GLPI Bug Fix & Custom Reports

@versacode

We can assist with upgrading your GLPI from v10.0.18 to v11, and customizing your reports. We will address the bug, perform the upgrade, and then use the Advanced Dashboard plugin to generate your required weekly ticket reports (Created, Resolved, Backlog, Technician wise, and Analyst per Day). Experience: We have 18+ years of experience in PHP development, system administration, and custom CMS and plugin development.

@kamransiyal9

HI! I am an expert web programmer. I have a lot of work experience in Laravel, Codeigniter, PHP, Wordpress, JavaScript, HTML, Vuejs, Reactjs, React Native, and MySQL. I can start right away. I want to discuss this project in detail. Please contact me to discuss more regarding this project. For more details Chat with me

@durgesh8527

With over a decade of experience in full-stack development and a specific proficiency in JavaScript, MySQL, PHP, and Software Architecture - I am perfectly equipped to tackle all your requirements. Streamlining and improving GLPI is right up my alley as I have previously implemented essential bug fixes and upgraded several platforms. The process of upgrading to GLPI 11 which you require is something I have personally done for multiple organizations, guaranteeing a smooth transition with minimal disruption to your operations. As for the custom reports, I have significant expertise in creating reports using meta dashboards as you've described. From weekly ticket tracking to technician-wise ticket list creation and everything in between - I can deliver comprehensive reporting tailored precisely to meet your needs! My approach to projects centers around understanding your specific needs and goals. Then, I leverage my extensive technical skills alongside my team of capable professionals to provide effective, timely, and high-quality solutions. Not only do I guarantee bug-free and stable software systems, but I also advocate for scalable solutions that align with your business vision and growth plans. Let's connect today and get started on this project immediately!

@chandankandar007

As a GLPI expert with extensive knowledge in PHP, Laravel, CodeIgniter, and Symfony, I am confident in my ability to fix the bugs on your platform and ensure a smooth upgrade from v10.0.18 to 11. Tailoring your reporting needs is also well within my area of expertise as I've consistently developed custom reports for various platforms. Let's talk about the specific reports you need using the Meta dashboard feature: why not have reports that show Tickets Created and Resolved on a weekly basis? Additionally, we can have another report that displays Backlog/Open Ticket status, providing you with actionable insights. My skill in API development allows me to integrate real-time streaming and secure application design into your system; this is crucial for your Tickets per Analyst per Day report. We'll be able to normalize the volume by headcount creating an efficient metrics reporting solution. Thanking You Chandan Kandar

@juanjosec63

Hi, I have strong experience in PHP, MySQL, GLPI customization, version upgrades, and building custom reporting dashboards using plugins like Meta dashboard. I can diagnose and fix the existing bug, safely upgrade your GLPI from 10.0.18 to 11 without breaking data or plugins, and build the required reports with accurate weekly metrics, technician breakdowns, and analyst-level insights so your team has clear visibility on workload and performance. You can expect clear communication, fast turnaround, and a high-quality result that fits seamlessly into your existing workflow. Best regards, Juan

@digilogies

As an experienced full-stack developer, I've successfully completed over 850 projects in my career, with a particular focus on GLPI customization and bug fixing. My reputation for being in the top 3% of Freelancer talent worldwide, and my consistently high rehire rates speak to my dedication to providing quality work and ensuring client satisfaction. With extensive knowledge of JavaScript, MySQL, PHP, among other skills, I am more than ready to take up the challenge of stabilizing your GLPI platform. Moving beyond problem-solving, I also bring value through innovation with my competencies in API development, giving me the capacity to seamlessly upgrade your GLPI from version 10.0.18 to 11. Additionally, using my expertise in software architecture, I will be able to tackle any existing bugs you have. Lastly, when it comes to extending your reporting capabilities using Meta dashboard as per your needs: the weekly 'Tickets Created', 'Tickets Resolved', 'Backlog/Open Tickets', and 'Technician-wise Ticket List', etc., you can count on me not only to develop these custom reports but also normalize data 'tickets per analyst per day' by headcount. In conclusion, my comprehensive skill set paired with my proven track record make me the ideal candidate for this task. Let's connect soon to discuss further details and ensure we meet all your project requirements timely

@Edoublin

Hello. How are you? I have carefully reviewed your requirements. I am a senior web developer with over 10 years experience. I can perfectly implement your task. I am available to start immediately and can deliver a fully working within the next 48 hours. Please contact me. Thank you.

@azwa04

Hi, I can easily DO your work IN 24 HOURS, DM me now to get started, PRICE NEGOTIABLE 100% Work satisfaction is provided

@Shonali1406

Greetings, I am a PHP developer with 13 years of experience working with GLPI, system upgrades, and custom reporting dashboards. Skills & Deliverables: GLPI (v10–v11 upgrades), PHP/MySQL debugging, dashboard/report customization, API integration, and data reporting. Approach: I will first stabilize your current GLPI instance by fixing existing bugs, then safely upgrade from v10.0.18 to v11 with full data integrity. After that, I will implement custom Meta Dashboard reports including weekly ticket creation, resolution, backlog tracking, technician-wise reporting, and analyst workload normalization. Deliverables: Stable GLPI v11 system, upgraded database, customized reporting dashboards, and documentation. Why hire me: Deep GLPI experience, safe upgrade handling, and accurate reporting solutions. Let’s collaborate.

@hr157

Hello, I am a full-stack developer with 13+ years of experience in PHP, MySQL, system architecture, and enterprise application support, including GLPI customization, upgrades, and reporting enhancements. I can help you stabilize your current GLPI setup by first fixing existing production bugs, then safely upgrading from v10.0.18 to v11 with proper backup, testing, and zero data loss strategy. I also have strong experience in GLPI plugins, database structures, and API-level customization to ensure smooth upgrade compatibility. For reporting, I can build customized dashboards (Meta-style reporting layer or GLPI-integrated reports) including weekly ticket creation, resolution tracking, backlog monitoring, technician-wise reports, and analyst productivity metrics like tickets per day normalized by workload. You should hire me for my strong expertise in production system stability, database optimization, and custom reporting solutions for enterprise helpdesk systems. I focus on safe upgrades, clean architecture, and reliable long-term performance. Let’s stabilize your GLPI system first, then enhance it into a powerful reporting and analytics tool for your team.

@securetechs

hey, saw you need to stabilize GLPI in production - the fact you mentioned "extend" alongside bug fixing tells me the native reporting is probably not cutting it either. did a similar project a few months back for a company on 10.0.x where asset relationships were broken and SLA timers were firing on closed tickets. for the fixes i'd start with the error logs and run consistency checks on the glpi_items and glpi_links tables since that's usually where things go sideways. for custom reports i'd build them as a plugin so they stay native to the UI and don't break on upgrades. quick q - what version of GLPI are you on? the jump from 9.5 to 10.x changed a lot in the ORM layer and that affects both how i'd trace the bugs and how i'd structure the plugin.

@mahads31

Hello, I’ve carefully reviewed your project GLPI Bug Fix & Custom Reports and it’s something I can confidently handle. I’m a professional developer with strong experience in JavaScript, PHP, MySQL, Data Analysis, Report Development, Database Management, API Development and Software Architecture, delivering reliable and high-quality solutions with clean code and efficient performance. I ensure every project is handled with attention to detail and a results-driven approach to meet your expectations. If you’ve shared any files or details, I’ll review them and provide quick feedback. Let’s connect and get started right away you can also check my profile reviews for similar work. Regards, Mahad Sheikh

@ffulb

GLPI v10 to v11 upgrades can be tricky with plugin compatibility and database schema changes. I'd start by auditing your current setup and custom modifications before touching anything. For the Meta dashboard reports, I'll build custom PHP modules that hook into GLPI's reporting API - weekly ticket metrics, technician workloads, and per-analyst breakdowns are straightforward once the data structure's mapped out. I've handled similar infrastructure upgrades and custom reporting builds - you can check my work at ffulb.com. Need SSH access to your GLPI server plus database credentials so I can assess the current state and plan the safest upgrade path. Ready to dig in once I can take a look at the environment.

@nicolasalexandro

I can help you stabilize your production GLPI instance and implement the custom reports you need. I’ve worked with GLPI in live environments, focusing on fixing bugs that impact daily operations, improving performance, and ensuring configurations remain maintainable over time. My experience includes troubleshooting GLPI core issues, tuning plugins, cleaning up broken configurations, and building tailored reports from tickets, assets, and inventory data. I’m comfortable working directly on production with proper backups and rollback plans. I’d start by reviewing your current GLPI setup, logs, and key workflows, then prioritize bug fixes before designing and implementing the custom reports that match your operational and management needs. I would love to chat more about your project! Regards

@ivicab6

As a full-stack engineer with a special focus on PHP and JavaScript, I have the technical abilities and comprehensive skills needed to tackle the challenges your GLPI platform is facing. With over 6 years of experience shipping web applications, I’ve spent considerable time building sophisticated and stable systems. This unique skill set would be especially valuable when stabilizing GLPI after resolving the crucial bug. My approach to bug fixing is methodical; I’ll identify and address the root cause to ensure long term stability. The second aspect of the project involves upgrading your GLPI system. My experience working on system-to-system workflows makes me an excellent fit. Whether it’s integrating GLPI with other systems, deploying software updates or architecting databases, my aim is to create robust, modernized solutions. Finally, let's talk about customized reports - one of my specialties. I am well-versed in various reporting tools like Meta dashboard that you're interested in using. Over the years, I've worked extensively on data pipelines, analytics, and ML components which are invaluable when designing insightful reports. I have no doubt that my technical expertise combined with my dedication to understanding my clients' unique needs will enable me to deliver the precise and actionable reports you seek from your GLPI system. Let's solve tis problem together!

@rezamahi

As a data professional and GLPI expert, resolving your bugs and upgrading to version 11 of the platform would be my top priority. With a strong background in PHP, I can ensure your system is stable and up-to-date throughout the process. In addition, I possess significant skills in data analysis, specifically experience in using Meta Dashboard. This would enable me to successfully customize the reports you need for your GLPI system. For instance, I can create detailed weekly reports on Tickets Created, Tickets Resolved and Backlog/Open Tickets as well as technician-wise ticket lists. Furthermore, I can also generate specialized reports such as Tickets per Analyst per Day. Having worked extensively with SQL/MySQL, Excel and Python (including Pandas, NumPy and Matplotlib) for data querying, analysis and visualization purposes respectively gives me an upper hand in handling complex data within your GLPI system. Let me provide far-reaching solutions that simplify your data analytics process increasing overall efficiency on your side.

@Mostafa22Mahmoud

Hi there, I have extensive experience in PHP/MySQL architecture and specialized knowledge in managing and customizing GLPI environments. I can help you stabilize your production instance, perform a safe upgrade, and build the advanced reporting dashboards you need. My Roadmap for your Project: Stabilization & Bug Fix: I will first identify and resolve the current bug in your v10.0.18 instance to ensure a healthy baseline. Safe Upgrade to v11: I will handle the migration process, including database schema updates and ensuring plugin compatibility, following a strict backup-and-test protocol. Advanced Metabase Dashboards: I will connect Metabase to your GLPI database and build custom SQL queries to deliver: Weekly Ticket Lifecycle: (Created vs. Resolved vs. Backlog). Analyst Performance: Weekly lists and daily volume normalization per technician. Optimization: I’ll ensure the MySQL queries for these reports are optimized so they don’t impact production performance. Why me? As a 5-star rated developer, I understand the criticality of a production ITIL system. I deliver clean, documented work and ensure zero data loss during upgrades. I’m ready to discuss the specific bug and start the stabilization process. Let’s get your GLPI running perfectly!

@zarminagull189

Hello, I understand you need GLPI stabilized, upgraded from v10.0.18 to v11, and several custom Meta-dashboard reports implemented. I can fix the current production bug, handle a safe upgrade, and deliver the requested weekly technician/analyst reports. Solution (high level): - Investigate and fix the production bug (logs, PHP/MySQL tracing, quick patch) - Prepare backups and staging, perform and verify GLPI upgrade to v11 - Develop custom Meta dashboard reports (Tickets Created weekly; Tickets Resolved weekly; Backlog/Open Tickets; Technician-wise weekly lists; Tickets per Analyst per Day normalized by headcount) - Test, document changes, and deploy with rollback plan Deliverables: - Bug fix with report of root cause - Upgraded GLPI v11 on staging and production checklist - 5 custom reports added to Meta dashboard with filters - Deployment script, test report, and basic user guide Budget & timeline: - Fixed price: $75 (can scope smaller milestones if needed) - Timeline: 7 days (bug fix & staging: 2-3 days; upgrade & reports: 4-5 days) Portfolio: https://www.freelancer.com/u/zarminagull189 Thanks,

@rainbowarts

Hello, I can help stabilize your GLPI system, upgrade it to v11, and build the custom reports you need. What I’ll Deliver: ✔ Fix existing bugs and ensure system stability ✔ Safe upgrade from GLPI 10.0.18 → 11 (with backup & testing) ✔ Custom reports via Meta dashboard, including: Weekly tickets created/resolved Backlog / open tickets Technician-wise weekly reports Tickets per analyst per day ✔ Clean implementation with proper validation and documentation I have experience with GLPI, PHP/MySQL, and reporting systems. Available to start immediately. Best regards,