We are a web hosting company looking to hire a server expert with ATLEAST 5 years of experience that can basically handle the tasks that our L1/L2 techs cannot and MUST speak PERFECT English Ideally this job is for someone who works in this field and is online most of the day anyways that can handle on average 1 ticket per a day on the side of their other main duties/job. Some of our requirements:
- Very well versed in Linux and all of its subsystems such as apache, mysql, cPanel, XEN, OpenVZ, nginx, varnish but also be able to handle Windows Server issues from time to time.
- Atleast 5 years experience.
- Can be online atleast 8+ hours a day, with 1-2 days off a week that can be on call for emergency issues.
- Speak English very well - we have found too much confusion with techs who cannot understand our clients due to language barriers.
- Be able to be alerted by email of tickets you need to resolve or Skype. (0-2 per a day max)
- Paid by check or paypal
We would prefer to pay per a ticket, What we have in mind is $5 for most tickets and anything that takes more than an hour to resolve can be an $10 ticket. In time we are looking for this person to become a support manager on a regular monthly salary which will be responsible for making sure tickets are handled and resolved properly in a timely manner.
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34 freelancer đang chào giá trung bình $61 cho công việc này
Hi, I can do the job. If you want we can discuss the project details via PM. Be free to contact me if you have any comments or questions about it. Thanks in advance.
Hi I am experienced Linux admin I have worked with many Host like [login to view URL] asquoregroup I can do this job easily , Lets chat to discuss more. Thanks