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Software Requirements Specification (SRS) THE FRESH CHICKEN HOUSE (TFC) WhatsApp Ordering & Order Management System Version: 1.0 Prepared by: Yatish Gowda Project: THE FRESH CHICKEN HOUSE (TFC) --- 1. Project Overview THE FRESH CHICKEN HOUSE (TFC) is building a premium fresh chicken retail and hyperlocal delivery platform. The objective is to develop a WhatsApp-based ordering system that allows customers to place an order in under 2 minutes, while automatically collecting all required information and reducing manual work. The system should be simple, fast, user-friendly, and scalable. --- 2. Business Goals Reduce order-taking time Eliminate order mistakes Improve customer experience Automate order management Increase repeat customers Prepare the business for multiple outlets --- 3. Customer Journey Welcome Screen Display: Welcome to THE FRESH CHICKEN HOUSE Fresh • Hygienic • Made-to-Order Buttons: Order Now Today's Price Store Location Contact Us Customer Reviews --- 4. Product Selection Products: Broiler Chicken Giriraj Chicken Country (Nati) Chicken Boneless Skinless Whole Chicken Curry Cut Chicken Liver Chicken Gizzard Chicken Feet Chicken Mince Ready-to-Cook Packs Other Products Every product should display: Price Availability Product Image --- 5. Quantity Selection Customer chooses 500g 750g 1kg 1.5kg 2kg Custom Quantity --- 6. Cutting Preference Options Curry Cut Biryani Cut Small Pieces Medium Pieces Large Pieces Whole Boneless Skinless --- 7. Add-on Products Suggest products before checkout Examples Ginger Garlic Lemon Curry Leaves Coriander Green Chilli Eggs Masala Ready-to-Cook Mixes --- 8. Customer Information Automatically collect Name Mobile Number House Number Apartment Name Street Landmark Google Maps Location PIN Code Delivery Instructions --- 9. Delivery Selection Options Deliver ASAP Schedule Delivery If Scheduled Choose Date Choose Time Slot --- 10. Payment Payment Methods Cash on Delivery UPI Online Payment Customer receives payment confirmation. --- 11. Order Summary Display Customer Name Order Number Products Weight Cut Type Delivery Address Delivery Time Delivery Charges Discount Taxes (if applicable) Grand Total Payment Method --- 12. Order Confirmation Generate Order ID Example TFC-000125 Display Thank you for ordering from TFC. Estimated Delivery 35–45 Minutes --- 13. Customer Notifications Automatically send updates Order Received Processing Cutting Packing Out for Delivery Delivered Please Rate Your Experience --- 14. Admin Dashboard Dashboard should display Today's Orders Today's Revenue Pending Orders Orders in Processing Orders Out for Delivery Completed Orders Cancelled Orders Delivery Performance Customer List Top Selling Products Repeat Customers --- 15. Order Management Admin should be able to Accept Orders Reject Orders Edit Orders Assign Delivery Staff Print Invoice Update Order Status --- 16. Delivery Dashboard Delivery Boy should receive Customer Name Address Google Maps Navigation Phone Number Order Value Payment Type Order Status --- 17. Inventory Automatically deduct stock after every order. Show Current Stock Low Stock Alert Out of Stock Alert Daily Consumption --- 18. Reports Daily Sales Weekly Sales Monthly Sales Product-wise Sales Customer Purchase History Delivery Performance Inventory Report Profit Report Expense Report --- 19. Customer Features Repeat Previous Order Save Multiple Addresses Favourite Products Wishlist Referral Program Loyalty Points Coupons Birthday Offers Festival Offers Order History --- 20. Future AI Features AI Order Assistant Voice Ordering Recipe Suggestions Cooking Tips AI Product Recommendations Demand Prediction Sales Forecast --- 21. Integrations WhatsApp Business API Google Maps UPI Payment Gateway Billing Software Inventory Management SMS Notifications Email Notifications --- 22. Security OTP Verification Secure Customer Data Admin Login Employee Login Role-Based Access Backup System --- 23. Performance Requirements Customer should complete ordering within 2 minutes Dashboard should load in less than 3 seconds Support 1,000+ orders per day 99.9% system uptime Mobile-friendly interface --- 24. Project Vision The goal is not just to build a WhatsApp chatbot. The goal is to create a smart digital ordering ecosystem that provides a premium customer experience, reduces operational workload, minimizes errors, and supports TFC's expansion from a single store to multiple outlets across Bengaluru and beyond. Prepared for: Software Developers / WhatsApp API Developers Project Owner: Yatish Gowda Company: THE FRESH CHICKEN HOUSE (TFC)
Project ID: 40563945
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48 freelancers are bidding on average ₹27,995 INR for this job

Hello, I understand you are looking to develop a WhatsApp-Integrated Ordering System for The Fresh Chicken House. Having worked on similar projects, I can offer a comprehensive solution tailored to your needs. To address your requirements, I propose using API integration for seamless communication with WhatsApp, ensuring real-time updates for your order management system. The system will leverage cloud computing to enhance scalability and reliability, thereby ensuring smooth service even during high-demand periods. For inventory management, I will develop a robust database system to track stock levels accurately and ensure efficient order fulfillment. A mobile app interface will be crafted to provide a user-friendly experience, while a secure payment gateway will be integrated to facilitate smooth transactions. Throughout the process, project management strategies will be employed to keep everything on track, and ongoing customer support will be provided to maintain the system's efficiency. This approach not only meets the technical requirements but also ensures that TFC's operations are enhanced, providing a better experience to your customers. Best Regards, Khorshed Alam, RS Software
₹25,000 INR in 8 days
6.9
6.9

WhatsApp only lets you message a customer freely inside the 24 hour session window. Outside that, an order status update needs a pre-approved template message through Meta business manager, so the notification side of this is really a template approval problem as much as a chat flow problem. The way I'd structure the ordering flow: interactive list messages for menu selection, then cut, then quantity, then address, then payment, with each step held in a session state machine so a customer who drops off mid order can pick back up where they left off rather than starting over. For a chicken menu with cuts and add ons I'd keep those as list and button messages rather than free text, since free text order lines are where you end up with unparseable "2kg boneless extra spicy" type entries someone has to manually clean up. Rather than send over a written proposal, I can put together a working WhatsApp Cloud API demo of your exact flow, menu into cut into quantity into address into payment, running in a real WhatsApp thread, so you can see it before committing to anything. Scope as I read it: the conversational ordering bot end to end, automatic address and delivery slot capture, COD and UPI payment handling, order confirmation plus status notifications through approved templates, and the three dashboards, admin, delivery staff, and inventory, with reporting. One milestone, 37500 INR, 21 days, covering the full build above. This is an indicative estimate from the brief, I'll give you a firm quote once the scope is locked, particularly around UPI (gateway versus manual reconciliation) and how much depth the reporting needs. I'd start on the demo flow first so there's something running in your hands early rather than a three week wait for the whole build.
₹37,500 INR in 21 days
5.5
5.5

With 9+ years of experience in software and mobile app development, my team and I at Website and Mobile App Development are well-versed in delivering projects of this scale. Our proficiency in AI implementation is a great asset considering your intention for future AI features like the recipe suggestion, demand prediction, and sales forecasting. We can build you an integrated, high-performing, and scalable system with functionalities aligned to your requirements starting from automating order collection to efficient stock management. Moreover, I have a knack for creating user-friendly interfaces that make complex processes accessible and easier to use. This would be advantageous in designing an efficient and fluid WhatsApp-integrated ordering system for TFC to maximize user experience. In this age of growing online shopping trends, it's imperative to invest more in processes that enhance customer journey and streamline operations. My team is well-aware of how crucial it is for TFC to reduce order-taking time, eliminate mistakes, automate order management, and improve customer experience ensuring that we deliver requisite solutions. To sum it up, choosing me as your service provider guarantees a robust technical solution developed by skilled professionals who understand the business perspective and market requirements. I assure you not just quality work but also attractive costing that fits well into the project budget. Invest your tr
₹25,000 INR in 7 days
5.2
5.2

With a strong background in Computer Science and a PhD in AI, plus two decades across large-scale software engineering and technology leadership, I'm well-suited to build TFC's WhatsApp ordering and order-management system. I've built chatbots and voice agents for booking, plus dashboards and automation tools - exactly the ingredients for an ordering flow that lets customers place an order in under two minutes while the system captures all required details automatically. I'll deliver a fast, simple, scalable solution: WhatsApp-based ordering, automated order capture, an admin dashboard for tracking and managing orders, and a structure ready to scale to multiple outlets. My skills span frontend/backend web development, mobile apps, API and payment-gateway integration, cloud deployment and database management, so I can own the whole build. Let's reduce order-taking time and mistakes and improve the customer experience for The Fresh Chicken House.
₹12,500 INR in 7 days
4.4
4.4

As the founder of Solves Inn, a software development studio, I can say that you'd be making a great decision by entrusting your WhatsApp-integrated Ordering System project to us. We have spent years honing and perfecting our skills in AI Development, API Integration, Mobile App Development, Payment Gateway Integration, and Software Development. One of the aspects that sets us apart is our commitment to delivering user-centric solutions. Our special focus on UI/UX in digital products ensures that your customers have an incredibly simple, fast, and efficient ordering experience via WhatsApp. We understand that in a hyperlocal delivery setup like yours, where one missed minute can lead to a lost order, accuracy matters. Our expertise in building scalable systems comes to play here. Another element crucial for the success of any software solution is its long-term viability. No matter how the technological landscape evolves with time and advancements like Voice Ordering or AI Order Assistants become viable for businesses like yours, I assure you that your system will remain ready for such changes due to our architectural expertise and future-ready approach. So let's bring this WhatsApp-integrated ordering system for TFC to life together!
₹25,000 INR in 10 days
3.7
3.7

As an accomplished professional with over six years of experience in AI development, API integration, and software development with a strong focus on productivity, I am well-equipped to tackle the challenges of your WhatsApp-integrated ordering system for TFC. Given my portfolio that spans across various industries including healthcare and e-commerce, I have firsthand experience in solving complex problems concerning data synchronization and automation – precisely the needs you mentioned in your project. In terms of technology prowess, I'm proficient in using AI agents and middleware that could drastically reduce workload like OpenAI GPT-4o, LangChain, LangGraph, CrewAI and Retell AI etc. Also, being adept at full stack development utilizing tools like React.js, Node.js, FastAPI etc alongside databases like PostgreSQL or MongoDB further enables me to handle all aspects of your project effectively. Allow me to bring these skills and more to create a streamlined WhatsApp-integrated ordering system for TFC that minimizes order mistakes while maximizing customer satisfaction.
₹12,500 INR in 2 days
3.4
3.4

As a full-stack web developer, I bring a host of relevant skills that lend themselves perfectly to the development of your WhatsApp-integrated ordering system for The Fresh Chicken House. My in-depth knowledge of PHP frameworks (including Laravel and CodeIgniter) and JavaScript frameworks (such React and Vue.js) make me an excellent fit for implementing all facets of the project - from frontend to backend. In addition to my fluency with APIs and third-party integrations like UPI payment gateways, I also have expertise in developing scalable applications and databases, guaranteeing your future expansion plans won't be hampered by technological limitations. Lastly, my experience extends beyond programming. I'm dedicated to creating applications that provide real-world results and prioritize usability, exactly matching the primary objectives outlined in your project description. By choosing me, you're opting for a reliable developer who tells you confidently that code is not the goal itself but rather solving real business problems is - and I am fully committed to ensuring your ideas become successful realities. Let's build your premium fresh chicken retail platform together!
₹25,000 INR in 7 days
2.0
2.0

Hello, I have reviewed your SRS for THE FRESH CHICKEN HOUSE WhatsApp Ordering & Order Management System. I can build a fast and user-friendly WhatsApp-based ordering system with product selection, quantity, cutting preference, add-ons, address collection, payment options, and order confirmation. The system will also include an admin dashboard for order management, inventory tracking, delivery staff assignment, reports, customer data, and order status updates. I can integrate WhatsApp Business API, Google Maps, UPI/payment gateway, SMS/email notifications, and role-based secure login as required. My focus will be to create a clean, scalable, mobile-friendly system that reduces manual work and supports future multi-outlet expansion. Best regards, Dipak
₹35,000 INR in 7 days
1.8
1.8

Gsinfotechh OPC Private Limited Your Trusted Tech Partner in New Delhi We are a dynamic software development company with 10+ years of excellence, specializing in secure, scalable, and high-performance digital solutions. We turn innovative ideas into powerful, market-ready products. ? Our Expertise AI Video Generation & Talking Characters – Experts in stunning AI videos, lifelike animated explainers, and engaging talking character content Mobile App Development (Android & iOS) Desktop Software (C#, Java, .NET) Custom Web & Software Development Website Design (WordPress, Joomla, Drupal) Laravel, React JS, Node JS Game Development Blockchain Solutions AI Automation & Tools Meta Trading Tools, Bots & Web Scraping SEO, Digital Marketing & Video Editing ⚙️ Technologies React JS, Node JS, MongoDB • Python (Django) • Flutter & React Native • Android (Kotlin/Java), iOS (Swift) • AI/ML for Video & Animation ✨ Why Choose Us? ✔ 10+ years proven expertise ✔ Specialists in AI Video & Talking Character Animation ✔ Modern, scalable & cost-effective solutions ✔ Transparent communication & on-time delivery ✔ Secure, future-ready technology ✔ Flexible pricing & dedicated support ? Let’s Build Together Looking for a reliable partner to bring your ideas to life with cutting-edge AI videos or robust applications? Gsinfotechh delivers excellence. Contact us today and create something amazing! ?
₹12,500 INR in 2 days
0.4
0.4

Hi Yatish — I read the TFC SRS properly. The goal is an order placed in under 2 minutes on WhatsApp, with the info collected automatically and manual work removed — so the design has to be a guided WhatsApp flow, not a form bolted onto chat. Plan: WhatsApp Cloud API webhook drives a conversational flow (catalog → item + quantity → delivery address → confirm), validating each step so the order lands complete. Every order writes to an Order Management dashboard where TFC staff see incoming orders, update status (received → packed → out for delivery), and the customer gets automatic WhatsApp status updates — killing the manual back-and-forth. Built to scale as your hyperlocal delivery grows. Stack: Node/Python + WhatsApp Cloud API + a simple admin dashboard. I'd deliver the order-taking flow first so you can place a real test order, then the management side. Rating 5.0 stars. Do you already have a WhatsApp Business API number/BSP, or should I set that up with you? — Ricardo
₹22,000 INR in 16 days
0.4
0.4

Let's build this revolutionary WhatsApp-Integrated Ordering System for TFC together! As a skilled full-stack developer with a strong focus on both the frontend and backend, I possess the expertise needed to create a reliable, efficient, and scalable solution like the one you need. My proficiency in HTML, CSS, and JavaScript guarantees the creation of intuitive, fast-loading interfaces that enhance user experience. On the backend, my PHP skills will create secure systems and custom dashboards tailored specifically to your business needs. I also ensure that data handling using MySQL is optimized for excellent performance. I bring along comprehensive knowledge of payment gateway integration crucial to automating the payment side of your ordering process for a smooth customer experience. Additionally, my experience in software development beyond just delivery makes me a valuable asset. I prioritize understanding your unique vision to provide tailored solutions that directly address your business goals. Finally, my commitment to providing long-term support ensures your satisfaction across performance optimization, bug fixing, and future enhancements. Let's team up to revolutionize how TFC operates and increase your repeat customers too!
₹13,000 INR in 4 days
0.0
0.0

Hi, your time is valuable so I'll keep this short. I understand exactly what you're looking to achieve. I'll build or improve your solution using Mobile App Development, Project Management, Cloud Computing, AI Development, Inventory Management, Customer Support, Payment Gateway Integration, API Integration, Database Management and Software Development, keeping the code clean, the functionality reliable, and everything aligned with your requirements. My focus is on delivering a solution that works right the first time, not just getting the job done. One quick question: is there anything you'd like me to prioritize before I get started? Rameen
₹27,750 INR in 2 days
0.0
0.0

Hello, I hope you're doing well. I came across your project and it immediately caught my attention. I can develop a whatsapp food ordering system as per your requirements. I have experience handling similar tasks and can confidently deliver high-quality work that meets your expectations. My approach is simple — understand your exact requirement, communicate clearly, and deliver results on time without compromising quality. Here’s what you can expect from me: * Clear and prompt communication * Attention to detail * On-time delivery * Work Satisfaction * Commitment to quality work I focus on building long-term relationships with clients rather than just completing one project. Your satisfaction is my priority. Let’s connect and discuss your project in detail so I can get started right away. Looking forward to working with you. Also I CAN START YOUR WORK FROM TODAY. Best regards, Narendra Sharma
₹17,500 INR in 7 days
0.0
0.0

Hi Yatish, I can build a fast, seamless WhatsApp ordering ecosystem for The Fresh Chicken House that minimizes order time to under 2 minutes and automates your entire backend. What I Will Deliver: Intuitive WhatsApp Flow: Interactive buttons for quick product/quantity selection, custom cutting preferences, and automatic add-on prompts (e.g., masala, eggs, lemon) before a seamless UPI/COD checkout. Automated Location Capture: Seamless integration with Google Maps API to fetch pinpoint customer delivery coordinates effortlessly. Robust Multi-Store Admin Dashboard: Real-time revenue tracking, automated inventory deduction with low-stock alerts, and custom order management (Accept/Reject/Assign). Streamlined Logistics: Dedicated Delivery Dashboards with live navigation and order details for your riders. Future-Ready Architecture: Clean codebase prepared for scale across Bengaluru, built to handle 1,000+ daily orders with <3 second load times. Technology Stack: Backend: Node.js / Python (FastAPI) Database: MongoDB / PostgreSQL (Optimized for fast inventory lookups) APIs: Official WhatsApp Business API (Meta), Google Maps API, Razorpay/PhonePe UPI Gateways Let's connect to discuss the API onboarding and lock in the timeline. Best regards, Saad A.
₹25,000 INR in 7 days
0.0
0.0

Hello Yatish, Your SRS is well thought out and shows you're building a complete WhatsApp commerce ecosystem—not just a chatbot. I can help transform this specification into a scalable, production-ready ordering platform that minimizes manual work while delivering a premium customer experience. My proposed architecture includes WhatsApp Business API, a secure backend (Node.js/Python), real-time order management, role-based admin and delivery dashboards, inventory automation, payment gateway integration (UPI/COD/Online), Google Maps integration, OTP authentication, and a cloud database designed to support multi-outlet expansion. The system will cover: • Complete WhatsApp ordering flow (under 2 minutes) • Automated order status notifications • Customer, Admin & Delivery dashboards • Inventory & billing integration • Reports & analytics • Role-based access & secure authentication • Scalable architecture for 1,000+ daily orders • AI-ready foundation for future features like voice ordering and recommendations I'll develop the project in modular milestones with clean, documented code, regular progress updates, and a deployment guide so your team can maintain and extend the platform confidently. I'm available to start immediately and would be happy to discuss the recommended tech stack, implementation roadmap, and milestone plan to bring THE FRESH CHICKEN HOUSE vision to life.
₹35,000 INR in 7 days
0.0
0.0

Hello Yatish, I have read your excellent SRS for THE FRESH CHICKEN HOUSE. I am a Software Engineer specializing in Python, scalable architectures, and WhatsApp Business API integrations. I can build this complete digital ordering ecosystem for you. My engineering methodology focuses on clean code, secure databases, and zero-downtime performance to support your future expansion. Technical Execution Plan: 1. WhatsApp Ordering Bot: I will build a fast, automated Python-based conversational flow via the WhatsApp API. It will seamlessly handle your entire customer journey (products, cuts, add-ons, Google Maps location, and UPI payments) strictly under 2 minutes. 2. Admin & Delivery Dashboards: I will develop a secure, responsive web dashboard to manage live orders, assign delivery staff, print invoices, and automatically deduct inventory in real-time. 3. Database & Reporting: I will design a robust PostgreSQL data architecture to securely store customer data and generate all your required daily, weekly, and monthly sales reports. I have recently built similar WhatsApp API systems and complex data processing pipelines. Your SRS is perfectly clear, and I am ready to start architecting the database today. Timeline: 2-3 Weeks Budget: ₹30,000.00 INR Best regards, Mohamed Ashraf
₹30,000 INR in 7 days
1.7
1.7

Hello, I can develop a complete WhatsApp ordering and order management system for THE FRESH CHICKEN HOUSE based on your SRS. I have experience building custom business automation solutions with WhatsApp API, payment gateway integration, inventory management, Google Maps, role-based dashboards, and scalable backend systems. The solution will include a seamless customer ordering flow, admin and delivery dashboards, inventory tracking, reports, notifications, and secure role-based access. I'll deliver clean, well-documented code, assist with deployment, and provide post-launch support. I'd be happy to discuss your preferred WhatsApp API provider, timeline, and provide a detailed fixed-price estimate after reviewing the project in more detail. Looking forward to working with you!
₹35,000 INR in 7 days
0.0
0.0

Hello! I have carefully reviewed your SRS and understand that you are looking for a complete WhatsApp ordering ecosystem rather than just a chatbot. I can develop a clean, scalable, and user-friendly solution with customer ordering, admin dashboard, inventory management, order tracking, and future-ready architecture. I recommend building the project in phases to ensure stability and quality. Phase 1 can include WhatsApp ordering flow, customer details, order management, and admin dashboard, while advanced features like AI recommendations and forecasting can be added later. I focus on clean development, regular updates, and clear communication throughout the project. I would be happy to discuss the workflow and create the best solution for your business.
₹20,000 INR in 7 days
0.0
0.0

Hello, This project is much more than a WhatsApp chatbot—it's the foundation of a scalable digital ordering system. Rather than trying to build every feature at once, I recommend starting with a solid MVP that can expand over time without rebuilding the architecture. The first phase would focus on a smooth WhatsApp ordering flow, customer data collection, order processing, confirmations, and integration with the required services through a scalable automation architecture. I build AI-powered business automation systems using AI Agents, workflow automation, API integrations, webhooks, and intelligent business workflows. My portfolio includes projects such as AI Customer Support and Lead Qualification Systems, which follow a similar architecture of collecting data, automating workflows, and integrating multiple business services. Your SRS also includes dashboards, inventory, payments, reporting, and future AI features. These are best implemented in phases to ensure a reliable, maintainable, and production-ready solution. As I'm building my reputation on Freelancer, I'm offering a competitive rate while focusing on delivering high-quality implementation and clear documentation. I'd be happy to discuss the MVP scope and recommend the best implementation plan for your business. Best regards, Khaled
₹15,000 INR in 14 days
0.0
0.0

Maintaing a proper and professional skillls in data entry type. Worked in a restaurant more than a year for recording there sales and expenses.
₹13,000 INR in 3 days
0.0
0.0

Bengaluru, India
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