Power Automate Flows for Service Desk

@raheelkxoftech

Greetings, With over 15 years of experience as a technology and business professional, I am confident that I can help you with Power Automate flows. I have a deep passion for SharePoint and have worked extensively with all versions, including SharePoint Online (Office 365). I have expertise in related Microsoft technologies such as Power Automate (Flow), Power BI, and Power Apps. By leveraging these tools, I have built comprehensive and integrated business applications that are robust and efficient. My proficiency extends to customization on SharePoint Server 2010/2013/2019 using Visual Studio C#, as well as implementing applications in ASP.NET with SQL Server Database integration. I also possess knowledge of Nintex Workflow, which further enhances my capabilities in workflow automation. I have had the privilege of serving as a Project Lead for prestigious organizations such as: -Ministry of Education Dubai, -Ministry of Social Affairs Dubai, -Public Portal for EmiratesAirlines, -Ministry of Finance Portal for the Diplomatic -Institute of Qatar, Office 365 Portal for LogicalOutcomes Canada. I firmly believe in following best practices and leveraging my extensive experience to guide organizations in avoiding common pitfalls. Come over and chat to discuss the deliverables and deadline. Rahim

@bdrudra

Hey, I hope you're doing well. I review your requirements, and I can do this work. I have worked with Microsoft technologies for 9+ years and helped clients get the most out of SharePoint, PowerShell, PowerApps, Power Automate, PowerBI, Nintex, Microsoft Teams, .NET, and Office365 platforms. I will demonstrate my work once we connect. Bid value is just place holding, final budget will discuss after scope finalize. Regards, Hina

@AbdullahLasharii

I’m excited to help you create two Microsoft Power Automate flows for your Manage Engine Service Desk Plus Cloud. Here's my approach:  Flow 1 - Unassigned Tickets Escalation: - Triggered daily at 9 am, this flow will retrieve tickets that have been unassigned for over 48 hours. - The ticket details (ID, creation date, summary, requester, priority, status, and link) will be sent to your escalation team via Microsoft Teams.  Flow 2 - Unresolved Tickets by Group: - Triggered daily at 9 am, this flow will retrieve unresolved tickets (status ‘new’ or ‘in progress’) from a specific group that are assigned to a technician. - The relevant ticket details will be sent to your team via Microsoft Teams for prompt follow-up.  Steps Involved: ➤ 1. API Authentication: I'll use your provided refresh token to authenticate with Manage Engine Service Desk Plus Cloud. ➤ 2. Flow Creation & Testing: I will build and test both flows to ensure correct functionality and reliable data extraction. ➤ 3. Teams Notification Setup: Both flows will send clear, formatted messages to the respective teams on Microsoft Teams.  Risk-Free Collaboration: I offer a full refund if my work doesn’t meet your expectations—and you can keep this message as proof. I look forward to automating your ticket management with Power Automate. Best regards, Abdullah Lashari

@Sochi4real

Hi! Pleased to meet you on this platform. I just read through the job details and can help you with this automation task. Let's discuss more on chat about your requirements and budget. Warm Regards. Bc

@jorgelsc85

Hey mate! I have over extensive experience in Full-Stack development, so I'm super excited about the chance to work on your project. I don't like to ramble like others. I'm raring to go and ready to hit the ground running. Looking forward to working with you! Cheers

@serhiipopov

⭐⭐⭐⭐⭐ Dear client,✋ I'm here! I’m a new freelancer eager to work with you on this Power Automate project. Although I’m just starting, I have extensive experience with Power Automate and API integrations. I will create the two flows as per your requirements, ensuring smooth communication with your escalation team and technicians. With a keen eye for detail, I’ll ensure accurate ticket information is sent to Microsoft Teams. I guarantee top-quality results at the most affordable price, with a quick turnaround. Let’s collaborate and get your workflows up and running seamlessly!