AudioCodes SBC Omnichannel Support

We are looking for an experienced freelancer who can support and configure AudioCodes Mediant 2600 SBC for Microsoft Omnichannel environment. Requirements: * Strong knowledge in SBC, SIP, VoIP, Hotline, and telephony process * Hands-on experience with AudioCodes Mediant 2600 configuration and troubleshooting * Good knowledge of Microsoft Omnichannel configuration and integration * Ability to understand customer requirements and implement configurations accordingly * Experience in SIP trunk setup, call routing, inbound/outbound call flow, and troubleshooting * Must be able to support remotely, and onsite support will be an added advantage Preferred Skills: * Genesys / Microsoft Omnichannel integration knowledge * SIP trunk troubleshooting with telecom providers * AudioCodes SBC monitoring and maintenance * Real-time issue troubleshooting and support Please share your experience details, previous project information, availability, and support charges.

Project ID: 40492601