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solution design IVR Broadcast

• Voice Channels for inbound & outbound-Inbound on (50 Channels) Two different SIP trunks will be assigned for both segments of IVR activity and Call Centre inbound, outbound call activity.

• Call dialing solution (Soft Phones) Soft phone Software for PC.

• AGENT Reporter (With Complete Statistics). We may start with simple activity report for all 04 agents regarding total calls made, Total call attempted, Successful outgoing calls. Answered calls, Call pick up time, call unanswered,

• Call Recording (on FMC Server) Separate SIP will be assigned for this segment.

• IVR Broadcasting Solution with complete statistics reporting.

Kĩ năng: Quảng cáo, Tiếp thị đại trà, Tiếp thị, Tiếp thị từ xa

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( 0 nhận xét ) Pakistan

ID dự án: #1664803