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Meta Business Manager / Facebook Business Verification Issue I am looking for an experienced Meta Business Manager / Facebook Business Suite expert to help resolve an account verification issue. Problem: * I have full access to my Facebook account. * I have full access to my Instagram account. * I have access to the registered email address. * I have successfully changed both Facebook and Instagram passwords. * I no longer have access to an old phone number (+65 9247 6368). The issue is that Meta Business Manager / Business Suite continues to require verification using the old phone number. This prevents me from: * Adding users or social media managers to my business account. * Managing business permissions. * Updating business verification details. * Removing or replacing the old phone number. Attempts already made: * Added new phone number. * Added and verified email address. * Changed Facebook password. * Changed Instagram password. * Attempted to replace old number in Accounts Center. * Attempted to add new number through Meta Accounts Center. Current status: * Facebook accepts the new number. * Instagram and Threads appear to be linked to the old number. * Meta Business Manager still requests verification through the old number before allowing business-related changes. I am looking for someone with proven experience in: * Meta Business Manager * Facebook Business Suite * Meta Business Portfolio * Account recovery and verification issues * Business asset access and permissions Please explain: 1. Similar cases you have resolved. 2. Your proposed solution. 3. Estimated time required. 4. Whether you have experience dealing with Meta Business Support. Remote assistance via Zoom or Google Meet is acceptable.
Project ID: 40508276
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16 freelancers are bidding on average $30 SGD for this job

Hi, I have extensive experience working with Meta Business Manager, Business Portfolio, Facebook Pages, Instagram accounts, ad accounts, and business access permissions. I have handled cases where old phone numbers, two-factor authentication settings, and account verification requirements prevented clients from managing users, assets, or business settings. In many situations, the solution involved reviewing Business Manager security settings, Accounts Center configurations, and, when necessary, escalating the issue through Meta Support. My approach would be: • Review your current Business Manager and Accounts Center settings. • Identify where the old number is still being referenced. • Check security, verification, and permission settings. • Assist with Meta Support escalation if required. • Guide you through the process via Zoom or Google Meet. Estimated time: 30–60 minutes for initial diagnosis and resolution steps. Before we begin, can you confirm: 1. Is two-factor authentication currently enabled on the Facebook account? 2. Do you have access to the Business Manager as the primary admin? Bid: 25 SGD Regards, Kamlesh
$21 SGD in 7 days
4.9
4.9

Hi, You've mentioned the challenges you're facing with Meta Business Manager/Facebook Business Suite account verification due to an old phone number. My expertise in Social Media Management includes resolving such issues efficiently. In a recent project, I successfully resolved a similar account verification hurdle for a client, enabling them to regain full access and control over their business accounts. For your project, my approach would involve thorough troubleshooting to pinpoint the root cause and implementing strategic steps to update the verification details accurately. I have extensive experience in navigating Meta Business Manager and Facebook Business Suite intricacies, ensuring seamless account management and verification processes. I believe a quick call to discuss your specific requirements further would be beneficial. ✅ To get a better sense of my skills, please visit my portfolio: https://www.freelancer.com.au/SajidaSaqira Best regards, Sajida
$22 SGD in 7 days
4.2
4.2

Hello, I can help you resolve Meta Ads Business Verification issues and strengthen your business account setup to ensure smooth approval, compliance, and uninterrupted ad performance. With 8+ years of experience in digital marketing and paid advertising, I specialize in handling Meta Ads account issues, business verification problems, policy restrictions, and ad account optimization to ensure stable and scalable campaign performance. I can assist you in fixing verification errors, improving account trust score, and ensuring your Meta Business Manager meets all required guidelines for approval and long-term stability. * My expertise includes: • Meta Business Manager Setup & Verification Support • Facebook & Instagram Ads Account Troubleshooting • Policy Compliance & Account Restriction Resolution • Campaign Optimization for Better ROI • Audience Targeting & Retargeting Strategy • Ad Creative & Performance Improvement • Business Manager Structure Optimization I focus on resolving critical Meta Ads issues while ensuring your advertising system is properly structured for long-term growth, stability, and high-performing campaigns. Let’s connect and discuss how I can help resolve your Meta Ads business verification and improve your overall ad performance. Best regards, Raghav RB,
$140 SGD in 30 days
3.9
3.9

1. In my years of digital marketing expertise, I have come across various account recovery and verification issues within Meta Business Manager and Facebook Business Suite. I've successfully resolved these challenges by leveraging my thorough knowledge of the platforms and understanding their intricacies. 2. The solution I propose for your situation entails a comprehensive analysis of your accounts, setting up a clear action plan, and executing it meticulously. From replacing the old phone number to managing business permissions and updating business verification details, I'll leave no stone unturned in restoring full functionality to your Meta Business Manager. 3. While I can only provide an estimated time frame once we assess your specific case, rest assured that resolving this issue efficiently is my top priority. I won't settle for superficial workarounds but will instead dedicate the necessary time to ensure a lasting solution for you. 4. Yes! Dealing with Meta Business Support has been part of my regular interaction as a seasoned digital marketer. My experience enables me to navigate their processes effectively, making every effort focused and expedited. By hiring me, you bring on an expert who is not only well-versed in the Meta Business Manager but also highly proficient in Facebook Business Suite, Meta Business Portfolio, asset access, and permission management.
$21 SGD in 7 days
0.0
0.0

Hello, I understand your issue with Meta Business Manager still requiring verification from an old phone number. With my experience in administrative support, I can help review your account settings, check linked information, document the issue, and guide you through the steps needed to request support from Meta. My approach: • Review Facebook, Instagram, Accounts Center, and Business Manager details • Identify where the old number is still linked • Assist with support requests and follow-ups • Provide clear updates during the process Estimated time: • Initial review: 1–2 hours • Full resolution depends on Meta’s support process I can start immediately and assist via Zoom or Google Meet. Regards, Nur Nurul Najwa Adira
$21 SGD in 7 days
0.0
0.0

Hello, I can help diagnose and resolve your Meta Business Manager verification issue. Based on your description, this appears to be a Business Portfolio security verification problem where Meta continues to use a legacy phone number for high-risk business actions, even though your Facebook account, Instagram account, and email access have already been recovered and updated. I have experience troubleshooting Meta Business Manager access, permissions, asset ownership, and verification-related issues, including cases where outdated recovery methods prevented business management actions. I am available for remote assistance via Zoom or Google Meet and can walk through the process step-by-step. Please feel free to contact me with any additional details about the Business Portfolio and current verification prompts. Thank you.
$12 SGD in 1 day
0.0
0.0

Hello, I understand that you’re facing a significant hurdle with your Meta Business Manager verification, primarily due to the old phone number still being required. This issue is blocking you from managing users and permissions effectively. With over 12 years of experience in digital solutions, I have successfully resolved similar cases involving Meta Business Suite and account recovery issues. My approach would involve thorough troubleshooting steps to ensure that your new phone number is recognized across all linked accounts, including Facebook and Instagram. Additionally, I will liaise with Meta Business Support if necessary to expedite the resolution process. I estimate that this task could take around 3-5 business days, depending on the responsiveness of support channels involved. I have extensive experience in dealing directly with Meta's support team for such issues. Could you please share any specific time constraints or deadlines associated with this project? Looking forward to assisting you! Best regards, [Your Name]
$30 SGD in 7 days
0.0
0.0

Hey there, I understand that you require help resolving a Meta Business verification hurdle. You have full access to your Facebook and Instagram accounts and email, but Meta Business Manager keeps asking for an old phone number you no longer have access to, which is blocking you from adding team members or updating business details. With 5+ years of experience and a 5 star rating, I am confident that I can provide you with the best solution regarding working through Meta's verification loop. However I want to be honest I am a proposal writer and creative freelancer, not a dedicated Meta Business support expert with proven experience resolving phone number verification issues from the inside. Clear communication and timely updates throughout the project, from start to finish. Let's discuss your requirements in chat so I can get started right away. Regards, Syed Anas
$20 SGD in 1 day
0.0
0.0

Regarding similar cases, I’ve worked on Meta access and verification situations where business owners could access Facebook, Instagram, email, and even update account details, but were still prevented from managing users, permissions, or business assets because of legacy verification requirements inside Business Manager. My proposed approach would be to first identify exactly where the old number is still being referenced across Business Portfolio, security settings, business verification, and linked assets. Once the source is identified, I can determine whether it can be resolved directly through account settings or whether a Meta Business Support escalation is required. The timeline depends on where the verification lock exists. If it’s a configuration issue, it can often be diagnosed during the first session. If Meta Support intervention is needed, resolution depends on their response time. I can share relevant examples of similar verification and access issues, but the closest samples depend on whether this is ultimately a business verification problem, an asset ownership issue, or a security checkpoint. Could you tell me exactly where the verification request appears during login, inside Business Portfolio settings, or only when attempting to add users and manage permissions?
$30 SGD in 7 days
0.0
0.0

You added a new number. Meta still asks for the old one. That means your Business Manager has a verification record that your personal account does not control. Instagram is likely the anchor. It keeps feeding the old number back into the system even after you changed it everywhere else. I need to see one thing first. Log in and go to Business Manager. Click Business Info. Look at the verification section. Does it show pending, failed, or nothing at all? Your answer decides the fix. Pending means we cancel and restart. Failed means we appeal with documents. Nothing means the old number is cached in a permission request from months ago that never completed. Tell me what you see. Then I tell you the exact next click. No call needed yet. What does your Business Info verification status say?
$30 SGD in 7 days
0.0
0.0

Hello, Meta Business Manager verification issues like this are usually caused by a mismatch between account-level authentication and Business Portfolio security settings, where legacy recovery methods remain enforced at the business layer even after personal account updates. Here’s what I can deliver: - Full Meta Business Manager / Business Suite audit - Verification flow and security layer diagnosis - Removal/replacement of legacy phone verification dependencies - Business Portfolio access and permissions restoration - Accounts Center synchronization - Secure reconfiguration of recovery methods - Meta Business Support escalation guidance My experience: I specialize in Meta Business Manager, Business Suite, account recovery, Business Portfolio issues, access/permission errors, and verification-related restrictions affecting ad accounts and business assets. My approach: I first analyze where the verification loop is being triggered, then resolve the dependency causing the old number to persist, and re-establish full business access with secure authentication aligned across all Meta systems. Before starting, I can review your Business Manager setup and confirm the exact cause of the verification block and the fastest path to restore full access. Best regards,
$30 SGD in 7 days
0.0
0.0

INTRO We've recently helped a client launch and improve their online presence, resulting in a smoother user experience and a stronger platform for growth. I can help you achieve the same by building a reliable, professional solution that not only looks great but is designed to support your business goals and make a lasting impression on your customers. MIDDLE I noticed you're looking for a clean, professional, user-friendly solution with seamless functionality and a polished experience. Attention to detail is critical in projects like this, and I understand the importance of delivering something that works flawlessly while remaining easy to manage and scale. My focus is on creating high-quality websites and digital solutions that are fast, modern, and built with long-term success in mind. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! You can expect clear communication, regular updates, and a commitment to getting the job done right the first time. OUTRO If you're looking for a developer who genuinely cares about the outcome of your project and is committed to delivering exceptional results, I'd be happy to discuss the details and show how I can help. Regards, Christophero0506.
$15 SGD in 7 days
0.0
0.0

Recently, I assisted with Meta Business Manager access and verification issues involving business assets, admin permissions, two-factor authentication conflicts, and Meta Support escalations. Cases like this often occur when an old phone number remains tied to business-level verification even after profile details have been updated. Rather than trying random fixes, I would first audit the connection between your Facebook account, Instagram account, Business Portfolio, Accounts Center, and security settings to identify exactly where the old number is still being referenced. From there, I would determine whether the issue can be resolved through asset ownership settings, security verification updates, or a structured escalation to Meta Business Support. Since you've already completed most of the standard troubleshooting steps, the key is finding the verification dependency that Meta Business Manager is still using and addressing that specific layer instead of repeating account-level changes. Two important questions: 1. Are you currently the sole Business Portfolio admin, or are there other admins with full access? 2. Do you have access to Meta Business Support chat/email from the affected account? I can review the setup with you remotely via Zoom or Google Meet and outline the fastest path to restoring full business management access.
$21 SGD in 7 days
0.0
0.0

Hi there, this is Lucky. I can help with this task accurately and efficiently. I have experience manage email, manage calendar, handling PDF conversion, structured data entry, and Excel-based projects with strong attention to detail. I always ensure formatting consistency, data accuracy, and timely delivery. I’m ready to start immediately and can provide a small sample if needed. Thank you for your time and consideration. Best regards, Lucky
$21 SGD in 7 days
0.0
0.0

**Proposal for Resolving Meta Business Verification Issue** I noticed the challenge you are facing with Meta Business Manager requiring verification through an old phone number. To address this, I recommend reaching out to Meta Business Support for direct assistance, as they may have specific procedures for resolving such verification hurdles. My approach would involve: 1. Contacting Meta Business Support promptly to explain the situation. 2. Providing all necessary details for verification and account access. 3. Collaborating with you to ensure a smooth resolution process. 4. Ensuring all business-related changes are implemented efficiently. My expertise lies in Meta Business Manager, Facebook Business Suite, and resolving account verification issues. While I haven't encountered this exact scenario before, I am confident in my ability to navigate and resolve it effectively. Would you prefer to initiate contact with Meta Business Support together, or shall I proceed independently to expedite the resolution process? Regards, EthanKCK
$17 SGD in 8 days
0.0
0.0

I've dealt with this exact issue before where Meta Business Manager keeps requesting verification through an old number even after you've updated everything else. The problem is that Instagram/Threads and Business Manager store the old number separately from your personal Facebook account. Updating it on Facebook doesn't push it through to Business Manager's security layer. Here's my approach: I'll walk you through the Accounts Center unlink process for the old number on Instagram/Threads specifically If that doesn't clear it, I'll help you submit a support request through the correct Business Manager channel (not the general help center, the actual business-level escalation path) Timeline: 1-2 hours of active work on my side, though Meta's response can take 24-72 hours I work with Meta Business Manager daily for ad campaigns so I'm familiar with the backend. Happy to do this over Zoom. Quick question: do you have a Meta Business Support chat option available when you log into Business Settings > Help? That will tell me which escalation path we can use.
$25 SGD in 7 days
0.0
0.0

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