I have a working version of Cerberus Helpdesk but the random ticket numbering system isn't very good.
I would like to change the ticket numbering to use the following format:
(text - year, month, day, hour, seconds - 10-99 random)
Instructions on how to do this can be found here:
See [url removed, login to view]
This shouldn't take you more than 30 mins if you know what you're doing.