I run a web hosting firm. I currently have 20 clients. Out of which 5 are dedicated servers/vps and the others are shared/reseller.
All this time, I was handling support myself, but now I need to outsource a few technicians to provide technical support to my clients.
I will personally handle sales/billing/abuse. I only need for technical support.
I am looking for technicians who can work in groups and specifically found in the PST (slight variation is okay) and are ready to work for less than a $1 per ticket or $1 per live chat session. I am looking for upto 5 technicians.
If you are a company and can provide 24x7 support. Please bid as I am in need of such companies.
Please bid only if you are interested and have the capabilities of a Level 1 and Level 2 Technician.