Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise.
30 freelancer đang chào giá trung bình $514 cho công việc này
I have worked in sales and customer service for over 15 years. Most of my experince has been in radio sales all of my experience has been b2b. Relevant Skills and Experience Data entry, customer service via phone.
Detail oriented, great communication skills written and verbal, empathetic, fast paste typing, customer service professional. give me the oppopportunity and watch your business improve.