang web, Quản lý website

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( 0 nhận xét ) South Brisbane, Australia

ID dự án: #1750377