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Customer Service - Virtual assistant needed -- 2

We are an E-commerce company looking for a associate for a full-time long-term position. Our current freelancers have been working with us for 4+ years and we were able to find good talented people. We are now looking to expand and are in need of a serious candidate who is looking for a full-time long-term position and can work During USA CST Timezone.

Candidate Role:

Responds to Customer Messages / Emails, Handle Return request / Disputes / Chargebacks,

Available to our customers via Live chat & Corresponds with our team via Group communication. On an average, we get 25 - 30 E-mails, messages and other inquiries/day. So it is a very light work. You will also handle incoming / outgoing phone calls (VOIP). We get on an average of 7 - 10 phone calls/day. So it is an easy and light workload.

General Requirements:

 Excellent communication skills

 Familiar with Microsoft Office (Word & Excel) or Google Docs

 Able to Multi-Task

 Fluent (Reading, Speaking, and Writing) in English.

-- Detail Oriented

-- Creative and Problem solving who can adapt to changes in role.

Kĩ năng: Hỗ trợ khách hàng, Bán hàng, Tiếp thị từ xa, Trợ lí trực tuyến, VoIP

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Về Bên Thuê:
( 2 nhận xét ) Lombard, United States

ID dự án: #18875225

26 freelancer đang chào giá trung bình $6/giờ cho công việc này

craigsboss

Good day, I am a professional Customer Service Assistant. I love long term work and I believe I have excellent communication skills. Well, I have a current job with a Credit Repairing Firm. I am working for them fo Thêm

$4 USD / giờ
(13 Nhận xét)
6.4
bpo0995

I have worked as a customer service agent for many eCommerce businesses and have provided phone support, live chat and email support. I have helped with order taking, order processing, complaints handling, returns, acc Thêm

$8 USD / giờ
(6 Nhận xét)
6.6
VOTIKO

Hi We are expert in customer support and we can help you with best customer service and virtual assistant service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide t Thêm

$6 USD / giờ
(16 Nhận xét)
4.9
optimuzz

Greetings! I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold a Thêm

$8 USD / giờ
(11 Nhận xét)
4.9
okechukwu1

Hello! I would like to be considered for the position of virtual assistant with your company. Although I live in Nigeria, I have no issue with working USA timezones. I have over 2 years of customer support experience Thêm

$6 USD / giờ
(3 Nhận xét)
4.7
ponnarasiBabu

I read and understood your requirements and I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technolog Thêm

$8 USD / giờ
(32 Nhận xét)
4.7
hasinashafad

Hi, I would love to work in your company and be a part of that expansion. I am currently seeking for a customer support role. Long term would be ideal. Kindly ping me so that I can share my resume. I have a good bunch Thêm

$7 USD / giờ
(5 Nhận xét)
4.2
malbakurtulla

Hello, I hope you are fine. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this project . Looking forward to your reply :)

$5 USD / giờ
(11 Nhận xét)
4.0
hirenbrahmbhatt2

Hello, Hope you are doing well, I feel glad to have this kind of job opening here as this is something like area of my interest. I am working in this industry from past 7 years. I got great communication skill so I w Thêm

$5 USD / giờ
(13 Nhận xét)
3.8
carlos050698

Hello, I'm really interested in this customer service / virtual assistant position. I'm looking for a long term work relation. I have a lot of experience in customer service and being a virtual assistant. I can mana Thêm

$4 USD / giờ
(2 Nhận xét)
3.5
priyaanbu

Hi There, Interested to work on the project as virtual assistant , Hope training will be provided to handle the work.

$8 USD / giờ
(10 Nhận xét)
3.1
Vasily74

Hi there, my name is Vasily, and I would be glad to join you as an experienced virtual assistant for help you with customer service routine duties for your business. You can have a look in my profile for reference a Thêm

$10 USD / giờ
(2 Nhận xét)
2.4
utpal2019

Good day I would like to apply for this job of Virtual Assistant. I have read the details /instructions and have understood the job requirements. I have read all the points and clearly understand the responsibilitie Thêm

$5 USD / giờ
(1 Nhận xét)
1.0
gloriajanepalima

Hi, I'm Gloria and I'm an expert when it comes to Customer Service (Calls, Chat and Email support) I also have experience with Telesales and Virtual Assistant work. I worked for 8 years in a Customer Service busines Thêm

$3 USD / giờ
(1 Nhận xét)
1.2
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss it. Best regards, Jasenka M.

$7 USD / giờ
(0 Nhận xét)
0.0
AtlanticSoft

Hi, looking forward into providing you with your next long term assistant, the profiles we have available have extensive experience with ecommerce we specialize on staff augmentation near-shoring services in south a Thêm

$8 USD / giờ
(0 Nhận xét)
0.0
pledres

Hello! Good day! I have carefully read your post and I am an experienced Virtual Assistant. Through my experinces, I have been a Social Media Marketer and managed atleast 15 different social media accounts for Thêm

$3 USD / giờ
(0 Nhận xét)
0.0
paulineharen

To the Hiring Manager, My name is Pauline Haren. I have been in the customer service industry for over 10 years. I have done call center positions, worked as an email correspondent, and have had over 7 years of mana Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
Rabby00

Dear Sir, I am youth professional Graphics designer with experience of 5 years and have been offering my services to different companies all over the world. Customer satisfaction is in my prime priorities. If my hona Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
Vsophis

Hello, I've worked in customer service for 9 years. I'm fluent (Reading, writing, and speaking) in English. I'm familiar with MS Word and Excel/Google Docs.

$8 USD / giờ
(0 Nhận xét)
0.0