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Build/Integrate system for Orders & Customer Management - Drop Shipping Business -- 3

Build/Integrate system for Orders & Customer Management - Drop Shipping Business

Require someone to help build or integrate a system for processing our orders and customer management for our Drop Shipping Business. We are open to both building a new system or integrate with an existing systems including subscription and web based etc.

We currently use Excel to manage or customers and order management


1. Must be able to import orders via a CSV file or connect direct via FTP client with the platform we sell on to retrieve orders.

2. Ability to filter which new orders to process out for example based on product stock levels first.

3. Ability to import or connect to system and retrieve supplier order data matching with customer order numbers. Also ability to manually add extra supplier orders for a customer for example replacement orders for damaged items.

4. Must have user restriction controls between customer service staff and management. Restrictions include certain access, permissions such as applying refunds.

5. Ability to let multiple users use the system at once (but only 1 user can update a specific order at once). Data and updates should sync in real time.

6. Ability to assign certain orders or tasks to a user/management

7. Data security control and integrity – To prevent accidently deleting certain data or orders

8. Ability to send automatic and manual emails to customers based on rules and templates we specify and update the orders accordingly

9. Ability to update tracking information for orders

10. Ability to connect to our supplier’s API service and retrieve information such as stock level, shipping method etc

11. Ability to regularly backup all data to a format or source that is independent of the system e.g. excel workbook

12. Reporting and analytics for example, total sales, refunds, customer complaints etc

13. Dashboard function showing outstanding workflow eg open orders today, customer complaints follow up etc.

The above are some key requirements but is not the complete list of requirements. This is a large project and not possible to list every requirement and specification.

I look forward to discussing further with you.



Kĩ năng: eCommerce, Xử lý đơn hàng, Programming, Sales Account Management, Kiến trúc phần mềm

Xem nhiều hơn: doba, drop shipping aliexpress, oberlo, drop shipping wholesalers, dropshipping reddit, drop shipping for dummies, shopify, drop shipping amazon

Về Bên Thuê:
( 1 Nhận xét ) Auckland, New Zealand

ID dự án: #19039923

42 freelancer đang chào giá trung bình $3298 cho công việc này


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Dear Employer, Thanks for giving us chance to submit proposal on your project. Coming to your project scope we will develop order and customer management application for processing our orders and customer managem Thêm

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HI There! With the reference to your description, I would like to inform you that we are the most eligible freelancer here with whom you can discuss this project. After our discussion, I am sure you will lov Thêm

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Hi, I have reviewed all the listed 10 requirements and the project scope as well. I understand you own and run a drop shipping business and for the same you want a custom system to be developed to manage your custom Thêm

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Hi there, Greetings, I need to have sample of excel files for customer and orders and also a discussion so that can understand your process and can provide you estimated cost and time frame, Please check o Thêm

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Good Morning/Evening. I am a profound developer and am happy say that your project details fall under my expertise. There are few doubts to clear before we start the development process. I am anxiously waiting for your Thêm

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Hello, I have gone through the job description in detail and would like to take this opportunity to work with you in this project. Please start the chat so we can discuss this job more in detail. Looking forwa Thêm

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Hi, Dear Employer! I am really interested in your project. Familiar interface and simple algorithm encourage your work. • Languages: C, C++, Objective C , C#, ASP.NET, Swift , React JS, NodeJS, PHP, Java, SQL, HTM Thêm

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