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Customer Service (Russian)

岗位职责 Responsibilities:

1. 主要面向俄语地区的客服工作

包括:客诉处理,数据监控

Customer service mainly for Russian-speaking regions, Including: customer complaint processing, data monitoring;

2. 负责部分运营配合工作

包括:翻译对接,事故协助问题处理,玩家社区维护,用户信息管理,游戏商店评论管理、用户调研和分析

Part of operation work, including translation, problem solving assistance, player community maintenance, user information management, game store comment management, user research and analysis;

3. 负责在线工具的内容管理工作

包括:熟练运用Aihelp/HelpShift客服工具的后台、撰写FAQ及自动问答信息

Content management of online tools, including familiar with utilize Aihelp/HelpShift customer service tool, writing FAQ and automatic question and answer information

任职要求Requirements:

1:俄语 母语 /工作语言 英语或中文 流利

Native level of Russian, fluent with Chinese/English

2:对互联网和网络游戏有较为清晰的认知,平常常玩。

Sense of internet and game, fan of game

3:性格耐心 能处理玩家客诉中的纠纷及问题 情绪管理水平较高

High level of emotion management, could solve the customer complaint and problems during game.

4:能适应日常班工作制度,工作地点为俄语国家当地

Home based in any Russian-speaking region, but working with full time schedule.

Contact me if you are interested via Skype: live:71ab0361356f6936

Kĩ năng: Tiếng Nga, Dịch thuật

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Về Bên Thuê:
( 0 nhận xét ) Hong Kong

ID dự án: #32313747

12 freelancer chào giá trung bình$325 cho công việc này

(516 Nhận xét)
8.2
Schimpelsberger

Dear Sir/Madam, I am Schimpelsberger from Germany and now living in Austria. I am a professional German translator and content writer. I would like to coordinate for your current project. My company name is Schimpe Thêm

$350 USD trong 7 ngày
(10 Nhận xét)
7.0
shahedkiron20826

My name is Abu Sayed and I Provide Quality, data entry, data mining, copy paste,Content Writing,PDF to EXCEL,data conversion,property listing, real estate or any other big data entry. I am Outsourcing long Crouse. I Thêm

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
engrarafat91bd

Hi There, I am a professional freelancer and ready to do this work, I am expert in Virtual assistant at Customer support. I saw the details and I understood well how to execute this task within the mentioned timeline Thêm

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
Pritampriyanjal

I am expert in translator for any language you hired me in this work I will satisfy you on my work on the time

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
haseebmehar086

I am a best candidate for this project.I am a professional translator.I have a good experience for translation.

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
(0 Nhận xét)
0.0
tanea09

我的母语是俄语, 我在中国毕业了。 语言能力很好。 现在跟中文工作。Буду рада с вами поработать . Я считаю, что я справлюсь с этой работой.

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
moejosephegypt

Outstanding English, French & Russian speaking and writing abilities Superior instruction and creative skills Experienced in making students comfortable and speak up their problems Ability to assess strength and weakne Thêm

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
victoriasfill

I`m naitve Russian speaker. (English/Russian/Ukrainian) I can translate it for you full time schedule. Contact me by email or WhatsApp +380981339855

$200 USD trong 7 ngày
(0 Nhận xét)
0.0
ValeriaKehlet

Hello I would like to clarify the load of work for this position. How many hours per week is required? Or is it a permanent position or short term projekt? I usually work 30 Dollars per hour. But i am new in this platf Thêm

$350 USD trong 7 ngày
(0 Nhận xét)
0.0
Anurei

Hello! I am native russian speaker, russian is my mother tongue and I speak english freely. Would love to do this job! I am good at working in stressful situations, and it is easy for me to calm people down. Добрый Thêm

$300 USD trong 7 ngày
(0 Nhận xét)
0.0