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Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM

We need a team to help us with developing our in-house Contact Center &

Lead Management System (CCLMS). We need HA, and redundancy built-in

into the system. The system is being developed to be used with the Twilio

SDK and API, to make & receive calls, generate customers’/opportunities’

histories, and manage leads based on our workflow, workflow based

algorithm, and dispositions. The System will also need to interface with

VTiger 7 (CRM) to push, and fetch data pertaining to incoming or outgoing

calls via the Twilio SDK.

Frameworks, and technologies currently being used and to be used are:

React, Node, JavaScript, RabbitMQ, MariaDB, Python [pypy] (for pubsub

based operations, amongst others), and Phalcon (PHP) for the API that the

front end will be using, and off course: HTML5, CSS3, GIT, Ansible,

Vagrant, etc.

We’re open to discuss changes w.r.t these frameworks, and how the

system should / may operate, keeping in mind the deadline for delivery at

the least of a beta system.

We are looking for:

Preferably a team of developers who can take over the

development, and keep to deadlines. Skillsets should include

the technologies mentioned in the above slide.


We would like the system to be at the least in beta by Feb 1st,


More information will be provided to selected teams /

freelancer(s), when selected and / or shortlisted.

Key Technology Competencies:

Extensive JavaScript experience with two or more frameworks like React / React Native, Angular, Vue, Electron, Backbone.js, V8 engine, and/or Elm.

Awesome insights into how modern day JavaScript works, JavaScript performance tweaking, testing, and knowledge of shortfalls, and pitfalls with respect to JavaScript.

Some experience with TDD and/or BDD.

Extensive backend development experience with one or more of Ruby, Python, C#, PHP, C++, GO or similar, and a general familiarity with backend frameworks likes Rails, Django, Phalcon, YII, etc.

Fluency in SQL Databases, NoSQL Databases, Cloud Storage APIs, etc.

Fluency in TCP, XML, SIP and other web protocols & patterns.

Experience with building secure web applications, troubleshooting, well scalable applications, etc.

Extensive experience with API architecture design, and knowledge of CURL, REST, SOAP, oAuth2.0, JSONAPI, others.

Extensive experience with AWS and a core understanding of best practices such as EC2, VPC, RDS & credential management (IAM).

Production Experience with one Heroku, Cloud66, Elastic Beanstalk, EC2, Kubernetes or Docker.

CI/CD experience.

Nice to Have Competencies:

eCommerce Experience, ideally with WP, Woocommerce, [login to view URL] & Stripe Connect.

Twilio, Twilio XML, Twilio studio and other SIP based technologies such as Clickatell, SMSAPI, ASTERISK, VICIDIAL...

Open Source Contributions & experience with Semantic Versioning.

Native IDEs, Languages & Low Level experience, Git, Bitrepos, XCode, Android Studio, Swift, Rust, C & C++, Clang & LLVM, Electron, Nan & V8.

Hands on experience Zenhub, Trello or Similar.

Please Read the Attachment!

Kĩ năng: Javascript, node.js, Python, React.js, Kiến trúc phần mềm

Xem nhiều hơn: twilio flex logo, twilio flex documentation, twilio flex product, twilio flex ga, omnichannel contact center, twilio flex signup, twilio contact center, twilio flex pricing

Về Bên Thuê:
( 1 Nhận xét ) Pompano Beach, United States

ID dự án: #18442543

47 freelancer đang chào giá trung bình $5119 cho công việc này


Dear Sir, My name is Heng and I am a full-stack web developer who is specialized in Vue.js. I am applying for your published project offer for remote working senior developer to work on your project. You can check m Thêm

$5000 USD trong 30 ngày
(278 Nhận xét)

Hi, sorry for the late reply, but definitely can develop the Contact Center & Lead Management system. I'll provide you with the highly skilled & dedicated HTML, Angular.js, React.js, PHP, Node.js, JavaScript, MariaDB, Thêm

$7100 USD trong 30 ngày
(120 Nhận xét)

Hello, Dear How are you? I have read your project description and am ready for discussing with you about project for now. I have experienced in developing Javascript, node.js, Python, React.js, Software Architectur Thêm

$3000 USD trong 30 ngày
(115 Nhận xét)

Intelligent Omnichannel Based CTI Contact Centre Integrated Twilio Flex & VtigerCRM Hello, I read your description and got what to do. I am looking forward to discussing more for your project. I am ready now, pl Thêm

$4705 USD trong 30 ngày
(4 Nhận xét)

Dear Sir/Madam, I suggest to use React for front end. The backend will be use Node.js , Laravel (PHP framework) and PostgreSQL database. If the call video is one to one then we can use WebRTC. But, If It is one to m Thêm

$20000 USD trong 120 ngày
(104 Nhận xét)

We are very interested in this project. We have read your project details and are very much confident in completing all these requirements. Kindly initiate messaging so I can share our portfolio with you for furthe Thêm

$5000 USD trong 30 ngày
(38 Nhận xét)

Dear hlassociates. I have experienced with woocommerce. Best regards,

$4092 USD trong 30 ngày
(65 Nhận xét)

hi! I am 12 years experienced senior software engineer and has worked on various similar projects and has understood the basic requirements of your project need to discuss the project in detail kindly mark me a sepa Thêm

$4444 USD trong 30 ngày
(25 Nhận xét)

Hello Nice to meet you. I read your job description and got what I have to do. Please check my reviews. Once you check my reviews you can see about my skills and my working quality. As you can see I have perfect Thêm

$4444 USD trong 30 ngày
(15 Nhận xét)

We already have built large scale applications, CRMs, ERPs and huge systems, can be found in our website [login to view URL] [login to view URL] Please share me more detail of requirements for your system.

$5000 USD trong 30 ngày
(40 Nhận xét)

Hi, there. I am happy to apply in your project. Your project is interesting to me. If you want to review me, you can go through my feedbacks and git repos. [login to view URL] fully capable of providing Thêm

$3000 USD trong 30 ngày
(52 Nhận xét)

Hi, Hope you are doing well! I am Full-Stack Web developer with over 7 years experiences. This project is very interesting for me and makes me exciting. I am full-time available and can start work right now. Hope Thêm

$4444 USD trong 30 ngày
(8 Nhận xét)

I am a React Native Mobile application developer with experience in social apps. I have developed more that 15 apps in React Native from scratch and for clients across the globe, All of apps are live now on Google Pla Thêm

$4444 USD trong 30 ngày
(13 Nhận xét)

Hi hlassociates, I find myself eligible for this job since I am having 7 years of extensive experience I am Good at Javascript, node.js, Python, React.js, Software Architecture hlassociates, Please Send a message so t Thêm

$4440 USD trong 12 ngày
(27 Nhận xét)

dear I've read your requirements and I think I can do it. I have many previous works in this field and I will complete your project definitely. The person who waits too long loses the opportunity. If you hire me, Thêm

$4117 USD trong 30 ngày
(35 Nhận xét)

Hey! Have you finalized technology stack to be used on the project? Are there any API will be used? The info you’ve shared is not enough for me to give you an accurate estimate so please note that my bid is just a pl Thêm

$3000 USD trong 30 ngày
(11 Nhận xét)

Hello, We are an IT company based in India and we are expert in every technology which you have mentioned in the project description . We have a team of 100 developers who are skilled and experienced. We have a outs Thêm

$10000 USD trong 60 ngày
(16 Nhận xét)

Hi! My name is Guillermo, I represent Aurora Studio and we would like to help you with your project! If possible, could you tell me more about your requirements and specifications? As well as the features you are look Thêm

$4000 USD trong 12 ngày
(14 Nhận xét)

Greetings, I`d like to help you with with developing your in-house Contact Center & Lead Management System (CCLMS). I am a professional web developer and a co-owner of a web-development team with 17+ years experien Thêm

$4444 USD trong 30 ngày
(18 Nhận xét)

Hi, Expert level VtigerCRM consultant & developer with 8+ years great industry experience in VtigerCRM itself. Please have a look at my profile and check the customer feedback: https://www.freelancer.com/u/BIBINGK Thêm

$3333 USD trong 30 ngày
(16 Nhận xét)