
Closed
Posted
Paid on delivery
I need an experienced support specialist who can resolve day-to-day technical issues through secure remote tools and, when required, come on-site to put hands on the hardware. Typical tickets range from operating-system glitches and network hiccups to application errors in standard office software, so I’m after someone comfortable jumping between desktops, laptops, printers, and basic network gear. Clear, plain-language explanations are important to me; I want staff to understand what went wrong as well as how it was fixed. When a visit is necessary, I’ll schedule it in advance—travel time and any parts used can be itemised separately. Deliverables for each incident: • Root-cause diagnosis and fix • A concise written summary (steps taken, settings changed, next-time advice) • Confirmation that the user is fully operational before the ticket is closed If you have a strong record of combining responsive remote assistance with reliable on-site work, let’s set up a brief call so I can outline the current queue and arrange the first assignment.
Project ID: 40515342
17 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
17 freelancers are bidding on average ₹1,012 INR for this job

With a robust 10+ years of experience in the IT industry, specializing in Network Administration and Security, I bring strong aptitude for troubleshooting complex issues effectively. This proficiency has not only enabled me to swiftly address various network hiccups but also allowed me to cultivate clear, plain-language explanations so individuals can grasp what went wrong and how it was resolved. I believe this will be an invaluable asset as your Hybrid Remote & Onsite IT Support. Apart from my usual remote-support arsenal, I am skilled and familiar with hands-on work, having installed and configured numerous servers, routers, switches within multi-vendor storages like the ones you use (IBM, EMC, HP and Huawei) in addition to my primary focus on part of network security with Palo Alto, Cisco ASA series, Firepower NGFW, Fortinet amongst others; making me exceedingly comfortable switching between desktops, laptops, printers and basic network gear. Moreover, I hold professional certifications such as CCNA & CCNP (Routing & Switching), CCNP Security , CCNP Data Center coupled with MCSA 2012 that solidify my knowledge base. My responsiveness with remote support paired with reliability in onsite work ensure quick turnaround times while also maintaining quality service delivery. I am confident that my proficiency in root-cause diagnosis and fixing issues rapidly without compromising on clarity and thoroughness of documentation would be valuable assets for your organization.
₹1,500 INR in 1 day
6.1
6.1

As a seasoned professional and expert multitasker in both remote and on-site operations, I can confidently handle all your IT support needs. My extensive background in Linux administration combined with my flair for problem-solving positions me perfectly to resolve the wide array of issues you might encounter. Effective communication to users is paramount for me, I pledge to offer clear, comprehensible explanations for all glitches and the measures taken to fix them. Throughout my career, I have prioritized root-cause diagnosis and definitive resolutions, precisely what you seek in your deliveries. My passion for thoroughness is accompanied by a knack for being concise hence you can expect well-written summaries that span the steps taken, settings modified as well as future advice. Rest assured that no ticket will close until every user is fully operational as post-resolution verification is crucial for me. Additionally, my experience in deployment management combined with the hands-on skill-set I possess in Node.js and PHP stacks aligns proficiently with some of the needs of this project. Equipped with this unique blend of attributes, let’s connect and discuss how I can help minimize your workload while maximizing your technological efficiency.
₹1,050 INR in 7 days
3.5
3.5

Hi, I can help with both remote and on-site IT support tasks. I have experience troubleshooting operating system issues, software errors, printer problems, user account issues, and basic network connectivity across Windows-based environments. For every ticket, I'll provide a clear diagnosis, implement the required fix, document the steps taken, and ensure the user is fully operational before closing the issue. I also focus on explaining solutions in simple terms so users understand what happened and how to avoid similar problems in the future. I'd be happy to discuss your current support queue and see how I can assist.
₹600 INR in 1 day
0.0
0.0

I dedicate my free time to freelance technical assistance. I provide direct, reliable desktop and network engineering support for individual users and small companies, including managing and maintaining infrastructure for businesses like Vision Infotech and Care Infotech. Whether you need desktop troubleshooting, an emergency network fix, firewall configuration, or ongoing IT support, I deliver enterprise-grade solutions with freelance flexibility
₹1,400 INR in 7 days
0.0
0.0

chin tapak dum dum Sure — here’s a **~100-word IT project description** for **OmniSupport**: **OmniSupport** is a hybrid IT support solution designed to provide efficient remote and onsite technical assistance for businesses of all sizes. The platform ensures quick issue detection, troubleshooting, and resolution to minimize downtime and improve productivity. Remote support enables instant assistance for software, network, and system-related problems, while onsite support handles hardware installation, maintenance, and complex technical issues. OmniSupport integrates ticket management, real-time monitoring, and service tracking to improve response time and customer satisfaction. By combining flexibility, speed, and reliability, OmniSupport helps organizations maintain secure, stable, and uninterrupted IT operations in today’s fast-paced digital environment.
₹600 INR in 7 days
0.0
0.0

Hello, I am writing to express my strong interest in the Virtual Assistant position to support your Company Director. With a solid background in executive assistance and a specialized understanding of the UK legal and financial systems, I am confident in my ability to deliver reliable, high-level daily support and effectively manage your diverse range of projects. Throughout my career, I have thrived in fast-paced, multi-tasking environments. I understand that supporting a director requires not only flawless organization and proactive problem-solving but also absolute reliability. Whether managing complex calendars, handling sensitive correspondence, or overseeing multi-layered tasks, I pride myself on staying one step ahead to streamline operations. As a virtual assistant, I am fully equipped with the digital tools and communication skills necessary to provide seamless remote support. I am highly adaptable, eager to take on varied projects, and dedicated to maintaining the highest standards of confidentiality and professionalism. Thank you for considering my application. I would welcome the opportunity to discuss how my skills and background align with the Director's daily needs and the company's upcoming projects. Sincerely, Roger TCHOUGBO
₹1,050 INR in 7 days
0.0
0.0

Experienced Technical Support Specialist with 5+ years of expertise in Apple products, customer service, and Tier 2 technical support. I specialize in troubleshooting macOS, iPhone, iPad, iCloud, Apple ID, VPN, hardware, and software issues. I have extensive experience supporting customers and employees across the USA and Canada, delivering remote IT support, hardware coordination, and exceptional customer service. My expertise includes: ✔ Apple macOS, iPhone & iPad Support ✔ Tier 2 Technical Troubleshooting ✔ Remote IT Help Desk Support ✔ VPN & Network Troubleshooting ✔ Azure Password Reset & Account Support ✔ FileVault, Disk Utility & System Diagnostics ✔ Hardware Replacement Coordination ✔ Email, Chat & Customer Support ✔ Excellent Communication & Problem Solving I am committed to providing fast, professional, and customer-focused solutions while ensuring high client satisfaction.
₹800 INR in 7 days
0.0
0.0

I am interested in providing technical support for your environment. I have hands-on experience troubleshooting Windows/Linux systems, networking issues, software errors, user support, and hardware-related problems. I can efficiently diagnose root causes, resolve issues remotely, and provide clear documentation of the work performed. I understand the importance of explaining solutions in simple language and ensuring users are fully operational before closing a ticket. I am also available for on-site assistance when required and can work professionally with desktops, laptops, printers, and basic network equipment. I am confident I can deliver reliable, responsive support and would be happy to discuss your current requirements and first assignment. Thank you for your consideration.
₹1,050 INR in 7 days
0.0
0.0

I am very comfortable for day to day tasks operations and troubleshoot the things. I have also have knowledge of printers, laptops and desktops related things
₹1,050 INR in 7 days
0.0
0.0

Hello, I would be excited to work on this project. I have the skills and experience required to deliver high-quality results efficiently and on time. What sets me apart is my attention to detail, clear communication, and commitment to exceeding expectations. I take ownership of every project and ensure that the final deliverable is accurate, reliable, and aligned with your requirements. I am available to start immediately and would be happy to discuss your goals, timeline, and any specific requirements. I am confident I can provide a solution that adds real value to your project. Looking forward to collaborating with you. Best regards
₹1,050 INR in 7 days
0.0
0.0

Hello, I am an experienced IT Engineer with hands-on expertise in Technical Support, Network Administration, System Administration, Desktop Support, and Remote Troubleshooting. I regularly support users with day-to-day IT issues, including: ✅ Windows, Linux, and basic macOS troubleshooting ✅ Desktop and Laptop Support ✅ Printer and Peripheral Issues ✅ Network Connectivity Troubleshooting ✅ Software Installation and Configuration ✅ User Support and Helpdesk Services ✅ Remote Assistance via AnyDesk, TeamViewer, and RDP ✅ Router, Firewall, and Basic Network Equipment Support I understand the importance of identifying the root cause, resolving issues efficiently, and providing clear explanations to end users. For every task, I can provide: • Root-cause analysis and resolution • Summary of actions performed • Configuration and settings documentation • Confirmation that the issue has been fully resolved I currently work with computers, laptops, servers, storage devices, routers, firewalls, and enterprise networks, making me well-suited for ongoing support requirements. I am available for both remote assistance and long-term support engagements and would be happy to discuss your requirements further. Best Regards, Dinesh Vedhemalani IT Support Engineer | System Administrator | Network Administrator
₹1,050 INR in 7 days
0.0
0.0

I am an experienced IT Support and Network Engineer with hands-on expertise in troubleshooting desktops, laptops, printers, operating systems, office applications, and network infrastructure. I have extensive experience providing both remote support and on-site technical assistance, ensuring minimal downtime and quick resolution of user issues.
₹1,050 INR in 4 days
0.0
0.0

I am a Senior Network Engineer with more than 6 years of experience in networking and firewall technologies, along with over 8 years of hands-on experience in Linux administration. My expertise includes configuring and managing enterprise firewalls, network security, routing, switching, and troubleshooting complex network issues. I have strong experience with VPN technologies, including IPsec and SSL VPN deployment and support. I am proficient in Linux server administration, system monitoring, automation, and performance optimization. I have successfully delivered secure and reliable network solutions while ensuring high availability, security compliance, and operational excellence in enterprise environments.
₹750 INR in 3 days
0.0
0.0

I have more than 9 years of experience in providing IT support. Keen to do this, please discuss. Negotiable Price
₹1,050 INR in 7 days
0.0
0.0

Hello, I have experience supporting Windows systems, troubleshooting software issues, assisting users remotely, and resolving common networking problems. I am comfortable diagnosing operating system errors, application issues, and basic network faults. For each incident, I can provide: • Root-cause analysis • Resolution steps • A concise support summary • User confirmation before ticket closure I am available for remote support and can respond professionally with clear communication and documentation. Best regards, Elius Kitumba
₹1,050 INR in 7 days
0.0
0.0

Certified Network Engineer with 8 years of experience specializing in rapid issue resolution, escalation management, and critical situation support, ready to efficiently
₹1,050 INR in 7 days
0.0
0.0

Pune, India
Member since Jun 14, 2026
£20-250 GBP
£20-250 GBP
$250-750 AUD
$8-15 USD / hour
$250-750 USD
$15-25 USD / hour
$25-50 USD / hour
₹750-1250 INR / hour
$30-250 USD
₹600-1500 INR
£20-250 GBP
£250-750 GBP
₹600-1500 INR
$250-750 USD
$15-25 USD / hour
$10-30 USD
$25-50 AUD / hour
$10-30 USD
$8-15 AUD / hour
$250-750 USD