Hi. I'm looking for an online order taking system. I'm open to you hacking some open source software (such as anything from Sourceforge) to make this work.
An answering service will key in customer order info into a link from my website. This should be a simple online form that then submits all order info to an online, secure Excel spreadsheet.
My customer service team will then download this spreadsheet and use it to charge customers as well as serve as my customer database.
This is a pretty simple, straightforward project.