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OpenERP HelpDesk & Support module

We need an how-to documentation to make functional the helpdesk & support module in openerp6.

"Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer."

We also have configured the email gateway correctly, we need only the rule in "automated action" to create issue automatically from the customer email.

We need also a customization of a customer access to the webplatform where he can view his issues and can create manually other issue (not only by email).

We think for this last feature is need to customize groups and user and permission to menu and functions.

We can give all modules installed and versions (at request), to be able to recreate the same ambient.

Kỹ năng: ERP, Python, SQL

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Về Bên Thuê:
( 16 nhận xét ) pozzuoli, Italy

Mã Dự Án: #1065903

7 freelancer đang chào giá trung bình $236 cho công việc này

amsak

Placing bid

$200 USD trong 30 ngày
(1 Đánh Giá)
2.4
kcns008

Thanks for invite us..... we can do this ...........

$180 USD trong 25 ngày
(0 Đánh Giá)
0.0
david20052011

i can understand what u need, may i to help u to handle ur project

$250 USD trong 10 ngày
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viniciushax

I can do this. My main job is install and configure open source solutions. Lets solve this problem!

$200 USD trong 9 ngày
(0 Đánh Giá)
0.0
openerptech

Hi, We are team of OpenERP4.2, 5.0, 6.0, Python, Django, JavaScript, JQuery experts with strong functional & technical expertise in ERP systems.

$150 USD trong 30 ngày
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amara85

Please see my PMB

$170 USD trong 15 ngày
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manojk72

I am freelancer having around 5 years experience in setting up the helpdesk management system for various customers.

$500 USD trong 4 ngày
(0 Đánh Giá)
0.0