Fix WordPress Checkout and Chat System Issues 50 USD BUDGET -- 2

Job Title Fix order creation issues, payment flow, and chat trigger (WordPress + Stripe) Job Description I have a website where payments are working correctly through Stripe (payments are successfully received). However, after checkout, there is a critical issue affecting order creation and the overall system flow. This issue appeared after deploying from staging to the live environment. Current Issues 1. Order creation / ID mismatch After checkout, an order is created with an ID such as 123456 The customer receives an email with a different order ID (for example 367422) The order shown in the email appears to be the correct/valid order This indicates a problem with order creation logic (duplicate trigger or incorrect process). 2. Customer dashboard issue The correct order (from the email) is not visible in the customer dashboard Customers cannot access their actual order 3. Chat system not working After assigning an order to an employee from the WordPress dashboard: The chat should open automatically Currently, the chat does not open at all Expected Behavior Only one valid order is created after a successful payment The same order must: match across system, email, and database be visible in the customer dashboard Assigning an employee must trigger the chat correctly The full flow must work end-to-end without errors Scope of Work Identify and fix the root cause of incorrect or duplicate order creation Ensure order IDs are consistent across all parts of the system Fix customer dashboard to display the correct order Fix chat trigger after order assignment Test and validate the complete flow from payment to completion Requirements Work on staging first (not directly on the live site) Take a full backup before making any changes Do not disable or bypass features (emails, order logic, etc.) to hide the issue Ensure no other parts of the system are broken Deployment to Live After confirming everything works correctly on staging, deploy the fix to the live site Verify that Stripe is correctly configured in live mode Perform a full live test: payment → 1 order → correct order ID → visible in dashboard → chat opens Deployment must not affect: existing orders email notifications payment flow To Apply Please explain: What you believe is causing this issue How you would debug and fix it Note This issue started after moving from staging to live, so differences between environments may be relevant.

Project ID: 40423259