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Remote Bilingual Spanish/English Customer Service Agent, Work at Home

Call Center handles after hour phone calls, provides messaging and message dispatch services for Doctors, Lawyers, Funeral Homes, Plumbers and other professional service companies.

Bilingual Native/Advanced English & Spanish

Reliable Power & Internet / or Inverter with Batteries

Windows PC with Microsoft Remote Desktop

Available ethernet port on home router

IP Phone or USB headset

Availability is a must. Call Center is 24x7. Dependability & Reliability are a must.

8 hour shifts, 40 hour work week

Days 7am to 3pm, Evening 3pm to 11pm

Overnight/Grave 11pm to 7am

1 weekend shift per week ( Sat / Sun ) is a must.

Full Time & Part Time Available ( part time must work at least 3 days per week including 1 weekend shift )

Pay starts at $3.00 USD per hour!

Job Description:

Processing incoming calls for various businesses throughout the United States and the world. Full training is provided. This is not a selling or "outbound calling" position. The clients we serve include service businesses, whose personnel are in the field and away from their business phones; medical and veterinary offices that often receive emergency patient calls after normal business hours and businesses that simply do not require an in-house receptionist.

Basic Requirements:

-Natural ability to communicate efficiently and courteously

-Empathetic and personable; professional demeanor

-Typing speed at least 40WPM

-**Solid command of the English/Spanish language. Literate in the spoken and written word in both languages. This is a must, if you are not 100% fluent and capable of understanding basic medical terminology please do not apply.

QUALIFICATIONS:

Be courteous, polite, neat in appearance, and possess good personal hygiene.

Be able to handle a heavy workload, while under time pressures, without sensitivity to stress.

Have an above-average interest in working with people, telephone and computer systems.

Have a pleasant voice and personality.

Have a retentive memory.

Be dependable and cooperative.

Have good spelling ability.

Have good accuracy with numbers.

Be willing to work in a team environment, as well as independently.

Be able to successfully complete company evaluations involving spelling, coding, adding, subtracting, comprehension, grammar, and vocabulary.

Be available to work scheduled hours as posted with reliability and dependability.

Have an above-average skill in reasoning with and using oral and written language.

Be able to accurately reason with information derived from simple numbers.

Have the flexibility to react quickly and appropriately to challenging situations.

Be able to work overtime, if circumstances require.

Be able to work daylight hours as well as evenings, weekends, and holidays as required.

Be able to adapt to varied work situations.

Kĩ năng: Tiếng Tây Ban Nha, Dịch thuật, Tiếng Anh (Mỹ), Hỗ trợ kĩ thuật, Tiếng Tây Ban Nha

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Về Bên Thuê:
( 4 nhận xét ) Miami, United States

ID dự án: #20318253

13 freelancer đang chào giá trung bình $6/giờ cho công việc này

victoriakiseliov

I can start immediately. I have worked as a Sales Representative in Daventry (Northamptonshire, UK). My computer skills are certified by ECDL European Certification([login to view URL]), I am used to CRMs and Excel Sheets i Thêm

$8 USD / giờ
(74 Nhận xét)
6.6
mapupe

HI future employer, I'm Cristian I have more than 5 years of experience in customer service, Tecnical support (Chat, email and phone). I worked in customer service for markets in Usa, Latin America and Europe, worked f Thêm

$3 USD / giờ
(1 Nhận xét)
2.6
Jandreagarcia

Hello, my name is Jennifer and I'm a bilingual lawyer and writer, my native language is spanish. I would be happy to help you, I'm working right now making transcriptions and translations for companies and people here Thêm

$5 USD / giờ
(1 Nhận xét)
1.0
RavenSolutions

I am specialize in marketing & design and excited for the opportunity to work with you in accomplishing your goals. We have developed thousands of campaigns and designs for clients all over the world. Rob H. could you Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
clement45

i am a Native English speaker from Manchester living in Spain for over 5 years. i have a degree in customer relations and been working for a call agent company in Spain

$8 USD / giờ
(0 Nhận xét)
0.0
dewardpolanco

Hola , buenas tardes. Mi nombre es Deward ,trngo 25 años Hablo inglés intermedio , español y portugués, tengo experiencia en call centers , actualmente trabajo en uno en el area de colecctions. Relevant Skills and E Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
soumya601

I Used to work for Dell technical support as an SME Relevant Skills and Experience Subject matter expert at Dell technical support

$6 USD / giờ
(0 Nhận xét)
0.0
jeheazu

Hello, I am applying for the position of an assistant in your company. I believe I have the necessary skills required for the position.I am an experienced assistant with over 3 years experience in customer support se Thêm

$2 USD / giờ
(0 Nhận xét)
0.0
raymondnelson

I have over 5 years of customer service experience, actually I'm [login to view URL] and spanish. I can translate english-spanish or viceversa.

$8 USD / giờ
(0 Nhận xét)
0.0
Gonzalezisabelle

I speak both English and Spanish. I’d like to help! I’m good helping people!

$5 USD / giờ
(0 Nhận xét)
0.0
erickjuan

We are a call center with experienced bilingual agents (English and Spanish). We train our agents to be fully qualified to give the best customer service possible.

$15 USD / giờ
(0 Nhận xét)
0.0
sandboxlatam

I have a vast experience in customer service, I have worked in Honduras as a dispatch agent and have done this with high success, As well as an agent in Brazil having to work with people over 100 countries. I am 100% a Thêm

$5 USD / giờ
(0 Nhận xét)
0.0
CarlosESM

Greetings, My name is Carlos Esteban Salinas Morales, i'm 27 years old, I live in Mexico city. I speak Spanish (native Mexican), French and English. I have experience in sales via telephone, I have worked in teleperfor Thêm

$3 USD / giờ
(0 Nhận xét)
0.0