We created a member login (email, password) access to our community site for a new member. They tried log-in but is redirected only to a blank page. They were redirected to the correct Web URL but it's blank. Our other members are log-in fine. The new member doesn't receive an error when they log-in. Again, they just go to the correct page but the page is blank. Do you think this blank php page is appearing because the member tried making a few attempts to login without success and some how is hanging up the mySQL database?
How do we correct this issue? Please post in PMB with quote and estimated time to correct this issue.