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I need a custom IT Service Management (ITSM) CRM designed for IT-related businesses. The CRM should include features like ticketing system, client management, project tracking, asset management, automated workflows, and reporting/analytics. It should be web-based with a user-friendly interface, role-based access, and API integration options for third-party tools. Key Features: Ticketing System (issue tracking, priority levels, SLA management) Client & Contact Management Project & Task Management IT Asset Tracking Automated Workflows & Notifications User Roles & Permissions Reports & Analytics Third-Party API Integration (e.g., Slack, Email, Cloud Storage) Preferred Tech Stack: PHP/Laravel, Python/Django, or MERN Stack (open to suggestions).
Project ID: 39212928
35 proposals
Remote project
Active 3 mos ago
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Bikaner, India
Member since Mar 9, 2025
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