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Odoo Multi channel caller center

IVR Requirements

Install odoo-asterisk connector in odoo

backport modules as necessary from odoo 10 to odoo 9 (webrtc & asterisk connector)

configure asterisk for inter-operability with odoo

Install and configure webrtc via odoo and asterisk

install available odoo webrtc module

configure webrtc module to route through asterisk

configure asterisk to accept and route webrtc

permanent extensions for staff and registered customers

temporary extensions for calls coming from website

Configure auto-dialing groups in odoo using contact, leads, or any other editable/custom group. (with option to dial a direct number or extension in IVR)

Add calling, sms, multimedia and voice broadcasts to odoo follow up options

Optimize server configuration for reliable high audio and video quality

configure settings for sip, users, codecs, etc for best quality

configure PSTN connection(s) for best quality

Enable chat and voice notes via soft-phone

Configure asterisk/odoo to connect to a translation service, internal or external, and route voice traffic through the translator

Will need some way to identify/specify the language of each endpoint

Create extensions and supporting objects (times, applications, etc) for the below functionality.

The basic hierarchical structure of the IVR is outlined below.

Where message content is shown, attach the text to any available note or metadata description for the extension and/or recording object

Language select

Agent/rep has default language

Customer starts with default language, can choose from a set of available languages.

please see full details via link:

[url removed, login to view]

Kỹ năng: Asterisk PBX, Tổng đài, CRM, Odoo, Python

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Về Bên Thuê:
( 0 nhận xét ) Jamaica

Mã Dự Án: #15327824

10 freelancer đang chào giá trung bình $622 cho công việc này


Dear sir Greetings from GenpEX IT Solutions As I have read your post and the link attached, I came to know that you are looking for an odoo developer implement odoo for your multichannel call center. Relevant Skills Thêm

$833 USD trong 30 ngày
(30 Đánh Giá)

Had done many odoo web services and integration with other application, Many cloud maintance work for odoo we already doing too. Relevant Skills and Experience odoo, Python, ERP, CRM and We provide odoo solution and Thêm

$600 USD trong 15 ngày
(27 Đánh Giá)

Hi, ➲ 7+ years of full-time experience in Odoo/OpenERP with Python/Django and billed 50,000+ Upwork hours with 50+ successful projects ➲ Upwork Top 10 Certification for Python and Django I have worked on a wide Thêm

$750 USD trong 10 ngày
(9 Đánh Giá)

Hello Sir, Thanks for sharing a detail requirement. I have read your requirement and understood that you are looking an Odoo developer to work in Odoo Multi channel caller center. We have team of experienced Odoo Thêm

$555 USD trong 10 ngày
(9 Đánh Giá)

Odoo Service provider. Relevant Skills and Experience Odoo Proposed Milestones $444 USD - Full Price

$444 USD trong 15 ngày
(5 Đánh Giá)
$555 USD trong 10 ngày
(0 Đánh Giá)

We can discuss in chat Relevant Skills and Experience We can discuss in chat Proposed Milestones $555 USD - We can discuss in chat We can discuss in chat

$555 USD trong 10 ngày
(0 Đánh Giá)
$555 USD trong 10 ngày
(0 Đánh Giá)
$711 USD trong 10 ngày
(0 Đánh Giá)

Hey, Hope you are doing well. >Please advice,if we can talk on ph--n c--al? We are one of best IT solution provider based in USA from last 7 years. We ave done many projects in odoo until now. Query:- - Thêm

$666 USD trong 25 ngày
(0 Đánh Giá)