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Customer conversations flow in both English and Mandarin across my UK-based online business, so smooth bilingual communication is critical. Each weekday I need my inbox cleared, messages labelled by priority, and concise draft replies prepared (or translated) so I can simply hit “send”. On the marketing side, our audience lives mainly on Facebook. I’ll supply brand guidelines, product photos and a rough promotion calendar; you will turn these into polished posts—copy in both languages, basic image edits in Canva if needed, then scheduled through Meta Business Suite. At this stage the role is limited to posting updates; community interaction and ad campaigns may follow later once we have a solid content rhythm. Deliverables • Inbox zero by EOD UK time, with urgent items flagged and a short summary of anything I must handle personally. • A weekly Facebook content schedule (minimum three posts) submitted every Friday for approval, then published on the agreed dates. • A brief monthly report outlining top-performing posts and common email themes to inform future campaigns. Preferred tools: Gmail/Outlook, Meta Business Suite, Canva or similar. Fluency in written Simplified Chinese and English is non-negotiable; everything else—hours, workflow, and additional tasks—can be flexed once we’ve established trust.
Project ID: 40646722
12 proposals
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Active 21 hours ago
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12 freelancers are bidding on average $23 USD/hour for this job

✨Hi, I will be your social media marketing manager ✨ Hey, I'm Komal! I'm certified in social media marketing and content design. I've been working in marketing and managing pages for over ten years as part of a diverse team. "Wow! That's my company!" That is what I want you to say. I use social media as an integral part of nearly every digital marketing campaign. I help businesses access the best of social media and use it as a marketing asset." I will do : -BIO Setup and Page Optimization -Content Creation & Graphic Design -Paid Stock Images and Visual Content for Posts -High-Quality Branded Posts with your Logo & Website Link -Hashtag Research & SEO Indexing -Story Highlights -Cover Photos and Banners -Scheduling/Posting -Ongoing Support -IG & FB Reels, Short Videos, Stories, Posts, Pins and Tweets PLATFORMS: Instagram ! Facebook ! Pinterest ! Twitter(X) ! LinkedIn ! Google My Business Threads ! TikTok and YouTube My role as a social media marketing manager and content creator is to ensure that every post not only captures your audience's attention but also effectively drives marketing promotion, establishing your brand as a leader in its industry. I am waiting for your response. Thank you Komal :)
$80 USD in 7 days
7.4
7.4

I am a native Chinese speaker based in Hong Kong, proficient in both traditional and simplified Chinese. My strong language skills enable me to write, read, and translate complex content accurately. Over the years, I have completed numerous translation projects from English to Chinese, with a proven track record of delivering high-quality work that meets deadlines and exceeds expectations. With extensive experience in translation, I ensure that content is accurately adapted while preserving its tone and meaning. My academic background in Biomedical Engineering further enhances my ability to handle technical and specialized translations. I am also skilled in writing general articles on topics such as engineering, medicine, and more. My expertise extends to SEO writing, where I create optimized content across industries like tourism, cooking, IT, and healthcare, helping clients improve their online visibility. I pride myself on delivering more than 10,000 words daily while maintaining exceptional quality. My ability to manage multiple projects efficiently ensures that deadlines are met without compromising on excellence. Positive feedback from previous employers highlights my reliability, attention to detail, and dedication to producing outstanding results.
$20 USD in 40 days
5.6
5.6

Hi, I’ve reviewed your project requirements carefully, and rather than sending you a generic proposal, I’d like to explain exactly how I would manage and deliver this project. As a Business Process Outsourcing (BPO) Specialist, I ensure smooth bilingual communication for your UK-based online business. My process for your project would be: 1. **Requirement Review** I will analyze your needs, focusing on email management and Facebook content creation. 2. **Specialist Selection & Verification** I will recruit a bilingual VA experienced in customer communication and social media management, ensuring fluency in Simplified Chinese and English. 3. **Client Approval & Transparency** You’ll receive credentials and work samples for your review before starting. 4. **Project Coordination** I will oversee the inbox management and content posting, ensuring deadlines are met and communication is seamless. 5. **Quality Control** I will monitor the email summaries and Facebook posts, ensuring they meet your standards before delivery. 6. **Accountability** I will remain your point of contact throughout the project, managing every aspect until completion. The advantage of working with me is that you gain a dedicated coordinator focused on sourcing the right talent and maintaining quality. I would be happy to start by confirming the priority inbox management and the Facebook posting schedule, then provide my proposed execution plan. If you are looking for someone who will take ownership of the project, I would welcome the opportunity to work with you. Kind regards, JaniceR92 Business Process Outsourcing (BPO) Specialist [Portfolio Reference]
$15 USD in 7 days
2.9
2.9

Managing bilingual communication can be tricky, especially when you need quick responses. If emails and social media posts aren’t handled promptly, important opportunities could slip through the cracks, impacting your business growth. I can streamline your inbox, ensuring you get concise drafts daily, so you just hit “send.” I’ll prioritize urgent messages and provide a summary for your review. On Facebook, I’ll create engaging posts based on your guidelines, ensuring they resonate in both languages. My approach will keep your brand voice consistent and your audience engaged, setting a solid foundation for future interactions. I have a proven track record in managing bilingual tasks and can adapt as needed. Revisions are always part of my process to ensure you’re fully satisfied with the results. What specific brand assets do you have ready for the posts? Also, what’s your ideal timeline for getting started with this project?
$15 USD in 7 days
1.4
1.4

Hello, Fluency in both English and Simplified Chinese are crucial for this role and as someone who is a bilingual speaker and writer, I can provide the smooth communication that your business requires. My extensive experience of over 16 years in web development, e-commerce solutions, and graphic design syncs perfectly with your project requirements. Having led a team of 55+ skilled professionals, we're adept at handling projects of all sizes with utmost precision and timeliness. Moreover, our technical soundness in software like Meta Business Suite and Canva make us a perfect fit for your business needs. One of our core expertise includes Social Media Marketing, which makes me well-equipped to handle your Facebook promotional posting with ease. Crafting posts in both languages employing professional image editing skills using Canva ensures attractive visual collateral that will resonate with your audience. Additionally, providing concise draft replies or translations to fluidly manage your Mandarin-English inbox seems like an effortless task through my proficiency in the necessary tools like Gmail/Outlook. The monthly report we'll deliver outlining performance analytics across platforms will be insightful for future campaigns. I believe in establishing long-term client relationships by focusing primarily on achieving 100% client satisfaction through quality work, transparent communication, and meeting deadlines. With my skill set a Thanks!
$20 USD in 1 day
0.0
0.0

Hello, Hope you are doing well. I have carefully checked your project and I am really interested in this job. I have read all the Job details and descriptions in full. Recently, I helped a client streamline their bilingual customer communications, resulting in a 30% increase in response efficiency. Clients appreciated the organized inbox and concise, prioritized replies. I can help you achieve the same kind of result by taking care of the details, keeping everything organised, and making sure the final outcome is professional, reliable, and built around what you actually need. I noticed you specifically need your inbox cleared and prioritized daily. I understand that getting this right means being accurate, professional, and responsive. I am focused on building long-term client relationships, not simply completing another job. If you give me the opportunity, I will work hard to make sure you are genuinely happy with the result. I would love the opportunity to help bring your project together and make this an easy, successful experience from start to finish. Our focus is not just development, but ensuring performance, quality, and a smooth delivery within your $30-900 budget. Kind Regards, Stacey
$15 USD in 7 days
0.0
0.0

I recently helped a business improve the way they manage their operations with a clean, professional web solution that made their workflow easier and more efficient. I can help you streamline your bilingual communication and social media presence, ensuring your inbox is managed effectively and your Facebook posts resonate with your audience. With experience in handling customer interactions in both Mandarin and English, I understand the importance of clear communication and timely responses. I will ensure your inbox is cleared by EOD UK time, with urgent items flagged for your attention. You can check out my similar project: [Gaming Hub & Live Analytics Ecosystem](#) where I developed user-friendly interfaces and managed content effectively. Let’s work together to establish a solid content rhythm and enhance your online engagement. Regards, SwannieJ I have done similar work: Web Application: Gaming Hub & Live Analytics Ecosystem
$15 USD in 7 days
0.0
0.0

With 20 years under my belt in the technology industry, I not only possess the linguistic fluency you require but also extensive experience in Artificial Intelligence (AI) and Machine Learning— resources that can seriously leverage your business. My proficiency in Mandarin and English is non-negotiable for your project, as I know it's crucial for clear communication in your bilingual customer-based business. Being a former lecturer, I have honed my teaching, research and problem-solving skills which would be key in handling your email and Facebook conversations effectively. Moreover, my near two-decade serving big businesses contributing to large-scale software solutions means I am perfectly comfortable with Gmail/Outlook, Meta Business Suite, Canva or similar tools. Notably, where businesses often find themselves dodging unexpected obstacles, my bespoke AI tools come into play to easily automate repetitive tasks and make workflows smoother. I will ensure your Facebook content updates retain their brand voice by utilizing my skill in Content Writing alongside basic image edits using Canva if needed.
$15 USD in 40 days
0.0
0.0

Hi there, I am based in Shanghai, China. Native in Simplified Chinese and fluent in English for daily & business work, perfectly matching your bilingual communication requirements. I have solid customer‑service experience from Microsoft Global Technical Support. My daily work included email triage, drafting reply templates, scheduling meetings and client relationship maintenance, which directly fits your email management tasks: sorting incoming emails, marking urgent mails, drafting concise bilingual reply drafts. I am proficient in Canva for basic image editing. While I do not have hands‑on experience with Meta Business Suite yet, I am a quick learner. I can rapidly master this platform following your guidance to complete Facebook post creation, content calendar building (minimum 3 posts), content publishing and monthly summary reports. I’m comfortable working aligned with UK time zone. My hourly rate is $20 per hour, max 8 hours per day, up to 40 hours weekly for remote home‑based work. I can handle email inbox clearance, Facebook content planning & posting, monthly marketing reports as listed in your job description. I’m ready to start quickly. Looking forward to discussing further details with you.
$20 USD in 40 days
0.0
0.0

Speak and write both English and Chinese. I want to work with languages, I have somewhat crazy dedication to things, and I am associating this job opportunity with my future plans that I have to accomplish anyway, so I am fully dedicated to the work.
$20 USD in 56 days
0.0
0.0

Hello, I’m Sherene, a Malaysian Chinese university student raised and educated in a Chinese-language environment throughout my life. Chinese is my daily speaking language, and I am fluent in both written and spoken Chinese and English. I’m confident communicating naturally with Mandarin-speaking customers while maintaining clear and professional English communication. I can assist with inbox management, bilingual customer replies and translations, as well as creating and scheduling Facebook content. I’m familiar with Canva and social media content creation, and I’m detail-oriented when preparing posts, organizing messages, and following brand guidelines. I’m responsible, a fast learner, and committed to keeping your communication and content workflow smooth and organized.
$25 USD in 40 days
0.0
0.0

Hello sir, I come from China and am a native Chinese speaker, so I am confident in recommending myself to you. I can assist you in perfectly handling some Chinese email reply work. My working hours are Monday to Friday PM 07:00- AM 00:00, Saturday and Sunday AM 11:00- PM 11:00 If it meets your requirements, please hire me. Thank you.
$20 USD in 40 days
0.0
0.0

Colombo, Sri Lanka
Member since Jul 15, 2026
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