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Customer support

**You are required to have Freshdesk, Shopify, Aliexpress and google Sheets and Docs

experience**

You will need to be available for graveyard shift.(9am-5pm EST)

As a Customer Service Agent, You will work under the Customer Service Coordinators guidance.

The Customer Service Agent plays a vital role in all aspects of the business including helping customers with complaints and questions, Giving customers information about products, and processing returns.

Essential Duties and Responsibilities:

Answer customer service emails

Locate and track packages

Make changes to orders - Per the customers request

Other assigned Customer Service duties

Requirements:

Fluent or Native in the English Language

Proven working experience as a Customer Service Agent

Results driven sense of urgency, and a high standard of professionalism

Experience using: Google sheets, Docs, Freshdesk, Shopify, and aliexpress

Kĩ năng: Shopify, Data Extraction, Google Sheets, Trợ lí trực tuyến, Customer Experience

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Về Bên Thuê:
( 2 nhận xét ) Marrakesh, Morocco

ID dự án: #26372767

68 freelancer đang chào giá trung bình $10/giờ cho công việc này

(47 Nhận xét)
7.6
(118 Nhận xét)
7.3
(30 Nhận xét)
6.3
ivavot

Hello, I have interest about your job. I can offer you experience with lot of similar projects. I am working as an assistant of concierge service so customer support is my daily routine. I know Shopify, Aliexpress and Thêm

$12 USD / giờ
(6 Nhận xét)
6.1
(49 Nhận xét)
6.2
Charlton2011

Hi, I am a tech savvy native who has exceptional communication skills in English both written and verbally. This is the perfect job for me as I am very familiar with the shopify ecomerce platform, Google sheets, docs, Thêm

$8 USD / giờ
(6 Nhận xét)
4.5
princewhin

Hello there, I am Data Entry Operator from Philippines, a graduate of Computer Science, and am very familiar with Data Entry, Data Processing, Virtual Assistant, Google Docs, MS office and Web Researching. I am hardw Thêm

$12 USD / giờ
(10 Nhận xét)
4.7
jeheazu

Hi, I have read your project description and understood it clearly I am an experienced virtual assistant with over 4 years experience in customer support services, project management, order processing, administrative a Thêm

$8 USD / giờ
(7 Nhận xét)
4.1
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a superstar in this position. I am a proficient and cr Thêm

$10 USD / giờ
(11 Nhận xét)
4.0
monikadevm

Hi there, My name is Monika and I have gone through your project Customer support and ready to take this project as I have 5+ years experience in Shopify and built many websites in Shopify please check below links. Thêm

$8 USD / giờ
(8 Nhận xét)
4.1
ubandojerome

Hi! We have experience on all those software's and websites . We have a dedicated procurement and customer service team that may assist with necessary inventory management, order tracking as well customer service duti Thêm

$9 USD / giờ
(3 Nhận xét)
2.8
Aishoo15

Dear hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am 5 years experienced Virtual Administrative Assistant and Customer Service Manager I have been Thêm

$8 USD / giờ
(10 Nhận xét)
3.1
lucianhosliag

Dear Mr./Mrs., I have over 4 years of Customer Service experience for a small business in my country. I am able to politely and calmly respond to any enquires that come in my way. I also have experience with Google Sh Thêm

$8 USD / giờ
(4 Nhận xét)
2.7
naidu92

Hi, I have reviewed your project description . I worked as Customer support associate for different organisations over the past five years. I've good knowledge on Excel, Google sheets, drop shipping. Relevant Skills a Thêm

$13 USD / giờ
(1 Nhận xét)
2.5
fannyfiallostv

Hello I am interested to work in this project I have experience doing jobs as virtual assistant, customer service, data entry, accounting, and other activities more, I am available to start immediately, available to wo Thêm

$12 USD / giờ
(2 Nhận xét)
2.6
vw8308680vw

Dear Hiring Manager, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. I have well experience of cold calling, email handling, CRM, [login to view URL] Thêm

$9 USD / giờ
(5 Nhận xét)
2.3
IsmaNoor28

Hi there, Thanks for posting this project! I'm really interested in working with you as soon as possible, and I believe I'm the right person for the position, because I have the right skills set and experience. I'v Thêm

$12 USD / giờ
(1 Nhận xét)
0.6
shankl721

I am native English professional fluent and good in web search.I have over 2 year experience working in market and customer handling support in escalation department. where i have to handle that customers which is esca Thêm

$12 USD / giờ
(0 Nhận xét)
0.0
harshika123456

I have 5+ years of experience in international customer service (BPO), HR recruitment, admin, and sales domain. My background includes providing friendly assistance to customers via phone, email, and live chat while su Thêm

$12 USD / giờ
(0 Nhận xét)
0.0
jajajollado

Hello, I am a focused professional who has been consistently praised as hard-working by my co-workers and management. Over the course of my 8-year career, I've developed a skill set directly relevant to the role you a Thêm

$11 USD / giờ
(0 Nhận xét)
0.0