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Sales and Customer Support for Female Empowerment Brand

Ms Curvaceous is a female empowerment brand with a key focus on building body confidence, training plus size models and booking them jobs with major brands. We do a range of events for aspiring models and women who want to build their confidence. Our goal is to ensure the future of media, fashion and beauty is more inclusive of all shapes and sizes so we can inspire the next generation to embrace self love regardless of how they look.

We are looking for someone with a sales background who has experience in customer service. The candidate will need to be a very good communicator and be able to keep existing customers happy whilst turning leads into new customers.

Location: Remote

Employment Status: Self Employed/Contractor

Training: 1 week prior to starting the project.

Working hours: Flexible

Project Duration: approx 6 months

Future prospects: A long term contract with on target earnings will be considered based on performance reviews and completion of the project.

Candidates should have experience/knowledge on the following:

Sales

Customer Service

Using Customer Relationship Management Systems

Using spreadsheets (Google Sheets, Microsoft Excel)

Role Summary

Once we get someone's attention it’s important that we ensure they clearly understand what we do, what we don’t do and how we can help them. At the point of engaging with us, despite how much information we have on the website, people will have existing assumptions and expectations. Some will be beyond what we do and some will be negative as a result of passed experiences or hear say.

Your role is to ensure that we have the best systems in place to give us the best opportunity to effectively engage and help people through the process of becoming a customer.

You will spend 50% of your time speaking to women on email and text message platforms who have shown an interest in what we do. Your primary goal is to give them a better understanding of what we do and how we can help them. 25% of your time will be spent speaking to existing customers who have queries about approaching events they are booked onto. The measurable goal will be how many people book onto events or other services we provide. The other 25% of your time will be spent coming up with new ideas to improve the experience of those you speak to based on feedback or observations.

You will then be expected to send a weekly update of your findings and actionable recommendations.

Kĩ năng: Bán hàng, Hỗ trợ khách hàng, Chăm sóc khách hàng, Customer Retention, Trợ lí trực tuyến

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Về Bên Thuê:
( 0 nhận xét ) Longfield, United Kingdom

ID dự án: #29957166

26 freelancer chào giá trung bình £10/giờ cho công việc này

(18 Nhận xét)
7.5
(9 Nhận xét)
6.3
hebathomas

Dear potential client I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable person for the job because I understand that Thêm

£10 GBP / giờ
(16 Nhận xét)
5.9
malbakurtulla

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£10 GBP / giờ
(19 Nhận xét)
4.9
outsource2ph

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£5 GBP / giờ
(7 Nhận xét)
4.4
emmanuelolapade2

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£5 GBP / giờ
(4 Nhận xét)
4.5
rinarish

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£8 GBP / giờ
(7 Nhận xét)
4.5
(14 Nhận xét)
4.6
furqanorpiv

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£6 GBP / giờ
(10 Nhận xét)
3.4
(1 Nhận xét)
2.6
PaulaMPosse

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£8 GBP / giờ
(2 Nhận xét)
2.4
saeedmuhd

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£54 GBP / giờ
(1 Nhận xét)
0.6
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(0 Nhận xét)
0.0
mlopezaparicio15

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£7 GBP / giờ
(0 Nhận xét)
0.0
ema60

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£5 GBP / giờ
(0 Nhận xét)
0.0
afiqahfatanah

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£8 GBP / giờ
(0 Nhận xét)
0.0
tabindanaseem55

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£11 GBP / giờ
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PinkyRed

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trishart88

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(0 Nhận xét)
0.0
nsahotra

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£11 GBP / giờ
(2 Nhận xét)
0.2