ServiceNow ITOM Implementation Specialist

@AZTURK1

Hi there, I saw your requirement for setting up ServiceNow ITOM, specifically rolling out Discovery, MID Server setup, Event Management, and populating your CMDB cleanly. I have extensive experience configuring enterprise monitoring, Discovery schedules, and infrastructure integrations across hybrid environments. What I'll do: ✅ Deploy and validate your MID Server on dedicated host instances with proper firewall/credentials access ✅ Configure Discovery schedules, Event Management alert rules, and align the CMDB hierarchy to avoid duplication ✅ Map services and test discovery probes against a controlled test subnet first to verify CI identification and avoid false CI creation in production Relevant skills: ✅ ServiceNow ITOM & MID Server configuration ✅ CMDB architecture, Discovery patterns, and Service Mapping ✅ Event Management, alert correlation, and webhook/API integrations ✅ ITIL processes, Linux/Windows infrastructure, and network protocols ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ 300+ projects delivered, 280+ five-star reviews Why me: Fast communication, daily progress updates, and unlimited revisions until everything maps accurately. Are your target endpoints hosted on-premise, in cloud environments (AWS/Azure), or a hybrid of both, and do you already have dedicated VMs ready for the MID Servers? I can deliver in 3 days for 27500 INR and can start right now.

@mahads31

As an all-rounded technology virtuoso, I understand the importance of building solutions that not only resolve immediate needs but also provide scalable and lasting benefits to any organization. My proficiency with ServiceNow ITOM modules, embodied by my successful track record, positions me uniquely for this project. Over the years, I have honed critical skills in event management, operational intelligence, MID Server installation, service mapping, Configuration Management Databases (CMDB), and managing integrations - all which are vital for your goals. Furthermore, my extensive experience working on complex projects across various industries ensures that I bring a deep understanding of diverse business requirements and tailor your implementation accordingly. For instance, I've leveraged technologies like n8n and AI Automation to drive automation and optimize cloud computing. These skills directly transfer into the work we have at hand. Not only do I bring technical expertise to the table but also a commitment to meaningful professional relationships. By trusting me with your ServiceNow ITOM implementation, you're not just hiring a freelancer for one job; rather you're acquiring a technology partner for your long-term growth. I look forward to transforming your IT operations into a streamlined and efficient powerhouse that guarantees enhanced service delivery. Let's get started!

@christech1117

Hi Chris here. For your ITOM build I'd start with the MID Server on a host that can reach your targets, then stand up Discovery with credential-based schedules to populate the CMDB cleanly before layering anything on top. Service Mapping I'd do top-down from your key business services so the maps stay accurate, then wire Event Management with connectors from your existing monitoring, plus alert correlation rules and CI binding so events hit the right CI. Operational Intelligence follows once metric ingestion is flowing for anomaly alerts. My background is integration-heavy automation — connecting systems, handling messy data, and producing structured, reliable output end to end, which is most of the real work in a clean CMDB. One thing that shapes the whole build: is your CMDB greenfield, or are we reconciling Discovery against CIs that already exist?

@Solutionzhere

SolutionzHere has implemented 15+ ServiceNow ITOM suites (Event Mgmt, Discovery, Service Mapping, CMDB) for enterprise clients. We'll install MID Servers, configure Operational Intelligence, and integrate your tools. Budget: ₹50K fixed (mid-range). Timeline: 4 weeks. Quick question: What's your current ServiceNow version and approximate CI count for CMDB planning?

@zuaibahmedd

With over 5 years of experience as a Full Stack Developer and AI Automation Specialist, I am uniquely equipped to handle your ServiceNow ITOM implementation. I have an excellent understanding of Python, REST APIs and third-party integrations, all of which play a vital role in ServiceNow. My background in automation extends beyond traditional IT tools to innovative solutions like AI Email and outreach automation that can be expertly tailored for your integration needs. Moreover, my proficiency extends to event management, operational intelligence, MID Server and service mapping which are all key requirements in your project description. My skill set allows me to go beyond configuring the modules on ServiceNow to optimizing and tailor-making them to meet your specific operational needs. By hiring me, you're not only getting a skilled technician, but also someone with a deep commitment to streamlining processes and enhancing service delivery. I look forward to sharing further examples of similar projects I've successfully executed and discussing how I can contribute my expertise to your team. Let's leverage the power of ServiceNow ITOM together!

@TeraByte26

Hi bkirankumarb I will implement ServiceNow ITOM: Event Management, Operational Intelligence, Discovery, MID Server, Service Mapping, CMDB and required integrations. I commit to delivering a production‑ready solution in four weeks for 30,000 INR. Ready to start immediately—may I use your existing MID Server? Waiting for your response in chat! Best Regards.

@shadaba574

Hiiii, implementing ITOM end-to-end (Discovery → Service Mapping → Event Management) requires getting the CMDB foundation right first, otherwise Service Mapping produces incomplete/inaccurate maps. I did same for Omega Group of construction."

@VutomiM1

INTRO Recently helped a similar business solve the challenge of integrating ServiceNow ITOM capabilities, transforming their IT operations into a streamlined and efficient system that significantly improved service delivery. I can help you create a practical, professional solution built around what you actually need to achieve, not simply complete the project. MIDDLE I noticed you specifically mentioned the need for proficiency in event management and operational intelligence. That is important because the right approach here is not just about implementing ServiceNow ITOM modules; it's about creating a cohesive and user-friendly environment that enhances your IT operations. I bring experience in ServiceNow ITOM modules, with a strong background in event management, MID Server installation, and service mapping. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! OUTRO If you message me, I can share how I would approach this and where I see the biggest opportunity to solve the challenge effectively. Regards, VutomiM1

@ankurp583

Hello, I’m interested in working on your ServiceNow project. I’m a ServiceNow Developer with hands-on experience across ITSM, ITOM, ITAM, and IRM/GRC, along with scripting, automation, integrations, workflows, and custom development. I focus on understanding the actual business requirement first and then delivering a clean, scalable, and maintainable solution. I can also help with troubleshooting existing implementations, improving workflows, automating repetitive processes, and configuring ServiceNow according to your requirements. I’m confident that my ServiceNow experience and problem-solving approach can add value to your project. I’d be happy to discuss the requirements and provide a realistic timeline and estimate based on the scope. Thank you for considering my proposal.

@joeyb05

Not happy with the final result? Don’t pay. Your satisfaction comes first. I recently helped a client transform their IT operations through a successful ServiceNow ITOM implementation, and I’d love to do the same for you. With extensive experience in Event Management, Operational Intelligence, and CMDB, I understand the intricacies of the ServiceNow platform. I specialize in MID Server Installation and Service Mapping, ensuring seamless integrations that enhance service delivery. My focus is on quality and usability, as well as the small details that make a significant impact on project success. I’m committed to making adjustments until you’re completely satisfied with the outcome. Send me a message and let’s discuss your project. Regards, Joey

@AnchelHuman

⚠️ IF YOU’RE NOT HAPPY, YOU DON’T PAY ⚠️ I have extensive experience implementing ServiceNow ITOM solutions, including event management, operational intelligence, and CMDB setups. My hands-on approach ensures clean implementation and long-term value, as demonstrated in previous projects where I successfully integrated MID servers and service mapping functionalities. I understand your goal is to streamline IT operations and enhance service delivery. I will focus on a tailored execution plan, ensuring each module complements the others seamlessly. Clear communication is paramount for success, and I will keep you updated throughout the process to ensure everything aligns with your vision. I’m currently building my reputation on Freelancer, so I’m offering a discounted introductory rate while maintaining the same professional standard I’ve delivered throughout my career. Let’s chat about how I can help make your ServiceNow implementation a success. Regards, Anchel

@karthikresonite

Hi, We appreciate the opportunity to assist with your ServiceNow ITOM implementation needs. At Resonite Technologies, we have a proven team of specialists with extensive experience in implementing ServiceNow ITOM capabilities that align perfectly with your requirements. Our team is proficient in all key areas, including Event Management, Operational Intelligence, Discovery, MID Server Installation, Service Mapping, and Configuration Management Database (CMDB). We have successfully executed similar projects, ensuring a seamless integration that enhances IT operations and service delivery. Our collaborative approach guarantees that we understand your unique needs, allowing us to customize the implementation process for optimal results. We are committed to delivering high-quality solutions that exceed expectations. We look forward to the possibility of working together to elevate your IT operations. Best regards, Karthik B Resonite Technologies

@santhoshk157

I have deep experience into Discovery and CMDB in ServiceNow. Currently leads the redesign of the BMC Helix Discovery → ServiceNow CMDB integration, replacing legacy CSV-based ImportSet/Transform Map pipelines with native CMDB Sync using IRE Rules. Deduplication and Event correlation are in pipeline

@sabarim33

I am an experienced ServiceNow ITOM Technical Consultant with strong hands-on expertise in implementing and optimizing ITOM capabilities, including Discovery, Service Mapping, Event Management/AIOps, CMDB, MID Server, and integrations. I have worked on MID Server installation, configuration, clustering, troubleshooting, and health monitoring, along with Discovery implementation for servers, network devices, and other infrastructure components. My experience includes CMDB data quality, CI identification and reconciliation, normalization using Normalization Data Services, remediation rules, CI relationships, and support group routing. For Event Management and Operational Intelligence, I have implemented monitoring-tool integrations, Event Rules, Alert Management Rules, alert aggregation/correlation, and automated alert-to-incident workflows. I have also worked with Operator Workspace Events & Alerts, alert dashboards, and MID Server health KPIs to improve operational visibility. My integration experience includes Push/Pull connectors and monitoring integrations such as OpManager and ThousandEyes. I can support the complete ITOM lifecycle—from requirement analysis and solution design through implementation, integration, testing, optimization, documentation, and knowledge transfer—with a strong focus on scalability, CMDB accuracy, infrastructure visibility, and proactive IT operations.