1) Install Project Management software:
dotProject is a PHP web-based project management framework that includes modules for companies, projects, tasks (with Gantt charts), forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes.
This will be installed and ready for SUDEMAI to use.
2) Install an Order tracking feature :
Client can login, view/change their details. This will allow customers to track the status of their order ONLINE.
You will need to suggest a program/script that does this.
Only bid if you have feedback and samples of work please.
More work will be available if you do a great job.