We are in need of a PHP based help-desk program installation. The program is called SupportTrio [url removed, login to view] . I have attached all product documentation for you, it has already been purchased and is ready to go. I tried installing it myself but have been experiencing difficulties with getting any send/receive email functions working properly.
Install PDF (supplementing the other docs) [url removed, login to view]
What we need:
- All POP3/Piping of emails setup, including instructions for me on how to add emails
- Chron Job Setup
- Send Mail operational and working properly
What we DO NOT need:
-Setting up of help desk beyond basic functional installation
-We will input all content, and staff department setup
We will negotiate on the possibility of basic customization of template: colors, and logo only.
I anticipate this will be a very easy job for someone who knows what they are doing. Probably 2 hours of work at most. We're looking for smooth and quick install and get us setup for basic help ticket send/receive functionality.
Please include in your bid, how long it will take you to complete this project.