We require a responsible and “technically savvy” person to help answers support emails for a software product that my company sells. You will be given a download of the software and a pre-written responses to help customers.
The vast majority of the emails that you answer can be sent by copy/pasting a pre-written template. However some emails will require that you formulate a custom response or edit the templates to help resolve the customer's problem.
You will be able to answer the emails at your leisure as long as you log in at least once ever 24 hours to do so.
Please bid your hourly rate for answering the emails. After choosing the person for this job I will escrow 20 hours of funds. Full NDA and please PMB with your qualifications for this.