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OVERVIEW Both projects use ElevenLabs (Twilio-backed) to automate outbound calls from Salesforce. They share the same org and Phone_Number__c custom object but have independent codebases and agents. Project A (elevenlabs-salesforce): An LWC on the Contact record lets users trigger a live AI call or drop a personalized cloned-voice voicemail. Project B (elevenlabs-verify): An LWC lets users bulk-verify Contact phone numbers. An AI agent calls them, determines the status, and updates Salesforce via webhook. CURRENT STATUS Project A: Live calls work and log as Tasks. However, the core voicemail drop feature is broken (selecting a VM script incorrectly routes to the live agent). Project B: The end-to-end verification loop (LWC, Apex, Webhook, ElevenLabs Agent) is fully functional for both sequential and parallel modes. REMAINING WORK Project A (High Priority): 1. Fix VM Drops: Create a VM Drop Agent, enable voicemail detection, and fix routing logic in Apex. 2. Security: Move hardcoded API credentials to Custom Metadata. 3. Personalization: Inject Ascendix property data into VM scripts. 4. Polish: Customize prompts, remove deprecated Flow, add Jest tests, and improve UI errors. Project B (Lower Priority): 1. Security: Move hardcoded API credentials to Custom Metadata. 2. Enhancements: Add List View bulk verification, auto-retry for "No Answer", upgrade to Platform Events, and refine prompts. REQUIREMENTS & ACCESS Skills: Salesforce Apex, LWC, REST APIs/Webhooks, ElevenLabs AI, and Twilio. Nice to have: SFDX, Jest, and Ascendix. Access: You will receive Admin access to the Production org, full ElevenLabs dashboard access, and GitHub repo access. ARCHITECTURE & FLOW Project A: LWC calls Apex -> Apex POSTs to ElevenLabs -> Twilio Call -> Task logged. Project B: LWC calls Apex -> Apex POSTs to ElevenLabs -> Call -> Webhook to Salesforce Site -> Apex HMAC Validation -> DB Update -> LWC refresh. Agents: Each project uses distinct Agent IDs, Phone Numbers, and Phone Number IDs. Only Project B utilizes a webhook URL. KNOWN ISSUES & GOTCHAS Security: API keys and weak webhook secrets are hardcoded and must be secured immediately. Deployments: You must use RunSpecifiedTests during deployment due to unrelated org errors. Testing: Neither project currently has LWC Jest tests. Data: Do not overwrite the existing Phone_Number__c object during deployment. Permissions: The webhook runs without sharing; the Site Guest User needs CRUD on Phone_Number__c.
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31 freelancer chào giá trung bình $548 USD cho công việc này

Hi, Thank you for sharing the detailed overview of both ElevenLabs–Salesforce projects. The architecture and current implementation are clear, and it’s great to see that the verification workflow is already functioning end-to-end. At Cyntexa, we have extensive experience working with Salesforce Apex, LWC, REST integrations, telephony systems, and AI-driven automation, so this type of implementation fits well within our expertise. For personalization, we can extend the Apex layer to inject Ascendix property data dynamically into the voicemail scripts, enabling context-aware messaging that aligns with the contact’s associated property or opportunity data. Beyond the core fixes, we can also help improve maintainability by: Cleaning up deprecated automation such as the unused Flow Enhancing UI error handling in the LWC Adding Jest tests for LWCs to improve long-term reliability Refining prompts for the AI agents to improve call outcomes Our team works frequently with Salesforce integrations involving telephony providers and AI agents, and we’re comfortable operating directly in production environments with careful deployment practices (including RunSpecifiedTests deployments as mentioned). Looking forward to discussing this further. Best regards,
$750 USD trong 5 ngày
6,8
6,8

Hi, I can help you stabilise and extend both ElevenLabs–Salesforce projects A and B so they are reliable, secure, and easier to maintain. For Project A, I will fix the voicemail drop logic (correct routing, voicemail detection, and prompts), secure all credentials with Custom Metadata, and clean up Flows/LWCs so Ascendix data is injected correctly. For Project B, I will harden security, add List View–based bulk verification, improve “No Answer” handling, and streamline the callback pipeline using Platform Events. What are the main KPIs you want to improve first (connect rate, verified numbers, or agent outcome quality)? If this aligns with your expectations, I’d be happy to jump on a quick walkthrough of your org and repos and then lock concrete milestones. Regards Sahanaj
$800 USD trong 10 ngày
5,6
5,6

Hello, I am a seasoned Salesforce professional with 10+ years of hands-on experience in Salesforce development and administration. Over the years, I have successfully delivered solutions across Sales Cloud, Service Cloud, and Experience Cloud, helping businesses streamline processes and enhance customer engagement. My expertise includes: * Apex, Triggers, Aura, and Lightning Web Components (LWC) * Flows, Process Automation, and Salesforce Administration * Customization, Integration, and Optimization of Salesforce environments * End-to-end implementation and support for complex business requirements I bring a proven track record of building scalable, maintainable, and high-performance Salesforce solutions tailored to client needs. I am confident that my skills and experience will add significant value to your project. Looking forward to collaborating and contributing to your success. Best regards, Arpit K.
$250 USD trong 3 ngày
3,2
3,2

As a proficient Salesforce App Developer with expertise in Apex, LWC, REST APIs/Webhooks, ElevenLabs AI, and Twilio, I am perfectly suited for your ElevenLabs Salesforce automation projects. Not only can I complete the remaining tasks for both Project A and B, including fixing VM drops, improving security by moving API credentials to Custom Metadata, personalizing VM scripts with Ascendix data, and enhancing the system with the necessary features like List View bulk verification and auto-retry for "No Answer", but I can also tackle immediate issues like hardcoded API keys. Moreover, my stack includes SFDX and Jest experience that will allow me to upgrade quality assurance through the extensive use of Salesforce DX for deployments and Jest tests for bug tracking and potential issues hunting. Additionally, the fact that I possess full access to ElevenLabs dashboard and GitHub repository will ease my collaboration within the project making it even more efficient. Let’s connect to discuss your current ideas and where you hope to be on this project!
$900 USD trong 5 ngày
2,3
2,3

Hi there! I'm Matheus, a Salesforce developer with expertise in Apex, LWC, REST APIs, and Twilio. THE CHALLENGE is to address the technical gaps in Project A and enhance the functionality in Project B. For Project A, fixing the voicemail drop feature, enhancing security by moving API credentials to Custom Metadata, injecting property data into VM scripts, and polishing UI elements are top priorities. As for Project B, focusing on security enhancements, adding List View bulk verification, auto-retry functionality, upgrading to Platform Events, and refining prompts are key tasks. I will ensure seamless integration between Salesforce, ElevenLabs, and Twilio while prioritizing security measures and code quality. Looking forward to diving into this exciting project! Regards, Matheus
$250 USD trong 7 ngày
0,6
0,6

Hi there, I’m Ahmed from Eastvale, California — a Senior Full-Stack & AI Engineer with over 15 years of experience building high-quality web and mobile applications. After reviewing your job posting, I’m confident that my background and skill set make me an excellent fit for your project — salesforce elevenlabs project . I’ve successfully completed similar projects in the past, so you can expect reliable communication, clean and scalable code, and results delivered on time. I’m ready to get started right away and would love the opportunity to bring your vision to life. Looking forward to working with you. Best regards, Ahmed Hassan
$500 USD trong 5 ngày
0,0
0,0

Hey , I just finished reading the job description and I see you are looking for someone experienced in ElevenLabs, Twilio and Salesforce App Development. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further.
$250 USD trong 1 ngày
0,0
0,0

Hi there! I was excited to see your project regarding the two-part integration of ElevenLabs and Twilio for Salesforce outbound automation. I recently engineered a high-concurrency voice AI system that utilized ElevenLabs' ultra-low latency API to power personalized outreach, resulting in a 30% increase in lead response for a FinTech client. My deep familiarity with the Salesforce ecosystem—specifically Apex, REST integrations, and custom metadata—allows me to build a solution that isn't just a patch, but a scalable architecture designed for your specific business logic and outbound requirements. My technical approach involves using Salesforce Outbound Messages or Apex Callouts to trigger a secure middleware layer, likely built on Node.js, which will interface with the ElevenLabs WebSocket for real-time, low-latency text-to-speech conversion. I will utilize Twilio’s <Stream> instruction or the <Connect> verb to pipe this high-fidelity audio into the call path, ensuring that the synthesized voice retains its natural cadence without buffering. Furthermore, I’ll implement a robust feedback loop using Twilio Webhooks to write call statuses and transcription summaries back to the respective Salesforce Lead or Contact records via the Salesforce REST API. To refine the implementation, are you planning to use pre-cloned voices for specific agents, or will we be utilizing ElevenLabs’ default library? Additionally, do you require real-time sentiment analysis from responses to be captured back in Salesforce? I am available for a quick call to discuss how we can optimize the API handshake to minimize latency. Let’s connect to finalize the technical roadmap and get started.
$624 USD trong 21 ngày
0,0
0,0

✔️✔️✔️✔️✔️ Only Perfection & Even 99.99% Isn’t Enough For Me. ✔️✔️✔️✔️✔️ ❤️Hi, there, As an experienced full-stack developer and AI specialist, I bring a unique set of skills to the table, including in-depth knowledge of relevant Salesforce Apex, LWC, REST API/Webhooks and, most crucially, ElevenLabs and Twilio. This means not only can I provide effective solutions for both Project A and Project B but also make improvements for long-term success. With this project, security is paramount, and I assure you that your accounts will be strengthened by moving the hardcoded API credentials to Custom Metadata. Another feather in my cap is my flair for automation which aligns perfectly with bulk verification needs in Project B. From enhancing functionality by adding List View bulk verification and auto-retries for "No Answer" to upgrading to Platform Events- I specialize in building streamlined systems that optimize your operations. Overall, with proven expertise across all aspects of this project alongside a transparent communication style and security-focused approach, I am confident in my ability to deliver high-quality results far beyond your expectations.
$500 USD trong 7 ngày
0,0
0,0

Quisiera saber más acerca de este proyecto y así poder desarrollarlo, ya en base a esto te presento mi propuesta al desarrollo del proyecto
$500 USD trong 10 ngày
0,0
0,0

Hello, My name is Muhammad Ahmed. I reviewed your Salesforce projects and understand the architecture using LWC, Apex, ElevenLabs, and Twilio for automated AI calls and phone verification. For Project A, I can fix the voicemail drop issue by creating a dedicated VM Drop Agent, enabling voicemail detection, and correcting the Apex routing logic so voicemail scripts trigger the correct agent instead of the live call agent. I will also secure the system by moving hardcoded API credentials into Custom Metadata. For Project B, I can implement the remaining improvements such as secure credential handling, list view bulk verification, retry logic for “No Answer”, and improving prompts for better verification accuracy. I am experienced with Salesforce Apex, LWC, REST APIs, and webhook integrations, and I will ensure safe deployments, proper security, and maintainable code without affecting existing objects like Phone_Number__c. I would be happy to discuss the next steps. Best regards, Muhammad Ahmed
$500 USD trong 15 ngày
0,0
0,0

Hello, ✅ I can work for you perfectly — expert here, and I am ready to start immediately ✅ I have strong experience with Salesforce Apex, LWC, REST/webhooks, and Twilio-based integrations, and I can quickly fix the voicemail routing logic, implement a dedicated VM Drop Agent with proper detection, secure all credentials via Custom Metadata, and stabilize both projects without impacting the shared Phone_Number__c object. I will also enhance security (HMAC + secrets), refine agent prompts, implement Jest tests, upgrade event handling where needed, and ensure clean deployments using RunSpecifiedTests while preserving production data integrity. Best regards.
$500 USD trong 5 ngày
0,0
0,0

How are you? With a decade of experience specifically in Salesforce and over the years building and integrating with numerous custom solutions, I firmly believe my skills uniquely position me as the best candidate for your 'elevenlabs-salesforce' project. I've already worked with webhooks, APIs, LWCs, and Apex in my past projects, and these will come to play as central components in getting your voicemail drop up and running smoothly. Given my familiarity with the Salesforce architecture and the specific challenges it can pose during deployment, including managing access and ensuring security of API keys, I can hit the ground running. On the low-priority 'elevenlabs-verify' project front, I can assure you equally high-quality implementation and testing processes are guaranteed. With your full access provisioning, I'll be able to trace-source any issues that may arise during verification of phone numbers on the Contact object. Let's connect!
$500 USD trong 7 ngày
0,0
0,0

Hello, I hope you are well. I’m an independent Salesforce developer with deep hands-on experience in Apex, LWC, REST/Webhooks, and ElevenLabs/Twilio integrations. I architect and ship reliable automation that connects Salesforce with external AI agents, handling live calls, voicemail drops, and robust data flows end-to-end. My setup emphasizes clean security practices, scalable code, and maintainable tests, so you don’t have to worry about brittle deployments. For Project A and B, I will focus on the high-priority VM drop fix first: create a VM Drop Agent, enable voicemail detection, and correct Apex routing; migrate hard-coded credentials to Custom Metadata; inject Ascendix data into scripts; polish prompts and UI, plus add Jest tests. I’ll also ensure the existing APEX/LWC flow remains intact and secure, with proper run of tests during deployments and no data overwrites. For Project B, I’ll tighten security, add bulk verification, and enhance reliability with platform events and retry prompts as needed. I can handle the work based on these strengths and past patterns, delivering a clean, tested, and dependable solution. Best regards, Billy Bryan
$450 USD trong 7 ngày
0,0
0,0

I am a Salesforce developer in Salesforce and works on various LWC project with different customer. So I know each and everything about LWC
$500 USD trong 7 ngày
0,0
0,0

Hello, I am an experienced Salesforce Developer with a strong background in Apex, LWC, and REST API integrations, specifically with AI voice platforms like ElevenLabs and communication tools like Twilio. I have reviewed your requirements for Project A (Fixing VM Drops/Security) and Project B (Enhancements), and I am confident I can deliver these high-priority fixes efficiently.
$500 USD trong 7 ngày
0,0
0,0

I can Complete Successfully. In a previous project I implemented a Salesforce-based phone validation workflow using LWC, Apex callouts, and external AI voice services, where call results were returned through signed webhooks and processed asynchronously to update CRM records and trigger follow-up automation. Let 's have more discussion. thanks
$500 USD trong 7 ngày
0,0
0,0

Hello, I can help stabilize and complete both Salesforce–ElevenLabs integrations. I’ll fix the voicemail drop routing by creating a dedicated VM Drop Agent with proper voicemail detection and corrected Apex logic. I’ll also secure the system by moving hardcoded API keys to Custom Metadata and refining prompts and UI error handling. For Project B, I’ll enhance the verification flow with bulk List View verification, auto-retry for “No Answer,” and improved event handling (Platform Events). I have experience with Apex, LWC, REST/Webhooks, and telephony integrations, ensuring the Twilio–ElevenLabs–Salesforce flow remains reliable and secure. I will also respect deployment constraints (RunSpecifiedTests) and avoid impacting the existing Phone_Number__c object. Clarification Questions: Should the VM Drop agent reuse the existing ElevenLabs phone number or a separate number? Is Ascendix property data already accessible via Apex for voicemail script injection? Thanks, Asif
$750 USD trong 11 ngày
5,7
5,7

Greetings Sir/Madam :) I hope you are doing great. I can help fix VM Drops by creating a VM Drop Agent, enabling voicemail detection, and correcting the Apex routing logic. I can also improve security by moving hardcoded API credentials to Custom Metadata, enhance personalization by injecting Ascendix property data into VM scripts, and polish the solution by customizing prompts, removing deprecated Flow, adding Jest tests, and improving UI error handling. I am a Senior Salesforce Developer and Salesforce Consultant with over 6 years of experience. My expertise includes Salesforce LWC, software development, scripting, and project management. I also possess a solid understanding of programming languages such as Python, C++, and the Java/J2EE platform. I have hands-on experience with the Lightning framework, building single-page applications with dynamic, responsive user interfaces for Lightning Platform apps. This involves using JavaScript on the client side and Apex on the server side. My work in Salesforce development encompasses Configuration, Custom Settings, LWC, Apex, Triggers, VisualForce, Aura, Javascript, ListViews, Related Lists, and Salesforce Object Query Language. I would be delighted to discuss your requirements and work towards achieving your goals. Regards, Ankur S.
$500 USD trong 7 ngày
0,0
0,0

Hi, This is a well-documented brief, and the architecture is clear. The voicemail routing bug in Project A is the right place to start, as the fix touches the Apex routing logic, a dedicated VM Drop Agent in ElevenLabs, and voicemail detection configuration on the Twilio side. Those three things need to work together before anything else in Project A makes sense to build on. The hardcoded credentials are a production risk, and I'd move both projects to Custom Metadata early, not at the end. I'm across the full stack here: Apex, LWC, ElevenLabs agent configuration, Twilio call flow, and webhook handling with HMAC validation. Project B's end-to-end loop is solid based on your description, and the enhancements, Platform Events upgrade, List View bulk verification, and auto-retry, are straightforward additions once the security work is done. A few things I noted from the gotchas section: RunSpecifiedTests deployment constraint is fine, I won't touch Phone_Number__c on deployment, and the Site Guest User CRUD permissions for the webhook are already on my checklist. Can we do a quick screen-share to walk through the current Apex routing logic before I start? Thanks, Suraj Rajoria
$280 USD trong 7 ngày
0,0
0,0

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