Intoxalock manufactures and leases ignition interlocks (car breathalyzers) to people who are legally required to install one due to a DUI — we help individuals regain their driver’s licenses and their lives legally and responsibly. The company has more than doubled in size during the past three years and continues to grow at 20%+ annually.
As a Customer Service Representative , you will be handling a variety of inbound calls. This position primarily involves assisting our current customers with questions related to their Intoxalock account or service. We will provide you with the training and support to achieve your goals and allow you the opportunity to become a part of an innovative, growing company.
As a Customer Service Representative you can expect:
Paid training to gain product knowledge and understanding of call handling procedures and state regulations
Autonomy to help our customers within policies instead of reading from a script
Competitive hourly compensation (a premium for fully bilingual Spanish representatives)
Engaging work environment allowing you to interact with supervisors
Opportunity for development in a growing company
To be a part of a family-oriented, results-driven organization
A successful Customer Service Representative will demonstrate:
Ability to come to Des Moines, Iowa for 4 weeks of training prior to working from home
Friendly, patient and helpful customer service focus while on the telephone
Ability to problem solve, manage multiple details and handle confidential information
Proven reliability and performance working in a call center service environment (1+ years)
Computer savvy in data entry (30 – 40 wpm), navigating the intranet and troubleshooting
High School Diploma or equivalent
23 freelancer đang chào giá trung bình $35/giờ cho công việc này
Hi there i have got it your idea you need the Work from Home Customer Service Representative and i am ready to start work now and i have pass work this type thanks
Hi. I've read your description. I'd welcome the opportunity to discuss the project in more details. https://www.freelancer.com/u/oneginaalyona Thank you. Alyona.
I have more than 3 years experience in call centre at IBM. I pretty sure that I can handle this job perfectly. I possess the necessary skill for a contact centre agent.