ABC Company has 50,000 employees in its headquarters. The company wants to increase employee productivity by setting up an internal software applications training program for its employees. The training program will teach employees how to use new software programs. Courses will be offered in the evenings and on Saturdays and will be taught by qualified volunteer employees. The instructors will be paid $40/hour. In the past, various departments sent employees to courses offered by local vendors during company time. In contrast to local vendors’ programs, this internal training program should save the company money on training as well as make its people more productive. The Human Resources department will manage the program, and any employee can take the courses. Employees will receive a certificate for completing courses, and a copy of the certificate will be placed in their personnel files. The company has decided to use off-the-shelf training materials, but is not sure which vendor’s materials to use. It needs to set up a training classroom, survey employees on what courses they want to take, find qualified volunteer instructors, and start offering courses. The company wants to offer the first courses within six months. One person from Human Resources is assigned full-time to manage this project, and top management has pledged its support of the project.
1. Project Scope Management
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