We are a printing press which is divided into sections, we need to create a custom job management and workflow system, this is to include assigning the job to a specific department depending on the job needs and that department should be able to escalate to the next production department till the job is done. the system should be for internal use and can be hosted on our own Synology server as I assume it will work well.
The system should support writing from right to left since all the usage will be in Arabic language.
When posting the job, the department who got the job assigned to should be notified by e-mail or any other way possible, whichever is easier.
Below is the information needs to be entered when posting a job:
- Automated reference ID: Maximum 8 digits, it can consist of 2 letters and numbers, e.g. (AA000001)
- Customer Info:
* Name: this is to search the database for existing customers and fill their information accordingly.
* Phone Number.
* If the customer doesn't exist, it should allow the user to add a customer easily.
- Job Info:
* Job Description: This should search the database if anything existing
* Quantity (To be filled manually)
* Size (CM*CM): Choose from dropdown menu or fill manually
* Paper type: Choose from dropdown menu or fill manually.
* Printing color: Choose from dropdown menu or fill manually.
* Single/Double Sided: Choose from dropdown menu or fill manually.
* Finishing: Choose from dropdown menu or fill manually.
* Numbering: Write a number or have it (NA)
Now after posting the job, all users should be able to add notes and comments and update the job status and escalate the job to next assignee.
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