VoIP SIP based Automated Multi-Line Outbound Dialer

Đã Đóng Đã đăng vào Feb 27, 2006 Thanh toán khi bàn giao
Đã Đóng Thanh toán khi bàn giao

This project involves the creation of a Microsoft Windows 2000 PRO/XP based application for making outbound telephone calls from a single computer using multiple VoIP SIP (RFC 3261) telephone lines.

## Deliverables

I am looking for a basic contact manager (Name, Phone Number, Address, City, State, ,email, Notes section, TimeZone, Call Outcome) with the ability import data from .csv files. It would also be great if the contact manager portion of the program, could handle multiple lists in separate files. I would also want to be able to select/filter the list based on any of the fields or any combination of 2 fields (TimeZone and Outcome). Standard list maintenance features would also be required, ie reset call outcome status, bulk delete options based on call outcome status. Now as for the multi line SIP based dialer, here is what I want. I happen to like the look and feel of the SIP softphone called Express Talk put out by NCH Swift Sound. [url removed, login to view] In operation of the software, I would want it to function as follows: -Configure up to 'n' (all I can see 1 person being able to handle is 3) SIP phone lines. I wouldn't want to use more then say 60-70 kilobits/second bandwidth for each line. -Import a contact list into the program -Start dialing out on the preconfigured lines automatically. -Once a call is answered. Stop dialing on the other remaining lines and connect the answered line to the agent via the SIP softphone built into the program. -Have the agent record an outcome of the call. There should be a call wrap up mode, where by the call is disconnected, but won't start dialing again until the agent selects a call outcome. -Continue dialing again Repeat this process until the user decides to stop or the end of the contact file is reached. Now the program should be able to detect busy signals and also be able to automatically hang up after a specifed number of rings or seconds of ringing. The system should also include an option to add a delay (in seconds) before dialing begins on each additional line beyond the first. This can be a slider or an input field. The program should have the ability to create a log of the calls the program has made. This can be a simple .csv file with date/time of call, phone number dialed, call outcome. The program must be able to run on Windows 2000 PRO SP4 as that is what I use. 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

Windows 2000 Professional SP4 Program must be a stand alone compiled executable. No interpreted languages.

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ID dự án: #3316635

Về dự án

1 đề xuất Dự án từ xa Mar 20, 2006 đang mở

1 freelancer đang chào giá trung bình $6800 cho công việc này

stasoftnet

See private message.

$6800 USD trong 60 ngày
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