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We are looking for a reliable and skilled individual with strong computer knowledge and experience installing software. Requirements: Very good computer skills Able to install and resolve software installation issues Fast typing speed Comfortable using remote access tools Good written communication skills Main Responsibilities: Reply to customer emails based on the criteria and guidelines provided Provide technical support to customers Assist customers through remote sessions when required Follow company procedures when responding to inquiries Working Hours: 10 hours per day 30 days per month will have contract for 1 year at least and renewable If you are interested, please send your proposal including your expected monthly salary. We look forward to working with you.
Project ID: 40445338
88 proposals
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Active 15 hours ago
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Hello, I am interested in this long term support role and have strong experience with software installation, remote technical assistance, customer communication, and troubleshooting across Windows based environments. I am comfortable handling customer emails, guiding users through installations remotely, resolving technical issues efficiently, and following structured support procedures. I have fast typing skills, reliable availability for full time work, and experience using remote access tools for live customer assistance. My expected monthly salary is negotiable depending on workload and support scope, and I am available to start immediately.
$500 USD in 7 days
0.0
0.0
88 freelancers are bidding on average $558 USD for this job

Hi, I have years of experience providing technical support, software installation assistance, and customer communication. I am confident working with remote access tools and helping customers resolve installation and setup issues quickly and professionally. I type fast, communicate clearly, and always follow company procedures carefully. I understand how important reliable support is for customers, especially when technical issues need urgent attention. I am available for long-term work and can commit to the required schedule. My expected monthly salary is 300 USD. I would be happy to discuss the role further and start as soon as possible. Thank you
$300 USD in 30 days
7.8
7.8

AM READY TO START ASAP: TECHNICAL SUPPORT & CUSTOMER SERVICE – SOFTWARE INSTALLATION, REMOTE ASSISTANCE, EMAIL RESPONSES Hello, I am John K., MSc Econ & Statistician, 15+ years, 1,000+ projects, 4.9⭐. My expertise includes technical support, software installation, remote assistance (TeamViewer/AnyDesk), fast typing, and customer email management. My understanding is: You need a reliable individual with strong computer knowledge and software installation experience. Responsibilities: reply to customer emails per guidelines, provide technical support, assist via remote sessions, follow company procedures. Working hours: 10 hours/day, 30 days/month, 1-year renewable contract. Expected monthly salary: $1,500 USD. I will deliver: ✅ Fast, accurate email responses following your guidelines. ✅ Remote support for software installation and troubleshooting. ✅ Professional customer service with full procedure compliance. I am ready to begin. Let's connect via chat to receive your guidelines and access details. Respectfully, John K.
$250 USD in 7 days
6.3
6.3

Hello, I understand you are looking for a reliable technical support person who can handle software installation, customer communication, and remote troubleshooting on a consistent daily schedule. I have strong computer skills and hands-on experience with software installation, configuration, and resolving technical issues across different systems and environments. I’m also comfortable working with remote access tools and guiding users step-by-step during support sessions. Here’s what I can help with: • Installing and troubleshooting software issues • Handling customer support emails in a clear and professional manner • Providing remote assistance through tools like TeamViewer/AnyDesk • Following structured support guidelines and company procedures • Maintaining fast response times and accurate communication I am comfortable with long working hours and consistent daily schedules (10 hours/day, 30 days/month) and can commit to a long-term contract if everything aligns well. I focus on being reliable, responsive, and easy to communicate with, especially when supporting non-technical users. Expected monthly salary: open to discussion based on exact workload and responsibilities I would be happy to discuss your workflow and support process in more detail to understand your expectations clearly before we start.
$500 USD in 7 days
6.1
6.1

Hello, I understand you need a skilled individual for full-time support assistance, capable of resolving software installation issues and providing technical support. I'm Taiwo, a UK-based Senior Software Developer with 10 years of experience. My background includes roles at IBM, UK Government, BMW, and Sky. My experience in building and supporting complex systems, along with my strong computer skills and master's degree in Cyber Security, makes me a great fit for this role. My skills include: - Excellent computer skills and problem-solving capabilities. - Experience with remote access tools and software installation. - Strong written communication and customer support skills. Relevant projects: ⏺ I have worked on support tickets to solve client issue at Burendo Ltd. ⏺ During my time at Sky, I was responsible for developing and delivering in-house sky components as well as providing support for the application. I am prepared to dedicate 10 hours per day, 30 days per month to provide excellent support and resolve technical issues efficiently. I am also comfortable following company procedures and guidelines. My expected monthly salary is £2,500. If you find my qualifications align with your needs, I am available to start immediately.
$600 USD in 7 days
4.8
4.8

With over a decade of experience in providing comprehensive technical support and troubleshooting services, I am confident that I am the perfect fit for this project. I have widely worked with various desktop systems, servers, switches and routers, equipped with the skillset to handle any IT-related tasks. My certifications from Cisco and RedHat validate my abilities to install software and resolve any installation issues that may arise. My dedication to excellence is reflected in my typing speed which allows me to swiftly respond to customer inquiries without compromising quality. My solid written communication skills ensure all customer emails are addressed according to company procedures. I am also accomplished using remote access tools such as Anydesk, making remote sessions for assisting customers a seamless experience. I not only meet the essential requirements outlined for this job but exceed them. My availability for 10 hours daily, 30 days a month sets me apart as a dedicated professional ensuring the smooth running of your operations, resolving issues with minimal delay. If you're looking for someone reliable and efficient, with vast experience and the ability to adapt in real-time, then I'm your guy. Let's set off on a productive partnership.
$700 USD in 7 days
4.0
4.0

Hello, I am interested in this position. I have strong computer knowledge, experience in software installation, troubleshooting, remote access support, and customer communication. I can handle customer emails professionally and provide technical assistance efficiently. I am available for full-time work and long-term commitment. I look forward to working with your team. Please have a quick chat discussion and let me know your thoughts. When can we discuss? Regards
$500 USD in 2 days
3.7
3.7

Hi, I am interested and can start working immediately after bid acceptance. Please message me so we can discuss the details. Best Regards, Faisal
$400 USD in 30 days
3.7
3.7

Hi, I’m Jessica, and I have over 5 years experience providing technical support, installing software, resolving setup issues, and assisting customers through clear written communication. I’m comfortable working with remote‑access tools, troubleshooting in real time, and following structured procedures to ensure every customer receives accurate, consistent guidance. In previous roles, I’ve handled: - Software installation and configuration across Windows and Mac - Diagnosing installation errors and resolving conflicts quickly - Email‑based customer support with clear, friendly communication - Remote sessions to walk users through fixes step‑by‑step - High‑volume inboxes with fast, organized responses - Detailed logging and adherence to company guidelines I type quickly, work efficiently, and maintain a calm, professional tone even when customers are frustrated. I’m reliable, disciplined, and comfortable with long‑hour schedules when needed. For a full‑time, 10‑hours‑per‑day, 30‑days‑per‑month contract, my expected monthly salary is $2000. I’m available to begin immediately and committed to long‑term, stable collaboration. Best regards, Jessica
$2,000 USD in 30 days
3.9
3.9

Hello, I’m an IT expert with over 20 years of experience in the industry. I hold certifications as a Cisco Certified Networking Professional (300-100 and 300-115), Linux Certified Professional (LPI 101, 102, 103), Red Hat Certified System Administrator, VMware Certified Professional (versions 4, 5, and 5.5), as well as being a Microsoft System Administrator/Engineer from 2003 to 2022 and AZ104
$600 USD in 30 days
3.6
3.6

Having worked as an Excel and data specialist, I have a strong foundational knowledge of computer systems that is vital for installing and resolving software issues. On top of that, my extensive experience in using remote access tools will prove valuable in assisting your customers through remote sessions. I am also well-versed in providing technical support and adhering to company procedures when responding to inquiries. Beyond my technical skills, I bring to the table a genuine service-oriented mindset and excellent communication abilities which will be crucial in replying to customer emails and offering a satisfactory experience to clients. Furthermore, my fast typing speed is an additional asset that ensures prompt responses and efficient troubleshooting. In conclusion, what separates me from the crowd is my focus on building reliable and structured systems that are intended for long-term use – not just temporary fixes; this resonates with your need for someone you can depend on for a year or longer. If you choose me, you'll be selecting not only a skillful individual but also a disciplined professional who understands the importance of consistent quality work in meeting the needs of your customers. Let's embark on this journey together!
$300 USD in 30 days
3.6
3.6

Hi there, I am very interested in this opportunity and believe my experience and skills make me a strong fit for your team. I have excellent computer knowledge, strong experience with software installation and troubleshooting, and I am comfortable assisting customers through remote access tools. I also have fast typing skills and can communicate professionally with customers through email and chat support. In my previous work experience, I handled customer support tasks, technical assistance, data management, and daily computer-based operations efficiently. I am reliable, quick to learn company procedures, and capable of working long hours with dedication and professionalism. I am available to work 10 hours per day and committed to long-term cooperation. My expected monthly salary for this position is $300–$400, depending on the workload and responsibilities. I look forward to the opportunity to work with your company. Best regards, Safdar Khalil
$250 USD in 30 days
3.4
3.4

Hello, I am very interested in this opportunity and believe my technical and communication skills make me a strong fit for the role. I have solid experience working with software installation, troubleshooting common system issues, and assisting users remotely in a clear and professional manner. I am comfortable using remote access tools and can guide customers step-by-step to resolve technical problems efficiently. In addition to my technical background, I have strong written communication skills and experience handling customer support tasks with patience and attention to detail. I understand the importance of following company procedures, responding promptly to inquiries, and maintaining a professional tone in all customer interactions. I also type quickly and work well in structured, high-volume environments that require consistency and reliability. I am available for long-term collaboration and comfortable with the required working schedule. I value clear communication, meeting deadlines, and providing dependable support that helps customers feel confident and assisted throughout the process. My expected monthly salary for this role is $700, depending on the exact responsibilities and workflow expectations. I would be happy to discuss the position further and answer any questions you may have. Best regards, Darry
$700 USD in 7 days
3.1
3.1

Hello, I reviewed your project and it aligns well with my experience in technical support, customer communication, and remote software assistance. I have previously assisted customers with software installation, troubleshooting, remote-access support, email handling, and technical issue resolution while following structured support procedures and response guidelines. I understand you need a reliable long-term support professional to handle customer emails, provide software installation assistance, resolve technical issues, and support customers through remote sessions when needed. I am comfortable working with remote-access tools, managing support workflows, and maintaining professional communication with customers throughout the process. My approach focuses on fast response handling, clear technical guidance, accurate troubleshooting, and maintaining organized customer-support communication. I am available for long-term commitment and comfortable with the required work schedule. Expected monthly salary: USD 250–350 depending on workload, complexity of support tasks, and support volume. Could you please confirm the primary software/products involved and whether support is mainly Windows-based or cross-platform?
$260 USD in 7 days
3.0
3.0

Hello, I am A university Lecturer and highly skilled technical professional with extensive experience in software engineering and hardware troubleshooting, making me an ideal candidate for this support role. My background as a Full Stack Developer and former business owner has provided me with the deep technical intuition needed to resolve complex installation issues and guide customers through remote sessions with ease. I am a fast and accurate typist with excellent written communication skills, honed through years of drafting technical documentation and lecturing. I am fully prepared to commit to the 10-hour daily schedule and am looking for a long-term, stable partnership where my reliability can serve as an asset to your company.
$500 USD in 7 days
2.8
2.8

Hi, I am interested in this position and confident in my strong computer skills, including software installation and troubleshooting. I have experience handling customer support emails and providing technical assistance through remote access tools. I can communicate clearly in writing and follow company procedures accurately and professionally. My expected monthly salary for 10 hours per day, 30 days per month, is $600 (negotiable) Looking for your reply. Thanks Mehadi
$250 USD in 1 day
2.9
2.9

⭐⭐⭐⭐⭐ We are interested in providing Full-Time Support assistance as per your requirements for 10 hours daily. CnELIndia brings professionals with strong computer skills, software installation and troubleshooting experience. Our team excels in fast typing, remote access tools, and clear written communication. We will reply to customer emails following your guidelines, offer technical support, and assist via remote sessions. Commitment: 10 hours per day, 30 days per month, for a minimum 1-year renewable contract. Expected monthly salary: 900 USD. How CnELIndia team can help successfully complete the project: Assign dedicated specialist, provide team backup, ensure ongoing training on procedures, monitor daily performance, and manage quality control for consistent service delivery. Looking forward to partnering with you for excellent customer service.
$500 USD in 7 days
3.1
3.1

Greeting! Reliable technical support with strong software installation skills, remote session assistance and professional customer communication — ready for a long-term engagement. Here's how we can help: - Reply to customer emails accurately and professionally following your provided criteria and guidelines - Provide technical support including software installation troubleshooting and issue resolution - Assist customers through remote sessions using tools like TeamViewer, AnyDesk or equivalent - Follow company procedures consistently across all customer interactions and inquiries We are a team of 62 professionals with over 9 years of experience in technical customer support, software installation assistance and remote session management for long-term contracts. We are comfortable with 10 hours per day, 30 days per month and fully committed to a 1-year renewable contract arrangement. Quick questions before we confirm: What software products will support agents primarily be assisting customers with? And which remote access tools does your company currently use? Share the contract details and we are ready to begin immediately.
$500 USD in 7 days
3.1
3.1

My skills and professional background encompass everything you need for your full-time support position. With an understanding of IT installation and problem resolution, accompanied by fast typing speed and good written communication, I am confident in my ability to efficiently reply to customer emails while providing thorough technical support. Additionally, working remotely using various tools has long been part of my repertoire. This saves the time and effort that comes with a commute and ensures that I am available readily throughout the day. My track record not just as a generin virtual assistant but also within specific domains such as video production, graphics, telemarketing, lead generation, content writing and email marketing will enhance my capacity to work with you. Lastly, my experience yields reliability garnered from traversing multiple industries effectively and tailored to each's nuances. Through effective time-management, I am confident that I can maintain the 10-hour workday consistently over a long contract period. To bring all these qualities to bear on your project would be both a challengeustomed tonością a great opportunity for us to grow together. Let's connect and script your future-business success story together!
$500 USD in 30 days
2.5
2.5

Hi I resolve customer complaints in a way that turns them into longterm clients. Not only I resolve issues I build trust and a relationship so they feel they made a right choice. I deliver a service quality exceeding expectations of clients by going above and beyond and always look for longterm relationships. Want to discuss further? Lets chat. Best Nasir
$1,000 USD in 30 days
1.6
1.6

Hello, When customers run into software installation issues or don’t get timely support, it quickly becomes frustrating for both the client and the business. You need someone who can respond clearly, troubleshoot patiently, and keep support running smoothly without creating more delays or confusion. That’s where I can help. I have strong computer skills, fast typing speed, and experience handling customer communication, technical support, and administrative tasks in remote environments. I’m comfortable assisting customers step-by-step, using remote access tools, troubleshooting installation issues, and following support procedures carefully. I am also reliable, organized, and quick to learn new systems, which helps me handle large volumes of emails and support requests efficiently while maintaining professional communication. I’m available for long-term work and can fully commit to the required schedule. My expected monthly salary is flexible based on responsibilities and workload. I would love the opportunity to work with your team. Best regards, Patience
$500 USD in 7 days
1.2
1.2

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