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Need A Virtual Assistant To Take Phone Calls For New Cleaning Company - and other online tasks

***Please do not send me a message WITHOUT reading the ENTIRE job description!***

I'm looking for someone to take my calls for my new house house cleaning company. I get less than 10 calls per day (usually 4-5/day) and each call lasts a few minutes.

During the calls you would have to answer questions like:

-availability

-what is included in the cleaning

-how much does it cost

-how long will it take

-where is my cleaner, how long will she be? (you will have to text/whatsapp the cleaner to see how long she will be and call the customer back to let them know)

-customer complaints, which can be escalated to me but only in extreme circumstances.

-book and re book appointments

These are the typical phone call questions that I receive. Mostly people are price shopping and will call back.

I need someone who is sales oriented and someone who can close the sale. If the customer says they will call back I need you to follow up with them and offer them a discount if they book over the phone.

When you are not doing phone support I need some of these small task/jobs done

-Writing Craigs List descriptions and titles ( I will post myself )

-I will provide article you post on my blog. Add image, video outbound link, interlink etc)

-create content and post for social media posting (Facebook)

I will give you access to the backend booking system where you can book appointments, see the calendar and do much more. I will train you on this, but it's very simple. I use [url removed, login to view]'s booking system.

My cleaning company office hours are from 8am-6pm currently in the Pacific Time Zone. I'm flexible with the hours slightly to work with your schedule/time zone if necessary.

You need to speak English fluently and having experience in sales will be a bonus.

You will also be responsible for email inquiries that we get. We don't get many maybe 3-4/week but this will increase as the business grows.

After each customer contact you will send me an email transcription of the conversation. IF you are interested in this job please send me a message and lets discuss. Please include the answer to this question so i know you have read my job description completely. What time zone am I located in?

Kĩ năng: Tổng đài, Hỗ trợ khách hàng, Xây dựng liên kết, Bán hàng, SEO

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Về Bên Thuê:
( 0 nhận xét ) Surrey, Canada

ID dự án: #13501544

32 freelancer đang chào giá trung bình $6/giờ cho công việc này

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [login to view URL] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Thêm

$8 CAD / giờ
(17 Nhận xét)
7.6
pytho

[login to view URL] ® Portfolio HERE, I've just finished reading your project description and I am confident I can help your website to get ranked in the first page of Google for your targeted keywords. The main r Thêm

$12 CAD / giờ
(125 Nhận xét)
7.3
ernestinejasmine

What time zone am I located in? ANSWER: Pacific Time Zone We are expert on this kind of work. We currently have 2 cleaning services in the Philippines. [login to view URL] [login to view URL] Thêm

$8 CAD / giờ
(29 Nhận xét)
5.1
tarif2232

Dear Sir, you live in pacific time zone. I am quiet capable in outbound sales call as setting appointment. as i have worked in different call center for long time so I can deal with your cleaning company very well. I a Thêm

$4 CAD / giờ
(3 Nhận xét)
4.0
softsolution1991

Hello, Greetings !! Thanks for providing us a chance to discuss this project. We have gone through your initial requirements. We have very good expertise in this field and confident to provide you best quality resul Thêm

$16 CAD / giờ
(1 Nhận xét)
2.3
MiniBigTech

Hello, Its MiniBigtech. Here it is my pleasure to state that my Web development skills are very sharp and up to date with the knowledge of latest theme of Web designing and development. So that I am the best su Thêm

$5 CAD / giờ
(1 Nhận xét)
1.5
jasim754

If you will hire me,i must properly complete all work in your [login to view URL] i know many way how can a project to do first page of google site.I must to do proper SEO your shoppingpaks for these keywords in high PR s Thêm

$3 CAD / giờ
(0 Nhận xét)
0.0
Revukumaran

Hi, You are located in Pacific Time Zone. I have good experience in customer support and BPO. Hence, i am sure i will be able to execute this task with much ease and your job description has given end to end informat Thêm

$5 CAD / giờ
(0 Nhận xét)
0.0
CHAMPDAN

Being into the sales industry, I have the knack of sending email and also managing calls at the same time.

$6 CAD / giờ
(0 Nhận xét)
0.0
ernesto020874

I am a professional educated worker who knows the value of time, very hard working and always delivers the work on time. My Motive is to make my employer happy without adding additional charges, a quick learner, with s Thêm

$16 CAD / giờ
(0 Nhận xét)
0.0
dulangaperera321

Dear Sir/Madam, (i copy pasted the same proposal as i already bidded on your other listing) I m a very motivated freelancer willing to do any job you provide relevant to my skills. I m currently doing my compute Thêm

$3 CAD / giờ
(2 Nhận xét)
0.0
MissMaria1

Hello, I'm placing a bid to be considered for this position, eventhough my profile states i'm in Switzerland im in Lima Peru at the moment, so we only have a 2 hour time difference. (PET) Im fluent in both spanis Thêm

$15 CAD / giờ
(0 Nhận xét)
0.0
ShanikaPenn

I am in the Rastern Time Zine. I am extremely interested in the position.

$5 CAD / giờ
(0 Nhận xét)
0.0
faisal33564

Sir, with due respect, i would like to state that i have a very good communication skill, worldwide. and i know around 6 languages of the world and i am well trained in SAP(system. application products in data proce Thêm

$4 CAD / giờ
(0 Nhận xét)
0.0
rgaralda

A proposal has not yet been provided

$5 CAD / giờ
(0 Nhận xét)
0.0
Fonty2015

You are in the Pacific Time Zone. On time, on target, success obtained, that’s my creed as I aim to please. Hire me for all your tasks related to data entry, transcribing and call center operations. I consider mysel Thêm

$6 CAD / giờ
(1 Nhận xét)
0.2
webbookstudio

Hello, my name is Michael. I represent Ukrainian based IT-company Webbook Inc that provides services in the IT-sphere for international business. We were carefully reviewing the requirements of the job description, so Thêm

$6 CAD / giờ
(0 Nhận xét)
0.0
DYNAMICWINGS

What time zone am I located in? My cleaning company office hours are from 8am-6pm currently in the Pacific Time Zone. Hi I have over 15 years of experience and I can give you more support as mentioned in the em Thêm

$6 CAD / giờ
(0 Nhận xét)
0.0
pridesyed

I believe that I am the best candidate for this position because of my extensive customer service and sales experience and my ability to adapt to any situation. I have a passion for success and goal oriented that would Thêm

$7 CAD / giờ
(0 Nhận xét)
0.0
shanaya1234567

Hello I am an EEE graduate. I am highly interested in writing and research activity and I have experience in this area. I am interested in writing ARTICLE, BLOG POST, web content, press release, newsletters and marke Thêm

$5 CAD / giờ
(0 Nhận xét)
0.0