We run an SEO services company and are looking for someone to help out with our Customer Service/Sales opening. This is a full time job that will require you to be available and working for a set period of 8 hours each day, 6-7 days a week. The compensation could eventually range up to 3-4k/month.
The day-to-day operations will be a mixture of customer support and sales, both talking to current client to resolve any issues they may be having as well as answering/selling to prospective clients. Most communication is via our online ticket system, although phone support is also integrated into the position. Because of this, both phone and email skills are mandatory.
Although our openings are somewhat flexible, we are mostly looking to fill our busiest hours. Those hours would include 9AM - 8PM EST (an 8 hour chunk that fits within that window). Being able to work consistently on weekends as part of your static schedule would be a plus.
The position requires absolutely perfect English and grammar, both with written and spoken communications. Sales and SEO experience are absolutely necessary, as well as the ability to sync with a client to learn their needs and translate those into the applicable services. We will only consider candidates that can exhibit deep knowledge of SEO, both general strategies as well as details about what is currently going on in the optimization world. Applicant must also be a quick learner, listener, and have a keen ability to follow directions. Our systems change quickly, sometimes daily. Flexibility is an absolute must. Also, note that we are looking for an individual to join our team, not an agency or company. Please only apply for yourself.