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Automated Order Processing

Order process system

• We install wireless, fibre and ADSL broadband connections for clients. We first need to see whether there is coverage in the area they are at.

• See the current basic query page: [url removed, login to view] click on COVERAGE CHECK…this is what we’re using at the moment, but its not automated and difficult to process orders.

Forefront

• A potential client will go online and enter his name and contact details. Then also his location via GPS co ordinates , street address, and also his local landline telephone number so we can trace the telephone exchange.

• Client will then be emailed back (our company themed email) with a reference number and a email stating that we’ve received and working on the query and will keep them up to date with progress.

Backstaff

• Here a staff must be able to login via his username and pwd so a history of his actions can be kept

• Once logged in, he will see all the clients queries with reference numbers, all open or can be filtered to open or currently under process and which stage of process. Also which staff last worked on it…must be able to ‘sort’ according to headers too.

• Suppliers/providers of these network links are created beforehand, listing email addresses, contact details and the contact persons

• Now the staff will take an open query (created by potential client) and

• Step 1=

select which supplier he wants to query coverage on this clients request to. He can tick the boxes of the suppliers he wants to contact. Then click on Query. The system must email the clients query to all the chosen suppliers, but without the querying clients name and contact details. Must have the reference number for back reference. The reference must also be in the subject field, with announcing to Supplier NOT TO CHANGE THE SUBJECT field. This query to suppliers must be sent in PDF format.

• Step 2=

Supplier will receive the queries and will check for coverage, and will reply back to the email (dedicated one for ‘coverage’) .

• Step 3=

System must receive the email and check the reference in the subject field, then automatically update the query (similar to a support ticket system).

• Step 4=

If the supplier can provide the connection for the querying client, then the staff must select which supplier to give the job to,

• Staff must also enter the price of the service (to create a quotation for client)

• The quote alongside an ‘application form’ must be sent to the client’s email

• Step 5=

Once the client accepts the quote and orders the service, the staff must click on ‘quote accepted’.

• The client must sign the sent ‘application form’ and email it back. The system must receive this form in PDF and save it in the query. (please suggest other methods for this)

• The query to the supplier will receive it as an official order from our company (automatic from system) and the query must be set to ‘ordered’.

• Step 6= the supplier will then provide an order reference number which confirms that they have received our new order.

The supplier will also continue to provide updates on the link and also an estimated date of installation periodically by sending emails with same reference number in subject, so all email correspondence must be recorded. This date of installation is VERY important and must be listed in the query.

• Everytime an update is listed in the query, the client must be automatically emailed the update.

• Step 7= Once the link is installed, the query must close and total history sent to the administrator staff ( by email) who will process an invoice (using another billing package).

Please let me know if anything above is not clear. my email is mo @ [url removed, login to view]

Kĩ năng: CMS, Xử lí dữ liệu, Java, MySQL, PHP

Xem nhiều hơn: automated order processing, www wireless co, wireless company, who wants to give me a job, what is new in java 1.5, staff me up, services on line php, sending invoice, sending an invoice, reference format online, quotation service, processing orders online, order processing services, on line supplier, online java job, new order history, network administrator job, gps service network, gps online job, go wireless

Về Bên Thuê:
( 13 nhận xét ) Boksburg, South Africa

ID dự án: #1502301

9 freelancer đang chào giá trung bình $1685 cho công việc này

omsoftware

Hello, We are professional developers with similar development expertise. We assure you best quality work. Please view PMB for details. Thanks

$1380 USD trong 25 ngày
(82 Nhận xét)
8.1
buraqtech

Check your PMB for details!!!

$1485 USD trong 30 ngày
(63 Nhận xét)
7.6
phpgenin

i can build the app for you. will the email address where you'll receive the quote from the selected contractors be a local or a public(like yahoo, gmail) address?

$1500 USD trong 30 ngày
(71 Nhận xét)
7.0
webeffectsllc

Greetings, My name is George C, I'm a CMO at WebEffects LLC. My team has 500 highly qualified people who have a very large experience in their fields. For our work experience, we worked with large companies such as Thêm

$3500 USD trong 45 ngày
(5 Nhận xét)
6.4
akhila27

Your requirements are clear. We can do this for you. Check the message and contact us.

$1300 USD trong 21 ngày
(16 Nhận xét)
5.5
elabuwa

Hi Mohammed, Ready to get started on the project. Best regards, Ela Buwa

$1000 USD trong 10 ngày
(18 Nhận xét)
5.1
amendatech

Please check your message box

$1500 USD trong 20 ngày
(1 Nhận xét)
4.5
logixauto

Hye, we have the resources and knowledgebase to provide you exact solution. Please PMB, Thanks.

$1299 USD trong 30 ngày
(1 Nhận xét)
3.9
OQX6p3Y7x

Check PMB please.

$1500 USD trong 1 ngày
(0 Nhận xét)
0.0
andian

Complex job, but not difficult for eho has experience with order processing. It is difficult for me as a new freelancer to convince people in my abilities. but if you chose me... Please, read further in your Private m Thêm

$2000 USD trong 30 ngày
(0 Nhận xét)
0.0