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Emails from my site’s contact page no longer reach my inbox. The form looks as if it submits, yet nothing is delivered. I need the underlying cause located—be it SMTP settings, a plugin conflict, theme update, or server-side block—and a clean, permanent fix applied. You will have WordPress admin and cPanel access as soon as we start. If the simplest cure is installing or re-configuring an SMTP helper (WP Mail SMTP, Post SMTP, etc.), please handle that; otherwise correct the existing mail routine. Afterward, run test submissions so I can see messages arriving reliably and without landing in spam. Acceptance criteria • Front-end form shows no errors and confirms submission. • Every submission triggers an email that reaches my chosen address. • Headers/pass records (SPF, DKIM if relevant) are set to minimize spam flagging. • A short changelog outlines what you adjusted for future reference. I’d like this wrapped up today if possible—let me know your estimated turnaround and any details you need from me.
Project ID: 40715831
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Hi, **Contact form submits but emails disappear? We’ll find the root cause and fix it properly. ??** We’re **Solution24Seven**, a full WordPress/backend team experienced in **SMTP configuration, email deliverability, cPanel, DNS, and WordPress troubleshooting**. We’ll handle: ✅ Diagnose the exact email delivery issue ✅ Check WordPress, plugins, theme & server configuration ✅ Configure/reconfigure WP Mail SMTP or Post SMTP if required ✅ Verify SPF, DKIM & mail authentication ✅ Test multiple form submissions end-to-end ✅ Confirm reliable inbox delivery & reduce spam issues ✅ Provide a clear changelog of everything changed **First, we’ll complete your work 100%, then you can award the project — no issue.** Your satisfaction comes first. Since you need this resolved **today**, we’re ready to start immediately and troubleshoot the issue from both the **WordPress and server/cPanel side**. **Let’s get your contact form emails working reliably again. ?** Best Regards, **Solution24Seven**
$45 USD in 1 day
6.5
6.5
156 freelancers are bidding on average $104 USD for this job

A form that “submits” but never delivers usually means the real issue is deeper than the form itself—most often SMTP failure, hosting mail restrictions, DNS/authentication gaps, or a plugin/theme conflict. I’d start by tracing the mail path from the form handler through WordPress and server mail settings, then apply the cleanest permanent fix rather than a temporary workaround. I’ve fixed a lot of WordPress contact-form delivery problems like this, including WP Mail SMTP/Post SMTP setup, cPanel email routing, SPF/DKIM alignment, and conflicts caused by recent plugin or theme updates. Once corrected, I’ll run proper submission tests and leave you with a short changelog so you know exactly what was adjusted. - Which form plugin is powering the contact page right now—Contact Form 7, WPForms, Gravity Forms, or something custom? - Is the destination inbox on the same domain as the website, or an external address like Gmail/Outlook? - Has anything changed recently on the site or hosting before the emails stopped arriving?
$50 USD in 7 days
9.8
9.8

Hi, I hope you're doing well! I'd be glad to fix your WordPress contact form issue quickly and permanently. Here's my approach: diagnose the root cause (SMTP, plugin conflict, or server block), configure a reliable SMTP plugin if needed, verify SPF/DKIM headers to reduce spam flagging, and run live test submissions so you can confirm delivery. You'll also receive a short changelog of everything adjusted. Before I begin, a few quick questions: 1. Which contact form plugin are you using, such as Contact Form 7, WPForms, or another? 2. Do you have a preferred SMTP service like Gmail, SendGrid, or your hosting provider's mail? 3. Has anything changed recently, such as a plugin update, hosting migration, or theme switch, around the time the issue started? I can turn this around today once I have access. Let me know and we'll get started right away. Azeem Amin
$250 USD in 7 days
9.1
9.1

I will investigate and fix the contact form email delivery issue by examining SMTP settings, plugin conflicts, theme updates, and server-side blocks. I will check WordPress admin and cPanel configurations for discrepancies, implement solutions like WP Mail SMTP, and conduct thorough testing to ensure emails reach your inbox smoothly. The goal is error-free submissions, optimal spam prevention measures, and a detailed changelog. While aiming to finish by the day's end, your inputs and assistance are crucial. Additionally, I will provide suggestions to enhance your website's performance, security, and user experience for a long-term efficient partnership. Your feedback is valuable for effective alignment. Can't wait to resolve this and ensure seamless website operation.
$225 USD in 5 days
8.8
8.8

Hi, Are you currently sending through your hosting provider's mail server, or is there already a third party SMTP or email service connected? Contact form issues like this are usually one of three things: wp_mail() failing silently because the server blocks PHP mail, SPF/DKIM not authorizing your sending domain, or a plugin using an outdated mail function after an update. I'd start by testing wp_mail() directly, checking your server's mail logs, and reviewing current SMTP config if one exists. If needed, I'll set up WP Mail SMTP with a proper transactional provider (SendGrid, SES, or your existing email host), then verify SPF and DKIM records at the DNS level so messages land in inbox, not spam. I've handled several WordPress mail delivery and DNS authentication fixes, so this is a fast, familiar diagnosis for me. I can turn this around today, get you test submissions arriving reliably, and leave a short changelog of every change made. Ready to start once I have access. Hafiz S.
$100 USD in 1 day
8.5
8.5

Hello, I can repair the WordPress contact form and trace the delivery failure across the form configuration, SMTP setup, plugin conflicts, theme changes, and server mail restrictions. I’ll configure or correct the most reliable mail route, verify SPF/DKIM where applicable, run successful test submissions, check spam placement, and provide a concise changelog. I’ll prioritize completing this today and leave the form confirming submissions normally. Check out my portfolio here:- https://www.freelancer.com/u/installerpoint Best Regards, Muhammad Adeel
$80 USD in 5 days
8.2
8.2

With experience in WordPress troubleshooting and email configuration, I can swiftly identify the root cause of your contact form issue. Could you share any recent changes made to your site that might have triggered this problem? Regards, Yogesh Kumar
$80 USD in 9 days
8.5
8.5

Hi, I will thoroughly investigate the issue causing the contact form emails not to reach your inbox. I will check SMTP settings, plugin conflicts, theme updates, and server-side blocks to identify the root cause and implement a permanent fix. I will ensure that submissions trigger emails that reliably reach your chosen address without landing in spam. Let's discuss further. Regards, Sai Bhaskar
$100 USD in 2 days
8.0
8.0

A form that confirms submission but delivers nothing almost always means PHP's `mail()` is handing off to the server and the receiving side is silently dropping it — usually because the From address is your own domain while the message originates from an unauthenticated server, which fails SPF and gets discarded without a bounce. First step is diagnosis rather than guessing: I'd check the form plugin's own submission log to confirm entries are being captured, then read the server mail log to see whether the message ever left, which immediately separates a plugin failure from a delivery failure. The permanent fix is authenticated SMTP — WP Mail SMTP or Post SMTP wired to a real sending service (SendGrid, Brevo or your host's authenticated SMTP), with the From address on your own domain and SPF plus DKIM records published in DNS, and DMARC set to monitoring. I'd also correct the common misconfiguration of putting the visitor's address in the From field instead of Reply-To, which triggers spam filters on its own. Then real test submissions to your inbox, checked against a deliverability test so we can see the headers passing rather than assuming. You'll get a short changelog of every change. Send WordPress admin, cPanel and DNS access and I can start immediately.
$30 USD in 1 day
8.1
8.1

Your issue sounds like a successful front-end submission with a broken delivery layer behind it, which is why the form appears fine while the messages vanish. The right way to solve this is to verify the form processing, mail transport method, server restrictions, and domain authentication together, then lock in the most reliable setup. I work on WordPress fixes like this often, especially where the cause turns out to be SMTP misconfiguration, a recent update conflict, or missing SPF/DKIM records causing silent failures or spam placement. I can handle the admin/cPanel side, run live tests after the repair, and leave a short note of the changes made. - Do you want the final sending method to use your domain mailbox/SMTP, or are you open to the most stable recommended option based on your hosting setup? - Are there any recent plugin, theme, or hosting changes that happened around the time delivery stopped?
$60 USD in 4 days
8.0
8.0

Hi, I can build your Shopify store with a clean, lightweight, and responsive setup that keeps the shopping experience simple, fast, and easy to manage. I’ll take care of the complete setup, including: * Selecting and lightly customizing a clean Shopify theme * Connecting your GoDaddy domain * Setting up Home, Collections/Catalogue, Product, Cart and Checkout * Organizing your products into up to 5 categories * Adding a simple and effective product search * Adding customer reviews to product pages through a lightweight review solution * Configuring navigation, payments, shipping and basic tax settings * Adding a couple of demo products so you can test the complete shopping flow * Checking the store across desktop and mobile * Completing a final pre-launch check Since your catalogue is small, I’ll avoid unnecessary apps and complicated design elements that could slow the store down. The goal will be a professional, clear storefront that is ready for you to start adding inventory immediately after handover. Once everything is live on your domain, I’ll also provide a concise walkthrough showing you how to add products, manage collections, and update the key Shopify settings yourself. I’m ready to get started and can work around your existing domain and requirements.
$60 USD in 2 days
8.0
8.0

Greetings, It looks like you're having trouble with your WordPress contact form not sending emails, which can be frustrating. I can help you diagnose the issue, whether it’s related to SMTP settings, a plugin conflict, or something else. My first step will be to check the current setup and see if a simple fix like configuring an SMTP plugin will resolve the problem. If that doesn’t work, I’ll dig deeper to identify any conflicts or server-side issues. Once everything is fixed, I’ll run some test submissions to ensure emails are landing in your inbox reliably, and I’ll also make sure to set any necessary SPF or DKIM records to reduce the chances of messages going to spam. You’ll receive a brief changelog outlining the changes made for your reference. Looking forward to getting this sorted out for you! Best regards, Saba Ehsan
$150 USD in 4 days
7.6
7.6

Hello, I see you're having trouble with your WordPress contact form; it submits but doesn't deliver emails to your inbox. I can help you pinpoint the issue, whether it’s a problem with SMTP settings, a plugin conflict, or something on the server side. With 7+ years of experience in WordPress and email handling, I’ll get to the bottom of this quickly. I’ll start by checking your SMTP configuration and running necessary tests to ensure submissions are sent and received properly. After implementing a solution, I’ll provide a brief changelog for your records. You can check my work at https://pixoriq.com. One thing I’d like to know is if you've made any recent changes to your hosting or plugins that might have affected the contact form functionality? Best regards, Ivan Mandinski
$50 USD in 3 days
7.8
7.8

( ͡❛ ᴗ ͡❛ ) Happy Time to Discussion - ⭐⭐⭐⭐⭐ You need a WordPress expert to diagnose why contact form submissions no longer reach your inbox. The task involves tracing the root cause—SMTP misconfiguration, plugin conflict, theme update, or server block—and applying a clean, permanent fix. Testing and documentation are required to ensure reliable delivery without spam issues. I specialize in WordPress troubleshooting, SMTP setup, and email authentication (SPF, DKIM, DMARC). My skills include plugin conflict resolution, cPanel adjustments, and end‑to‑end testing to guarantee smooth, error‑free submissions. Could you confirm which contact form plugin is currently active (e.g., WPForms, Contact Form 7)? This will help me prepare the fastest solution. Let’s connect today so I can restore your email flow immediately. Feel free to message me. Sincere, Razaul
$100 USD in 2 days
7.8
7.8

Hello, I can investigate the WordPress contact form delivery issue through the admin and cPanel access, checking the form handler, SMTP configuration, plugin conflicts, theme changes, server mail restrictions, and authentication records. I’ll apply the cleanest permanent fix, configure WP Mail SMTP or Post SMTP if appropriate, and verify successful delivery with test submissions and spam-reduction checks. I’ll also provide a concise changelog documenting every adjustment. SPF and DKIM will be reviewed and configured where supported by your mail provider, with the work prioritized for completion today. Regards,
$70 USD in 2 days
7.2
7.2

Hi, I can troubleshoot your WordPress contact form and identify whether the issue is caused by SMTP configuration, a plugin/theme conflict, or a server-side mail block. I’ll configure or repair the mail setup, including WP Mail SMTP or Post SMTP if needed, and verify SPF/DKIM records where applicable. I’ll run multiple test submissions, confirm reliable delivery and proper form confirmation, check spam-related issues, and provide a short changelog documenting the fix. I can start immediately and aim to resolve this today. Best Regards, Ihtsham
$30 USD in 1 day
7.3
7.3

Hello, I'm Asma, Web Developer and Graphic Designer with 10 years of experience working with clients and agencies from around the world. Creative problem solver with a passion for creating visually appealing and user-friendly digital solutions. I love building luxurious brands and designing captivating visual identities. I've worked with clients in lifestyle, property, fashion, hospitality, and luxury sectors. 24/7 Support & Faster Response . #WEBSITE DESIGNING / DEVELOPMENT #WORDPRESS/HTML/JS/CSS/PHP/LARAVEL/SHOPIFY #GRAPHIC DESIGNING #UX/UI #FIGMA #SQUARESPACE #SOCIAL MEDIA MARKETING #PHOTOSHOP/ILLUSTRATOR #GOOGLE ADS #JEWELERY DESIGNER #LOGO DESIGN #BANNER DESIGN #BUSINESS CARD #STATIONARY DESIGN #CD COVER #POWERPOINT PRESENTATION #BOOK COVER #LETTERHEAD DESIGN #3D LOGO #WORDPRESS #WEBSITE PAGE SPEED UP UPTO 95-99 #WEBSITE SEO #FIGMA TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL #PSD TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL ...... ETC :)
$80 USD in 2 days
7.0
7.0

Hi, I’ve reviewed your issue: the contact form appears to submit, but no email reaches your inbox. With WordPress admin and cPanel access, I’ll locate the exact failure point, SMTP configuration, plugin/theme conflict, or server-side mail routing, then apply a clean permanent fix so the front-end confirmation is trustworthy. To ensure messages reliably arrive (not just “send” silently), I will verify wp_mail flow, correct settings using an SMTP helper if needed (or repair the existing mail routine), and test submissions end-to-end. I’ll also check email headers and authentication signals like SPF/DKIM readiness to reduce spam flagging, then provide a brief changelog of every adjustment. Next step: once you grant access, I’ll start immediately and aim to finish today; Calmly and patiently, which email provider and form plugin/theme are you using, and have there been recent updates or SMTP changes? Thanks, KANIKA On-Time Project Delivery with Quality You Can Trust.
$100 USD in 1 day
7.0
7.0

If the contact page says “sent” but nothing reaches the inbox, the fault is usually in the mail chain, not the visible form. I’d check the form action, WordPress mail behavior, SMTP configuration, server logs, and DNS mail records to isolate the exact break point and fix it properly so submissions arrive consistently. This is the kind of WordPress troubleshooting I handle regularly—SMTP helper setup, cPanel mail issues, blocked PHP mail, plugin conflicts, and spam-folder prevention through SPF/DKIM cleanup. After the fix, I’ll test submissions end to end and provide a concise changelog for future reference. - Are you already using any SMTP plugin, or should I set one up from scratch if that turns out to be the best route? - Should the form deliver to one address only, or do you want multiple recipients configured?
$100 USD in 1 day
7.3
7.3

Hello I'll immediately diagnose your delivery issue by reviewing your server mail logs, Best regards, Giáp Văn Hưng
$250 USD in 7 days
7.0
7.0

Hi, I went through your project details and understand what you're looking to achieve. I'd be interested in working with you on this. Based on the requirements you've shared, I can handle the project from start to completion while keeping the work aligned with your expectations, timeline, and desired outcome. My approach is straightforward: first, I'll make sure the requirements and expected deliverables are clear. Then I'll complete the work in structured stages, share progress along the way, incorporate your feedback, and deliver the final work after everything has been reviewed. Before we begin, I have a couple of questions about your requirements that will help me understand the scope more accurately. Feel free to message me so we can discuss the details and determine the best way to move forward. Best regards, Anum
$250 USD in 1 day
6.7
6.7

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