My company needs a basic CRM built on the latest microsoft access version. We sell printer cartridges and toners to clients. We want to increase our client base by keeping in touch with them personally.
The software must be able to do the following:
Employee must be able to enter the following data:
***CLIENT DETAILS SCREEN***
Printer Make & Model (must be able to enter up to five)
Last Toner order date
Record Call Log history with comments
Set next call alarm to call customer back in the future.
This screen must allow us to input a long list of printers together with the toners and carrtridges that is compatible with each printer.
The software must be able to print out the following report in PDF format:
Top 5 Most popular printer
Top 10 most popular toners & printers
A list which shows Number of customers who use each type of cartridge or toner.
This report must list each printer that the customer uses together with the specific toner or cartridge codes required under each printer.
The software must be able to list the toners that this client uses, based on the printer make and model. This data can be input on a different screen where we assign printer toners to cartridges.