We're a growing startup in need of an account manager with experience in digital project management.
He or she will be a liaison between our clients and our suppliers and responsible of the fluid execution of our digital marketing campaigns along with our social media experts.
His/her responsibilities will include:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Clearly communicate the progress of monthly/quarterly initiatives to clients
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Collaborate with our team to design, develop and implement digital projects
- Communicate with the team and ensure all members are on board with delegated tasks
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Solid experience with CRM software (e.g. Salesforce, Pipedrive CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
3 freelancer đang chào giá trung bình $38/giờ cho công việc này
Hi. I am a <WEB EXPERT!!!> I have 10+ years of experience in web development. I can certainly help you in this project I am a friendly person and always open for discussions. Best regards.