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I need an experienced recruiter who knows the iGaming space well enough to spot a stand-out Lead of Customer Service. The brief is straightforward: source, screen, and present qualified candidates who have solid iGaming exposure—any platform is acceptable— and who clearly demonstrate sharp problem-solving abilities. You will handle the complete recruitment cycle: talent mapping, proactive head-hunting, résumé short-listing, first-round interviews, and reference checks. I’m happy to join for the final interviews once you have a shortlist of three to five strong contenders. Deliverables • A concise search plan outlining target markets and timelines • Weekly progress updates with outreach metrics • Final candidate dossier for each shortlisted professional, including résumé, interview notes, salary expectations, and availability Acceptance criteria • At least three candidates meet all must-have requirements and are ready for final interview within the agreed timeline. • Clear evidence of each candidate’s iGaming background and problem-solving achievements. If you have a proven track record placing senior customer service talent in the betting or casino sector and can move fast, let’s get started.
Project ID: 40563412
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16 freelancers are bidding on average $447 USD for this job

Greetings! I will recruit a Lead of Customer Service for your iGaming company. I will source, screen, and present qualified candidates with iGaming experience and problem solving skills. I will handle the full cycle and deliver a shortlist. I have iGaming recruitment experience. Send your role requirements and timeline. Thanks, Revival
$250 USD in 7 days
8.1
8.1

Hi, I'd love to help with this search. I've managed recruitment projects from sourcing through screening, interviews, and shortlist preparation, and I've found that specialist roles are rarely filled by relying on job boards alone. The strongest candidates usually come from targeted searches, direct outreach, and consistent follow-up. For this role, I'd focus on identifying customer service leaders with proven iGaming experience, looking beyond titles to understand how they've handled escalations, led teams, improved service metrics, and solved operational challenges. My goal would be to present a shortlist of candidates who are not only qualified on paper but are also a strong fit for your business. You can expect clear weekly updates, organized interview notes, and a structured hiring process from start to finish. I'd love to discuss your timeline and begin mapping the market right away.
$500 USD in 15 days
1.2
1.2

As a seasoned talent acquisition specialist with a successful track record in the iGaming industry, I fully understand what it takes to identify top-tier leaders in customer service. My familiarity with multiple iGaming platforms has given me unique insights into the skillset and problem-solving abilities that are crucial for success in this field. Owing to my astute market analysis and proactive head-hunting strategies, I've consistently delivered exceptional candidates even within the tightest timelines. In-depth screening is my forte. My approach involves reviewing resumes not just for keywords but also for substantial demonstrations of relevant experience and achievements to ensure all your 'must-haves' are competently fulfilled. Furthermore, my comprehensive interview notes combined with rigorous reference checks enable me to provide you with a clear, concise candidate dossier that truly highlights each individual's iGaming background and ability to tackle complex problems. My dedication to student success through concept-based learning as a college tutor mirrors my commitment to professional success as a recruiter. I promise transparent and timely communication with you regarding my outreach metrics and weekly progress reports. By choosing me, you'll gain not just an experienced iGaming recruiter but also valuable strategic insights and regular collaborative updates on our progress toward finding your ideal Lead of Customer Service from the iGaming space.
$400 USD in 3 days
0.0
0.0

Hi! I'd love to help you find an exceptional Lead of Customer Service for your iGaming business. I have experience managing full-cycle recruitment, from talent mapping and proactive headhunting to screening, interviewing, and reference checks. I understand how important it is to identify candidates who not only have solid iGaming experience but also excel at problem-solving, leadership, and customer-focused decision-making. I'll create a targeted search strategy, actively source qualified professionals across relevant markets, conduct thorough first-round interviews, and provide a carefully vetted shortlist of 3–5 candidates complete with interview notes, salary expectations, availability, and reference feedback. You'll also receive weekly progress updates with clear outreach metrics, so you'll always know where the search stands. I work efficiently, communicate consistently, and focus on quality over quantity to ensure you only meet candidates who genuinely fit your requirements. I'd be excited to discuss your preferred target markets, hiring timeline, and team culture so I can begin the search right away. I look forward to helping you secure the right leader for your customer service team!
$500 USD in 7 days
0.0
0.0

Now i worked at Japfa Comfeed Indonesia as Recruitment new hire and HR Business Partner. I have worked here for 5 years
$500 USD in 7 days
0.0
0.0

Hello! I would love to help with your iGaming Customer Service Recruitment project. I have experience with Technical Writing, Report Writing and Customer Service. I can create recruitment documents, job descriptions, interview questions and candidate reports with clear and professional language. I'm fluent in Portuguese and English, so I can help with PT-EN communication and translate materials if needed. I'm detail-oriented, organized and I meet deadlines. I can deliver the complete work in 7 days as requested. Even though I'm new on this platform, I am very dedicated and will give 100% to this project. My offer is $450.00 USD total for 7 days of work. Let's schedule a quick call to discuss your requirements?
$500 USD in 7 days
0.0
0.0

I noticed your need for an experienced recruiter in the iGaming space to find a standout Lead of Customer Service. My team specializes in sourcing top talent for service industries, ensuring a seamless recruitment process. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! We excel in talent mapping, head-hunting, and candidate screening, ensuring we present you with the best candidates with solid iGaming exposure and exceptional problem-solving skills. Can we discuss your timeline for final interviews and the specific must-have requirements for the candidates you seek? Regards, Hamza
$400 USD in 7 days
0.0
0.0

I'm a leader in my life and in video games, which makes me the right person for this project. I just need help finding a platform where people can apply to be hired in contact with them.
$500 USD in 7 days
0.0
0.0

Dear Hiring Manager, I am an experienced Talent Acquisition professional with 17+ years of expertise in end-to-end recruitment across gaming, customer care, technology, and corporate functions. My experience includes hiring for high-volume customer support operations as well as specialized frontend and backend technology roles. As a Subject Matter Expert in Talent Acquisition, I have successfully managed the complete recruitment lifecycle, including workforce planning, sourcing strategies, stakeholder management, candidate assessment, employer branding, offer negotiations, and onboarding. I possess strong expertise in recruiting for frontend technologies such as React.js, Angular, Vue.js, HTML, CSS, and JavaScript, as well as backend technologies including Java, .NET, Python, Node.js, PHP, APIs, cloud platforms, and database technologies. My strengths include building robust talent pipelines, reducing time-to-hire, improving candidate experience, and partnering closely with business leaders to deliver high-quality talent aligned with organizational objectives. I am confident that my recruitment expertise, industry knowledge, and ability to attract top talent would enable me to make an immediate and positive contribution to your organization. Kind regards, Hemant Hingmire Talent Acquisition | HR Operations | UAE Labour Law | WPS & MOHRE Compliance Dubai, UAE
$450 USD in 3 days
0.0
0.0

Hello. I’m a dedicated and results-driven freelancer from South Africa with a strong focus on delivering high-quality work that helps clients achieve real results. I take the time to fully understand each project’s goals, communicate clearly throughout the process, and provide solutions that are both professional and reliable. Your project for an iGaming Customer Service Recruiter aligns perfectly with my expertise. With a background in talent mapping, head-hunting, and conducting first-round interviews, I can efficiently source top candidates who excel in problem-solving within the iGaming industry. While I am new to freelancer, I have tons of experience and have done other projects off site. I’m confident I can help you build a polished, high-converting system that supports your business goals. I’d love the opportunity to discuss your project further and see how I can contribute. Regards, Byron Walbrugh
$400 USD in 7 days
0.0
0.0

I’m applying because I enjoy being the person clients can rely on. In my past roles I handled calls, tracked follow-ups, and made sure data was 100% correct so clients got answers fast. I see your company as the right place to use those skills to support clients, meet targets, and make sure every recruitment project runs smoothly.
$500 USD in 7 days
0.0
0.0

Hello, I am interested in supporting your recruitment project for a Lead of Customer Service within the iGaming industry. I have strong research, communication, and organizational skills, and I am confident in my ability to identify qualified candidates through structured sourcing and screening processes. My approach would begin with understanding your hiring requirements and creating a targeted search strategy. I would research suitable talent pools, source potential candidates through professional networks and recruitment platforms, conduct initial screenings, and organize candidate information in a clear and structured format. Throughout the process, I would provide regular progress updates, maintain accurate documentation, and ensure smooth communication. I am detail-oriented, proactive, and committed to delivering high-quality work within agreed timelines. I understand the importance of evaluating both technical experience and soft skills, including leadership, customer service expertise, and problem-solving abilities, to ensure only the strongest candidates are presented for final interviews. I would welcome the opportunity to discuss your hiring goals and how I can contribute to a successful recruitment process. Thank you for your time and consideration. Kind regards, Putri Annesya
$500 USD in 7 days
0.0
0.0

Hi there, I am an experienced recruiter with a strong network and deep understanding of the iGaming space. I can help you source, screen, and headhunt a standout Lead of Customer Service who possesses solid iGaming exposure and sharp problem-solving skills. I will manage the complete recruitment cycle to deliver the following core requirements: 1. Talent Mapping & Head-Hunting: Proactively scouting target markets and platforms to find top customer service seniors from the betting or casino sector. 2. Screening & First-Round Interviews: Conducting deep-dive interviews to verify their iGaming background and core problem-solving achievements. 3. Final Shortlist: Presenting a solid shortlist of 3 to 5 strong contenders ready for your final interview. Deliverables I will provide: - A concise search plan outlining target markets and clear timelines. - Weekly progress updates featuring comprehensive outreach metrics. - A final candidate dossier for each shortlisted professional (including résumés, structured interview notes, salary expectations, and availability). I understand your acceptance criteria perfectly and will ensure all presented candidates are verified, highly qualified, and ready to move fast. Let's connect in the chat so we can discuss your target markets and launch the search plan immediately! Best regards, Izzah N.
$450 USD in 5 days
0.0
0.0

Hello, I would be pleased to support your search for a high-performing Lead of Customer Service with proven iGaming experience. I have experience managing end-to-end recruitment processes, from talent mapping and proactive sourcing to candidate screening, interviewing, reference checking, and shortlist presentation.. My recruitment process includes: Developing a concise search plan with target markets and project timeline. Conducting proactive outreach and providing weekly progress reports with sourcing metrics. Reviewing and shortlisting qualified candidates based on your must-have requirements. Performing structured first-round interviews to assess leadership capability, customer service expertise, and problem-solving skills. Completing professional reference checks before presenting the final shortlist. Delivering comprehensive candidate dossiers, including résumés, interview summaries, salary expectations, notice periods, and availability for final interviews. My objective is to present three to five highly qualified candidates who are interview-ready within the agreed timeline while maintaining clear communication and regular progress updates throughout the engagement. I look forward to discussing your hiring priorities and helping you secure the right customer service leader for your team. Best regards,Hazira
$500 USD in 7 days
0.0
0.0

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