Business Administrator Associate(Part-Time)
$15-25 USD / giờ
We are looking for a friendly and hard-working Business Administrator Associate to join our growing team. The individual in this role is be responsible for answering all incoming calls and emails, fielding customer questions and complaints, and transferring potential leads to our sales team.
Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Duties and Responsibilities
Field incoming calls in a timely manner throughout shift
Identify customer questions, complaints, concerns, and overall needs
Provide sufficient answers and solutions to all customer queries
Handle customer complaints respectfully and professionally
Redirect customers to appropriate departments and teams when appropriate
Generate leads for sales team by screening callers and identifying potential sales opportunities
Ensure all voicemails are answered immediately
Maintain professional relationships with customers through ongoing excellent customer service
Follow up with callers on complaint/question status, ensure resolution
Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction
Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
Follow all communication procedures, policies, and guidelines during every customer interaction
Perform duties and responsibilities with our customers’ satisfaction as your number one priority
ID dự án: #18352062
Về dự án
16 freelancer chào giá trung bình $21/giờ cho công việc này
Hi, I have a neutral accent and can take calls and administer the business operations - I'm assuming you are open to remote workers for the job. Let's get on a chat if you are available. I'm happy to answer any Thêm
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Hello I hope you are doing well I consider my self fit for this position as I’m experienced with the same responsibilities I’m working full time since almost 8 years. Kindly consider my profile Thank you
Dear Sir/Maam, Thank you for the opportunity to discuss your project and learn more about what you are hoping to accomplish. We are a start-up bpo company, Teletalk BPO Services has transformed since its humble b Thêm
I've been in a BPO Industry for 5 years now and full skilled with customer service, sales, B2B Marketing and Business Strategic Planning.I am ambitious and driven. I thrive on challenge and constantly set goals for mys Thêm
I got the necessary skills to the position, I am a young entrepreneur who got accepted at Hult University at Cambridge district at the age of 17, I also got successful results as a mamber of FBLA(future business leader Thêm
PROFESSIONAL SYNOPSIS ➢ More than 8 years’ experience in coordinating, planning and supporting daily operational and administrative functions. ➢ Demonstrated capacity to provide comprehensive support for the executiv Thêm