I need to create an application for a client that needs to manage all incidences in his company. His site is almost ready and he would like to have an admin panel to manage clients, technitians and incidences.
I've attached mockups for almost all screens of online application, there are some missing but they are obvious by taking a look at it.
Users can:
- Submit a new incidence, view past and pending incidences
- They will receive an email after it's been submitted
Technitians can:
- View pending and current incidences
- Add new incidences
- Close/Edit/Delete incidences/clients
- Add/Edit/Delete technitians/users
- Contact clients
- Add notes
- Assign incidence to another technitian
- Send login info to client from client screen
- Manage categories/subcategories in incidence form. User will select one category, the subcate dropdown will autopopulate with list of subcategories. Each subcategory will have 2 emails assigned, so when an incidence is submitted both will get an email, and client confirmation email.
- Search incidences/users
- View a small reports of incidences each month of year/month
ICON FOR DESKTOP:
We need to be able to create an icon so that client will click on it on his desktop and it will launch default browser and automatically sign in with user/password to report incidence.
That would be all. It's not a complicated application. You've the mockups already, I would provide you with the design that web designer did to build on top of it.
Application would be in Spanish, you build it in English, then I'll translate it at the end. So, please build it with that in mind.
I've attached a .zip file with most of the screens.