Chandusoft dropped the ball on one of our projects mid-stream and messed up what we already had by putting a "quote" and "instant quote" button next to each product (please see how it is supposed to be described within the description below). We need to fix it back to what we had it. Chadusoft would not reply to our [url removed, login to view] is important on this project.
1. We should be able to place a product in one of three modes; a) we can have it show a PRICE; b) we can have it say request an INSTANT QUOTE or c) we can have it say request QUOTE . (Price, Quote & Instant Quote). Therefore, we have two quote systems - "Instant Quote" & "Quote"). Each product will do one of the following: 1) Show the price, 2) Show a button where the customer can request a quote; or 3) Show a button that will generate and email an Instant Quote on the product. We decide what mode each product is in. (This is what Chandusoft messed up. We need it fixed.)
In addition to fixing this, we need only one other thing immediately. Once these items are fixed, we will have more upgrades to do. We just want this fixed ASAP. The one other thing you are quoting is this: With “Instant Quote”, the customer receives an email instantly giving them pricing for the items they have requested and they have an opportunity to “Buy Now” by pressing a button in the email. With the “Quote” system, we would send them an email that tells them that we are processing their quote. (Quotes are usually the more complex products which may require clarifications etc.) In the Quote mode, the quote contains no price. …. What we need: Currently this is not working correctly. It uses the same email template for both quote systems. We need a separate email template for each of the Quote systems. It is important that we can easily change the verbiage on either of these quote templates.
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