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Project Overview We require an experienced Alcatel-Lucent Enterprise PBX engineer to review, troubleshoot, and configure our Alcatel OmniPCX Enterprise (OXE) system. The current access level available to us is limited and does not provide administrator privileges, preventing us from performing critical system configuration changes. The selected engineer will be responsible for restoring administrative access (where possible), reviewing the current configuration, and implementing the required PBX changes. Scope of Work: 1. Administrator Access Recovery Review current system access permissions. Assess available administrative and maintenance access levels. Recover, reset, or restore administrator-level access. Verify successful administrative login and access to configuration functions. Deliverable: Administrator access restored and validated. Summary of actions performed. 2. Outgoing Call Routing Review & Configuration Review existing dial plan and outbound routing configuration. Analyze route selection and call handling policies. Modify outbound call routing according to business requirements. Perform testing and validation. Deliverable: Updated outbound routing configuration. Successful call testing results. 3. System Time & Synchronization Review Review date, time, timezone, and synchronization settings. Correct any timing-related issues affecting system operation. Validate system functionality after changes. Deliverable: Accurate and validated system time configuration. 4. Documentation & Knowledge Transfer Provide a summary of all changes performed. Share recommendations for future administration and maintenance. Conduct a brief remote handover session if required. Required Skills Alcatel-Lucent Enterprise OmniPCX Enterprise (OXE) OmniVista Administration VoIP & Telephony Systems SIP Trunking PBX Administration & Troubleshooting Remote Support Environment Alcatel OmniPCX Enterprise (OXE) OmniVista Management Platform Voice Mail Integration Contact Center Features Enabled Expected Outcome The PBX system should be accessible with administrator privileges, outbound call routing should operate as required, and system timing settings should be validated and corrected. All changes should be tested and documented before project completion. Applicant Requirements Please apply only if you have direct hands-on experience with Alcatel OmniPCX Enterprise (OXE) systems and can demonstrate prior experience in administering, troubleshooting, and configuring Alcatel PBX environments. Skills: Alcatel OmniPCX Enterprise OXE R100 OmniVista 8770 Alcatel-Lucent PBX VoIP Engineer SIP Trunking Telephony Administrator PBX Migration & Support ALE OmniPCX
Project ID: 40526013
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12 freelancers are bidding on average $156 USD for this job

With over 10 years of experience as a Network, Cybersecurity, VoIP, and System Engineer, I have developed deep expertise in the areas most relevant to your project. My work with a wide variety of vendors is proof that I can adapt my skills to any environment, and consistently provide solutions based on industry best practices. My thorough knowledge of Alcatel OmniPCX Enterprise (OXE), OmniVista Administration, and other relevant tools uniquely positions me to troubleshoot, improve and administer your PBX systems effectively. I am a dedicated individual who understands the value of time in any business operation. Your project will be my sole focus during the duration, ensuring I take the necessary steps to recover administrative access efficiently, review existing call routing configuration, validate system timing settings, and document and share all changes made effectively. By choosing me for this project you gain access to not only a highly competent freelancer but a collaborative partner who strives for your long-term success using the system. It is my belief that a successful project goes beyond just meeting its immediate goals but also providing guidance for future administration and maintenance. Let's discuss further how we can optimize your Alcatel OmniPCX Enterprise(PBX) system together!
$250 USD in 7 days
7.3
7.3

With over six years of experience in Alcatel-Lucent Enterprise PBX systems, specifically with Alcatel OmniPCX Enterprise with OXE R100 and OmniVista 8770, I possess the hands-on expertise required for your project. My proficiency includes complete administration and troubleshooting of these systems, and I am also well-versed in SIP trunking and VoIP integration - skills essential for effective configuration of outbound call routing. Additionally, my experience extends to Voice Mail Integration and managing Contact Center features, giving me deep insights into system time synchronization concerns which is another key aspect of this project. Complementing my technical skills, I offer a structured approach to problem-solving, meticulous documentation practice, and efficient remote support capabilities, all hallmarks of a successful freelancer for your project. Partnering with me guarantees not only a thorough review and configuration of your PBX system but also an end-to-end knowledge transfer. Not only will I restore, reset or recover your administrator-level access but empower you with future maintenance & administration recommendations. Let's collaborate to ensure that your PBX system operates optimally with all its functionalities intact!
$150 USD in 1 day
3.3
3.3

Hello Boss. I have strong hands-on experience with PBX systems, SIP trunking, VoIP troubleshooting, routing logic, and enterprise telephony environments, including deep work on complex call flows, dial plans, carrier integration, and remote PBX administration. I can help review your Alcatel OmniPCX Enterprise / OmniVista 8770 environment, restore available administrator-level access, troubleshoot routing issues, adjust outbound call policies, validate time/synchronization settings, and provide full documentation after completion. A few quick questions before we proceed: Which OXE version are you currently running (R100, R12, other)? Do you currently have SSH / console / OmniVista access, or only restricted user access? Is the outbound routing issue related to SIP trunk provider routing, ARS tables, or dial plan translation? I’m comfortable handling this remotely and can start immediately. Looking forward to working with you.
$90 USD in 2 days
1.8
1.8

Hi there, Your Alcatel OmniPCX Enterprise issue is centered on locked-down administration, outbound routing uncertainty, and timing validation that must be handled carefully to avoid disrupting live calls. What business outcome should the outbound routing changes achieve, such as cost control, failover resilience, department-specific dialing, or carrier preference? I have spent the last 7 years solving exactly this type of problem across VoIP environments, combining careful System Admin access review with Network Security-aware remote troubleshooting. I will verify the available OmniVista/OXE permissions, assess safe admin recovery options, review dial plan and SIP trunk outbound routing, correct time and timezone synchronization, test call flows, and document every change for handover. Best regards, Generoso III
$250 USD in 3 days
0.0
0.0

Hi! Your OXE environment requires someone who understands both administration and troubleshooting without risking service disruption. I can review access levels, assess administrator recovery options, validate OmniVista/OXE configuration, update outbound routing, and correct time synchronization settings while documenting every change. Before confirming the estimate, could you share the OXE release version, current access level available, and whether remote access to OmniVista 8770 and OXE maintenance tools is already in place? I’d be glad to work with you and get the system fully under control.
$100 USD in 5 days
0.0
0.0

Greetings, I noticed your need for support with your Alcatel OmniPCX Enterprise system, specifically for recovering administrative access, configuring outgoing call routing, and ensuring accurate system time settings. In a previous role at a smaller telecom company, I faced a similar challenge where limited access hindered crucial PBX adjustments. I successfully restored administrator privileges, allowing for essential configuration changes and improved call handling. My hands-on experience with Alcatel-Lucent systems, including OmniVista and SIP Trunking, ensures I can efficiently assess and modify your system's settings to meet your business needs. I will also provide thorough documentation and knowledge transfer, ensuring you’re equipped for future management. I’m eager to help you enhance your PBX system's functionality and accessibility.
$250 USD in 3 days
0.0
0.0

Hey, I think you would like to read this. One specific detail of the project is restoring administrator access and configuring Alcatel OmniPCX Enterprise (OXE) PBX system. With expertise in Alcatel-Lucent Enterprise PBX systems and VoIP technologies, I offer a solution to recover administrator access, review configuration, and optimize outbound call routing. The outcome will be a fully accessible PBX system with correct call routing and synchronized time settings. Deliverables: 1. Restored administrator access. 2. Updated outbound call routing. 3. Validated system time configuration. 4. Detailed documentation and knowledge transfer. I would like to discuss more about the project. You lose nothing. If milestones are created, payments will be fully protected, ensuring a risk-free collaboration. Kind Regards, Riyaat
$150 USD in 7 days
0.0
0.0

Provide expert Alcatel-Lucent OmniPCX Enterprise (OXE) PBX administration to restore administrator privileges, review and correct outbound routing, and validate system time/synchronization. Key outcomes: - Administrator access recovery: audit current permission levels, restore/reset admin/maintenance access where possible, and confirm successful admin login to configuration functions. - Outbound routing review & updates: examine dial plan and route-selection logic, adjust call handling/routing to match business requirements, then run call-testing/validation. - Time & sync correction: review date/time/timezone/NTP or sync parameters, fix timing issues affecting operation, and re-validate after changes. - Documentation & handover: deliver a clear summary of actions, configuration changes, and recommendations for ongoing administration. Working knowledge includes OmniVista management, OXE administration/toubleshooting, SIP trunking considerations, and voicemail/contact-center integrations as relevant.
$155 USD in 2 days
0.0
0.0

I am a professional with 25+ years of experience in IT industry. Linux, Network Administration, System Administration, VOIP and Asterisk are my current job scenarios. Technical support and troubleshooting, along with deployment and installation of Asterisk 22+ is my daily routine job. Setting up SSL, PJSIP, SIP, EXTENSIONS etc.
$150 USD in 15 days
0.0
0.0

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